I've been an avid gym goer for since I can remember - I had my first membership when I was 15 years old and I'm almost 42. I've been a member at great gym and not so great gyms... The best gyms have all had the following: * great equipment * knowledgable and friendly (first name basis) staff with no corporate atmosphere * hassle free memberships * energy and atmosphere Metroflex hits them all for me. If you can't get a good workout here, you won't get it elsewhere. There are people in here with decades of experience and everyone is very willing to help or answer your questions. The owner Josh is super down to Earth and the people there may be serious about training, but everyone is approachable (even if they might not look it!) - simple memberships and 24 hour key fob entry... Music is always up tempo and people are pumped up. It was a great gym to hit up while I was in Phoenix and if I lived here it's where I'd be training here often. read more

Metroflex Gym - Want Results ? This is the place - Gyms Near Me - Phoenix, Arizona

Scammers and bums/ scammers and bums. Blocked all charges from these guys after they attempted to charge my card after I cancelled my month to month membership. Went out of business now. Probably due to the 100s of reviews reporting fraud. Called the bbb on you guys. Do better. Now theyre trying to open a new location in scottsdale under flexcity. Notice the picture of the Instagram message I got from these great guys while trying to figure out why they kept trying to charge my card (unsuccessfully) obviously you DID need my $35 but didnt get it. Bums read more

Metroflex Gym - This is the message I got when I reached out about them billing me. Clearly you do need my $35 - Gyms Near Me - Phoenix, Arizona

Besides not being able to cancel your membership unless done in person if he's even there (nope, can't get a hold of him by phone, only Facebook messenger. Professional right). Josh Barnett will let your card be charged over and over making the excuse that he has no control over the company charging your card. I don't own a gym in competition with his, I haven't done a bodybuilding show, I literally just exercise and lift weights and he bashes me. I've known Josh bout 7 years now. My younger son knew his son, our wives were introduced to each other, been to many fitness events with him, music video shoots, I've supported his political campaign on his Facebook page all that. We have messages going back in forth for years. BUTTTTT if you leave Metroflex Phx, I'm telling you, he'll post and post and post about how your a crybaby and you'll never get fit without being at his gym. He's done it before to many others but I never thought he would do it to me until I left his gym. ZERO problems with his wife Bella who helps out, she's mostly behind the scenes though. She's been great though. Sucks that I even have to post this. But I guess I won't be wearing anymore Metroflex clothing and will not recommend anyone else to that toxic gym under his ownership. read more

Metroflex Gym - Josh Barnett Bashes you when you leave his gym. - Gyms Near Me - Phoenix, Arizona

Everything and anything you can ask for a gym. The owner and employees there actually say hi and have a small chitchat if you are up for it. This gym is definitely customer based and love helping and giving tips to me more efficient in the gym. They have a nutrition shop in the gym with great selection of supplements and shakes. They also have macro-friendly foods that are prepared fresh. Recommend to anyone looking to get into a great gym, have the convenience of a nutrition shop and fairly priced membership. read more

I should give no stars, everything goes well until you want to cancel membership. They keep charging ur account even when you tell them not to . Read reviews before signing up. The trainer Daniela is awesome i really recommend her work as a trainer. read more

UPDATE! They have since charged me AGAIN! I went to the office last time this happened and he called abc financial while I was there and supposedly cancelled everything, but I was still charged??? I have reached out to the owner multiple times and he asked for my name like last time and now radio silence. It's been three weeks!! I will be reporting them to every agency I can. AVOID THIS PLACE LIKE THE PLAGUE!! read more

Good luck trying to cancel this place because this guy will not give you back your money and then over charges you and then keeps charging you even after you cancel your account. I've been charged two times this month for something I canceled back in April. Each month is it different amount of charge one month at $45 another month it's $30. right now I'm trying to fight to get my money back. And this guy was trying to be a politician by the way so yeah shady business shady guy. read more

Great place to workout! Clean and spacious, friendly staff. Having a store inside is a plus. I highly recommend this gym!

