This company was not bad. They managed to find a renter to replace us and get us out of our lease early, but we had enough other problems that I would not recommend them.
When we moved in the mud was caked on the windowsills so much that the windows would barely open, and the carpet was visibly dirty. The bathroom cabinet was emptied but the door would not slide because it was so dirty.
In spite of the fact that I spent time to vacuum out the windowsills and wipe them down and my wife and I took down the blinds they told us to clean and cleaned them, they still charged us for cleaning the blinds.
The biggest problem I had was that they charged us for cleaning our oven when it was never mentioned in the pre-inspection had it been mentioned we would have cleaned it better, and we were forced to use a professional carpet cleaner. They would not take the money that, was ours and pay the cleaner we had asked. No they said they would only take it out of our deposit if we used the cleaner they use. I'm not sure that is even legal.
When we moved in I actually had to rent a steam cleaner to clean because I could see the dirt on the carpet. read more