Very easy to deal with and technology is nice. Good location and safe for all. Good amount of…read moreaccess room.

Morris helped me with a complicated situation and move. The price was most reasonable for this area.read more

I have used EZ Storage in Warrington PA for several years. Highly recommended for anyone needing…read moresome storage space. They have various size storage units at reasonable rates. The staff is always helpful and very friendly. The entire building is always kept very clean. I would definitely use EZ Storage again.

I needed a storage unit for a few months for some garage kept items, like a snowblower, a pair of…read moretires, a few empty coolers etc. I got a mailer at home with all the wonderful features included: a reasonable monthly fee, no long term contract, video surveillance, free move-in truck, month to month. The place is spotless and new. Front desk personal were helpful, gave me the tour and quoted me a monthly price. As I'm about to sign, they tell me that my first payment is due now and its about 3 times the monthly price. SCREECH to a halt. Pro-rated rest of this month, second month, service fee. What about the free-month? That's the third month. What? Where does it say that? Nowhere exactly, but that's included deep in the "some restrictions may apply" language around page 17 on the the little credit card pad. I say, "Never Mind". They say, "What?" Yup, cancel it. Call it off. They offer to give me second month free. I repeat, they offer it. I agree, so now we're down to pro-rated one month and next month free, plus service fee. I put my stuff on a cart, take it up the elevator, load. Low and behold, I get an e-mail survey and respond that I think their "one month free" deal is deceptive. I get a personal call from a director level person who advises me that I'm not welcome. After my "free month", come get your stuff. I call to come get my stuff and they inform me that access by drive-in is limited to certain hours on Saturday and that elevator is not useable. (This is a brand new facility) They don't actually say this, they say something like, "Foot Traffic Only", which I asked them to clarify. So, I said, I have to bring my snowblower down three flights of stairs? They got mad when I said I'd put it on one of their carts and push it down the three flights unattended. It will be much easier to roll the tires down. I hung up on them. Going to get my stuff a week early. I can safely say that their biggest selling point is "We won't raise your prices every 3 months like Public Storage". PS: I wonder how many patrons fell down on their super slick drive-in coating. Maybe that's what they're repairing. I don't know.

I have used ESS for the last 3 years for storing/shifting aging parents' belongings. The facility…read moreis secure, clean, and well-organized. Carts are always available, and the property, both inside and out, is properly maintained. As furnishings have come and gone, sold and donated, I have changed units numerous times. Fortunately, the manager Kyle has assisted greatly and reduced my stress levels immensely. He has made sure that my various units are clean with smooth/ functional roll-up doors. I don't get any "upsell" bs, and the advertised climate-controlled environment is accurate- storage with no musty smell. I've seen the manager checking temps, humidity and even cleaning the bathroom (hey, it's come in handy a few times). Yes, storage can be expensive but necessary for me; I'm pleased that at least my stuff is safe and accessible in a well-managed facility.

Awesome facility, it's clean, high security with cameras and an access gate, the staff is super…read morefriendly and helpfull. Puck was working the front desk, he was very professional and helped me find the right unit for me :) thanks Puck!

Price just goes up and up. When you cancel they don't refund unused time. When you talk to staff…read morethey say it just corporate that sets pricing and regulations. They say there is nothing they can do and don't seem to care one way or the other. Stay away and never set foot in this place.

BE WARNED about prices nearly doubling on you after a few months. They lure you in with a decent…read moreprice and will absolutely increase your rate after a few months. If you stay even longer it will go up again! It is common practice here. I have been in and out of this facility over the last 5 years. They do not care about you. Just their profits. The parking lot where I kept my boat is not nearly full and there is a good reason why. BE WARNED!!!! I contacted customer service and they lowered my rate by $6!!! Thanks soo much!! They will throw you a bone to appease you. If you stay, you will be subject to future rate increases. Check the reviews on Google. They DO NOT allow you to post reviews on their website directly. They only show you the 5 star reviews. Shady business practices. They do not treat loyal paying customers with any respect what so ever.

We moved on 12/27 from Bucks County to Greenville County South Carolina. This company delivered on…read moreeverything they said they would do. They packed our stuff like it was the art work in the Louvre Museum. You get what you pay for with this company and they were not anymore expensive than other companies that bid our move. We would absolutely use them for our next move and would recommend them to anyone that wants their possessions moved and not broken or lost during a move.

Tommy, johnny, gary and jesse! what a crew!! attention to detail...careful and…read moreexperienced...even my dog loved them! I cannot recommend this company highly enough! family owned and run...and the crew felt like part of the family! my artist designed hand painted furniture, grandfather clock etc all treated as if it were their own! efficient and kind!

Their facility on Old Easton is a mess. Driveway is in bad condition, lock sticks on door, no…read moreresponse from management for emergency. Prices keep going up, but service is marginal at best.

From the owner: Self Storage & U-Haulread more

worked with Daniel was a pleasure, very efficient, knowledgeable, and fast thank you so much for…read moreall your help Daniel!

I've been using storage places for over 20 years. You won't find a cleaner store around. Friendly…read morestaff and very helpful.

This is an update to the review that I wrote on 11/19/19. After I wrote my review, there was a…read moreresponse from the owner printed at the bottom of the review with a phone number supposedly to turn my bad experience around. I called it, and the phone number is the general number for Extra Space Storage, it is not a direct line to the owner as it appears in the review response. Just an FYI. In the meantime the insurance company has contacted me with a massive laundry list of specific duties and assignments that I have to complete in order for them to review my claim and determine what payment I may get to reimburse me for Extra Space's old, faulty, leaking ceiling. It will be a HUGE project for me to get all of this documented. This is my busy season and I am beyond furious. Will post more updates as this progresses.

They get you in with a nice monthly price and then jack up your rate significantly over the next…read morefew years.. Guess they figure people will just accept it instead of dealing with the hassle of moving their stuff to another facility.