The place is a rip-off. They took the numbers off of a check that I wrote them and filled out a phony contract with my name on it and started charging me $30 a month. After I threatened them with the Maricopa County attorney and charges of fraud .... they instantly decided that maybe they had made a mistake. Don't give them any of your information .. you have been warned. read more

I cancelled this membership in person several years ago and was told I wouldn't be charged. I paid the remainder of the contract at the time. My card never stopped being charged, I cancelled the original card, and they charged the new card fraudulently. Since then, I have tried contacting the owner about a dozen times, no answer. So I put a stop payment. I have since been thrown into collections over fraudulent charges. This is illegal and I see several complaints in regards to the same thing. The owner is out here ruining credit scores over sketchy acts. Avoid this gym at all costs. I am disputing this with the credit bureau. read more

The owner of this gym is Josh Barnett. This location (possibly all Metro flex gyms) uses ABS financial for all of their transaction. Go research ABC financial and you will find how corrupt and crocked they are. Josh Barnett has chosen to do all transactions in person and does not have a working phone in the gyms nor will he answer to E-mails. He is a in violation of AZ Consumer Protection laws and many others. After moving to Illinois I remembered that I had forgot to cancel my membership here. After calling repeatedly for weeks straight and sending E-mails with no answers or replies, I decided to message Metroflex-gym Phoenix on Facebook where I finally got a reply. Basically he said that I must come in to the store to cancel, but after explaining my situation and him being a total jerk, he said my membership was canceled. For the next four months Metroflex Gym continued to withdraw from my account. The first month is understandable since I didn't provide 30 days notice of my cancellation, however, the other three withdrawals were nothing short of theft. This includes the following amounts: 3/23 for $49.50 4/22 for $30.00 5/22 for $30.00 For a total of $109.50. At this point I am going to take all precautionary methods to try to prevent further theft from my account. Check Google reviews for the screenshots.The following dialog shows our conversation on Facebook: Me- "Good afternoon, I've attempted to reach your office via telephone for a few days now. This will be my final attempt to reach out to you to cancel my membership until I block your transactions from my account and join the one star yelp/google review bandwagon. I've surpassed the contract date and would like to cancel my gym membership, therefore, any amount billed for after this date will be unlawful. I've read into the reviews about how difficult cancellations are and I hope the process will not be that difficult, but with no answers and not answers machine, I'm not very hopeful, as this is fraudulent activity." Josh Barnett (Owner of this Metro Flex)- "Why don't you come in? Office is open 10-7 and 10-2 Saturday's and Well you haven't the 5 stars and my expansion for the third time in last year but it's all good All cancellations are handled at the gym in person to make sure it's handled properly" Me- "The gym is great. I just got worried when I saw the reviews and I was trying to call the office but couldn't reach anyone, nor could I reach a voice mail. I just moved away, I figured I would let the contract expire but wasn't certain if it were a membership that must be canceled to stop the membership." Josh Barnett (Owner of this Metro Flex)- "I can literally go through each review and tell you exactly they are full of it. Every single one. I never once have ever not cancelled someone that doesn't want to be here or is moving. Never. If it happens it's on them for not following protocol" Me- "The phone issue is a huge inconvenience and an issue that I've never experience at any of the 8 gyms I've had memberships at. Do I need to mail in the fob?" Josh Barnett (Owner of this Metro Flex)- "No worrries on fob. It's shut off just cancel before you move. Simple message me Monday morning and I'll copy paste cancel letter" Me- "Sounds good. Thanks" Me- (JAN 22ND, 4:49PM) "Metroflex Gym-Phoenix, I would like to cancel my membership. I've recently moved, therefore, I will no longer be able to used the gym. Thanks, Luke Milliken" Me- (JAN 25TH, 10:33PM) "I see that you haven't seen this message yet. Will I be charge for any days since I requested the cancellation?" Josh Barnett (Owner of this Metro Flex)- "No shoukdnt be" Me- (FEB 23RD, 10:29AM) "I just received a withdrawal from my account from metro flex Gym!!! Can you get this straight for me? I was also billed on January 1/22. I would like a refund for $60 immediately. If you had a damn phone I would contact you that way to resolve this sooner Josh Barnett (Owner of this Metro Flex)- "Again. Why don't you just stop in? Anyways, it was cancelled. It's a 30 day cancellation policy like every gym in the country. But I'll call them to reverse it for you. So don't demand things from me when you didn't follow cancel procedure from the beginning. Ty" Me- "We've discussed that, please refer to the previous conversation. Okay so one month refund for the payment of this month? That works." At this point I assumed that he would honor his word but after 3 months passed I looked back on my account statement to find that I was still being billed. I sent screen shoots of each withdrawal for the following amount on the following dates: 3/23 for $49.50 4/22 for $30.00 5/22 for $30.00 Me- "These are all of the withdrawals your gym has made from my account after the date that you said my membership would be cancelled. Will I revive a refund for this?" I am waiting on a response and ultimately a refund in the amount of $109.50 read more

