I have a 6-month old puppy that I wanted to just get nails done and likely shampoo. When I finally signed up and got an appointment, they wanted a Rabies and Vaccination documents to be sent to them. I sent them all the documents that my veternarian gave me. These documents were sufficient for 2 dog trainers, a puppy kindergarten class registration, but not good enough for MetroPets Groomers in Lexington. Give me a break! They said the documents were not sufficient. I even gave them my veternarian contact information, which they could call to get more information, but they are too busy to do that. Then, they sent me a contract to sign and they wanted me to agree to give them my credit card (just in case of cancellation) - which was fine, but at the end of the contract - it said, that you agree that it is okay for the groomers to take pictures of your dog and put them on their website or social media for advertisements. You need to agree and initial all of that before they accept you for an appointment. I did not sign that and agree to that. I do not want anyone to take pictures of my puppy and put them on the internet or social media for advertisement of their business. I told them that I do not agree to that. And guess what they did. They cancelled my appointment. They said I would not be happy there. I tried to call them to discuss with them, and the phone just goes to voicemail. What a terrible grooming business. They just want your money and are willing to take advantage of you and your dog. Do not go here. Not sure why they think they are sooooo great. Their customer service sucks!!!! Who would consent to giving our credit card and also agree for anyone to take pictures of their child, baby and put on website internet social media for their own business advantage. If you sign there contract, that stipulation is in there. Buyer Beware!!! read more