Finally got our membership canceled after unanswered Facebook messages, unreturned voicemails and finally commenting on a picture on Instagram. YEAH. Apparently, you have to reach out on social media to get an answer because what kind of business actually answers their business phone!? I attached pictures of our conversation saying he canceled our membership, although I never got the "cancel letter" he was supposed to email. I have a feeling they will try to charge another month's fee next month, so I put a block on our bank account, just in case they try. Josh, the owner blocked me on Instagram after he found out I contacted the BBB. Well, the BBB gives businesses a month to respond and he chose not to respond in that month, so I can't understand his anger. I hope he enjoys the action we had to take with the attorney general's office as well. I cannot say enough horrible things about this gym and the fuckery involved in communicating with their staff. In short: AVOID THIS BUSINESS LIKE THE PLAGUE! Unless of course, you never want to cancel a membership, in which you should be fine. read more

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Bella is absolutely awesome! Always there when you need her. I did my bikini prep here in 2017 and found an amazing group of friends and people in the industry to keep me motivated. Go check it out. For $30 a month, you get 24/7 fitness and friends! read more

Let me just say I would avoid going near this place at all costs. I've been trying to cancel my gym membership after the owner decided to charge my card several times for no reason. They charge me for my normal monthly service charge. And then continue to charge me $130 for no reason and then getting a refund was literally like pulling teeth. I called him around 16 times and left voicemails every single time finally I had to call him out on Instagram to get him to finally return any calls whatsoever. I would avoid this gym at all costs. The trainers are awesome I started going there because of inferno performance and I wish I can continue working with them because they were amazing. But this unclean cesspool of the gym has completely turned me off going near there they will take your money and then never return any of your calls please please stay away from this place read more

This place is a building with a bunch of equipment scattered all over....I wouldn't call it a gym. The equipment, floors and bathrooms are disgustingly dirty....not filthy. I don't think the equipment or the inside of building has ever been cleaned. They have a smoothie bar in the gym, but I wouldn't eat there if someone paid me. The music is obscenely loud. Do not waste your money here at this "gym." read more

I love this place Josh & Bella do a amazing job keeping this place clean, well organized and equipment in good working order. This is a hard core gym, if you want results and to make friends and want a no judgment zone this is the place. read more

Sooo disappointed with this gym, I really want to cancel membership but I can't because the owner is never there, they are lucky to get one star. btw they charged my account twice. read more

One of the only (if not the only) real gyms in Phoenix. This is where the champs train, and appreciate the like minded. Metroflex is a weight room of mirrors and iron. You have lockers, separate bathrooms/change rooms, a posing room and even a dance studio. Although it has the dungeon feel of a Detroit locker room, there is an even mix of female figure competitors and males. If you're serious, this gym membership is a staple. read more

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I have been training here for over two years now and I call it home. No where else can you get the type of energy we bring here. read more

Metroflex Gym - Gyms Near Me - Phoenix, Arizona

it's too bad i can't rate this "gym" negative stars! where do i begin, this place is filthy and unorganized. there's no sense of organization on the gym floor, equipment is just thrown everywhere. then the bathrooms, your luck if the lights work in the bathroom. i've seen cleaner bathrooms in a public park. maybe that's why they don't fix the bathroom lights? anyhow this place is gross, stay away! read more

Best gym ever to get serious results. If you wanna lose weight or train with the pros this is the place to go!! read more

Metroflex Gym - Gyms Near Me - Phoenix, Arizona

I actually used to go to this gym with friends back in high school, but I guess they didn't remember me, because when some petty drama started with an acquaintance of mine, they joined in! I'll admit that my friends and I were being petty, but for business to join in and shame someone!! They body shamed me and said "You're 20 and I don't see an ab on your body'. Meanwhile I'm over here, perfectly in love with my body, but what if I wasn't? That could of really hurt someone and for a business, a gym nonetheless to partake in such drama! At least go to your personal account if you want to join in! They even threatened to destroy me with trash talk! Wow. Judging from the other one star reviews on here, they have done similar, if not worse things before. I thought gyms were supposed to be all about body positivity, so I guess you all should think twice about attending this gym, if those abs haven't came in yet! read more

Metroflex Gym - Gyms Near Me - Phoenix, Arizona

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You guys should see the Instagram video that exposes a customer's private account information just to rant about their cancellation policy. Don't make it so hard for customers to cancel and maybe you won't have to waste time out of your day coming up with childish Instagram videos. Must be hurting for money I guess. read more

Metroflex accepted me and many new members with open arms and man this place is awesome to be at. All the current members are awesome and helpful with anything! I loved the time I had here unfortunately I'm moving farther away and makes the drives hard but I'll be coming when I get the chance! read more

For those who want results and to find trainers that can give you those results, you can find them here. If you want a clean, up to date workout facility this WOULD NOT be the place. This place has an old school, "family" atmosphere...but you gotta be part of the family. Canceling the membership is NOT easy. It's unfortunate that they keep the facility so run down and that they make it hard to cancel because there are some great trainers here and this is the only place I got the best results ; but definitely not worth investing your money at this gym especially for the cost and lack of working cardio equipment and matching free weights or kettle bells plus various other equipment. read more

Absolutely love this gym and my trainer If you're looking for a gym with a family bonding, old school, love filled atmosphere Metroflex/inferno performance is the place to be! If you're interested in personal training ask for Chris or "Prodigy Performance AZ" he will get you results! read more

If I could give it no stars I would. My husband has been trying to cancel his membership for a couple months now. We have called, left messages, emailed, messaged through social media, and NOTHING. This place is a scam and this is not how you run a business. No one is ever at the gym for us to talk too. Would not recommend. read more

Place to be for folks who want to perfect their bodies. Their membership is reasonable, and the equipment is great. Plus the Owners know their stuff. Definitely worth a try! read more

Canceling with this gym was the hardest part! We tried to cancel for about three weeks. No one answers the phone and when we come in no one is there to assist us. Finally we came in today and was told by an employee to come back because he couldn't cancel out membership. When we came back he was the one who ended up canceling it for us! Wtf! Had out membership for about two years and they just lost two customers. Never returning and not recommending! BS service! read more

Had to cancel membership due to surgery. It took 4 certified letter, 8 months of arguing with Visa on my side. Contacted the Franchise owner. finally got the BUM to cancel membership and refund money. STAY AWAY read more

One of the best gyms if you want motivation 24/7. Their trainers are amazing for giving you the best workout for your body type and the owner Josh is super friendly and welcoming! He's always available if you want a membership. They gym is awesome because you get 24/7 access for an awesome price. Go check it out! read more

I have been a member of this gym since 2012 when it was at the old location. The owner Josh takes pride in all his members and everyone at this gym is willing to help anyone that is trying to reach goals. This gym is not like anything else in the Valley. This gym has people from all walks of life and everyone is made to feel welcome. The equipment is always available and they even bring in specialized equipment for Olympic lifters, power lifters, and strongman. Plenty of cardio equipment and tons of weights. Best gym in Phoenix in my opinion. read more

Best professional bodybuilding gym in Phoenix! Been a member for 4 years & I honestly was able to grow n learn so much from everyone there! Josh the owner & his Bella were always helpful in any questions wether regarding dieting or bodybuilding workout tips that I had. It made a huge difference and gave me great direction in this amazing sport! I recently moved and regretfully had to give up my membership, Josh was available immediately and help me conclude my contract obligations! I'm hoping to come again soon in the near future! I highly recommend it if you're serious about the sport of bodybuilding!! read more

-5 stars. Metroflex owner, Josh Barnett, is in violation of AZ Consumer Protection laws and doesn't care. Membership agreement, by law, has a clause that states if consumer should choose to cancel the agreement within 3 days of signing, they are entitled to a full refund. I chose to cancel services within this time frame, yet the gym ignored all requests for refund. Two (2) months advance payments were made for both myself and my spouse. Complaint had to be filed with the AZ consumer protection division. VERY shady operation and ownership! read more

Attempted to cancel membership and they have you waiting long hours to attend you and make if difficult to cancel so I blocked them from my credit card but they switch their accounts and still manage to charge you. Also, high cancelation fees. Do not recommend signing a contract with this gym!! read more

What a terrible place. I wish I read the reviews before joining. The gym is terrible, and the employees are rude. I canceled my membership months ago and have been charged every month since, sometimes multiple times. The issue is yet to be resolved. I canceled my card on file and got a new one, so now debt collectors are calling me, saying I owe absurd amounts of money. This gym should be shut down. What a crock. read more

I would not recommend this gym to anyone. My contract has been well up for 8 months and come to find out they have switched me to month to month to continue charging me . Even tho they closed the gym I signed up for 2 months before my contract was up . I called billing company to try and cancel this membership and get copy of contract they say they can do neither and have to contact gym. Have called multiple days every time going to voicemail and they do not return phone calls even when there billing company tried calling they said they got no response forcing me to cancel my credit car. When a management does not care about customers it shows in all aspects including facility's. Stay away read more