We recently had the pleasure of working with Home Repair Service (HRS) to have a new deck and…read moreprivacy fence built for our home, and we couldn't be more pleased with the results. From the initial consultation with Rich to the final finishing touches, the entire process was smooth, professional, and exceeded our expectations. The quality of workmanship displayed by HRS employees was exceptional. The deck and privacy fence were constructed with precision and attention to detail, using high-quality materials that are built to last. We highly recommend their services to anyone in search of professional remodeling, construction, and home repair services. Thank you to the entire team at Home Repair Service for a job well done! https://hrsbham.com/ #Decks #HomeRepair #Remodeling Give Rich a call if you need a hand with your Home Repairs or remodeling.

I contacted HRS n they came out to talk to me n give me a quote for new flooring, beware that HRS I…read morebelieve owns several companies that they recommend/ refer to contract out like the flooring company " All Star" Flooring, so they put new hardwood flooring in my downstairs. I really thought they did a good job other than putting flooring over a vent, not fixing under a double door, not leveling in sone areas when they had agreed to do all of that plus they charged to move furniture n moved my Granite kitchen Island n put it outside wrapped up in plastic, due to fact that it weighed so much we were unable to move it bk inside, my island was destroyed n the granite broke in three places, so I with held the final 2000 payment, my granite top was 41x52 inches n cost more than 2000, I'm being threatened with a work lein, plus HRS billed me for 1,600 to refer their own busisness to me! They don't tell u this upfront! Do ur due diligence!

They did a really great job and all staff was professional and personable - highly recommendread more

First of all, let me just say that the actual roofing and service the team did was amazing. My…read morebiggest issue is communication. It was horrible during the process. The representative we communicated with told us times that were not accurate. There were interruptions during the process, and then reasons were given that had nothing to do with us or the integrity of the business. There has even been things after the fact that the representative said he would do that has not been done yet. So I know you may be reading this and think it is a horrible review. It is definitely not, but as a fellow business owner, I know how important communication and integrity is. So beyond that, this is a great company. I think the overall value was good as well.

Amazing service, quick fast and still High quality work. My…read moresales lady was the best. She saved me money also.

These people should not be in business. Unfortunately, I am a former customer of Riverchase Carpet…read moreand Flooring and I regret the day I ever walked inside their business. There should be an option to give 0 stars as a review. I purchased carpet for 2 bedrooms, which I believe was kept in an unsanitary storage situation. The more it was vacuumed and cleaned only brought more dirt to the surface. I complained with the hope that they would make it right, to no avail. The company replied to my first review with statements that were grossly fabricated. Needless to say, I recently had to replace the junk they sold me for quality carpet. Please, don't waste your hard-earned money at Riverchase Carpet and Flooring!

This was my second time working with All Pro Renovations. They have been reliable, hardworking, and…read moretrustworthy from start to finish of both our projects. They never cut corners and have have impeccable attention to detail. This is the only company I plan on working with for all of home renovation needs. Thank you again for all of the great work!

I hired All Pro Renovations to do some repairs from a fire…read more The owner of the company, Ken, started out on a good note with me but over time that changed. I should have known how the project was going to go from the very beginning. The first day of work, the subcontractors showed up, who were great I might add, and they were removing the dry wall from inside the house and I heard Frank on the phone with Ken telling him he needed the sheet rock so they could get done. It took Ken hours to bring it because he was going getting other things so they were just sitting waiting on him. As the project moved on this is how things went. Ken would not bring material for them to work. He was piece milling the material instead of bringing everything at once. About the 2nd - 3rd week Frank informed me they were leaving early because they were out of material and had nothing to do. I didn't get involved but this continued. About a month later I was sitting in the house about 1:30 and saw The subcontractors talking in front of the house and I New they should have been in the back working. I didn't think nothing of it but about 3PM I looked outside and they were gone. I called Frank and asked him why they left and he said they quit. They were not going to work for Ken anymore due to the way he was talking to him when he asked for material. I called Ken and told him to make it right with them because I didn't want anyone else working on my house. I asked Ken to go purchase all of the material and put what he needed in my garage and the rest out side. He still did not do that. He still purchased a little at a time. The last straw was when the subcontractors were doing the roof, I had to go change the shingles because the ones Ken purchased was wrong. He was not talking to Frank at this point so he didn't know what they needed and was buying the wrong stuff. I had to go swap the shingles myself to keep them working. I gave Ken one last shot and said get EVERYTHING that day for the next day. When he still didn't do it and I had to go to Lowe's and get the wood myself! I fired him. The only thing Ken was responsible for was getting the workers what they needed and he couldn't even do that. He did not do any work on my house himself and was delaying the process for the workers who were. After I fired him I hired Frank and Kevin myself because they did not want to work for him anymore. I started to get the materials myself they needed to complete my house. They are great to work with and easy to get along with. Frank and Kevin did great work and I will hire them again. I will NOT work with Ken Mac at All Pro Renovations again and will NOT refer him to anyone.

I do want to update my original review and acknowledge that the company eventually reached out and…read moreoffered to complete the repair. By that time, I had already had the work completed elsewhere. They were also generous in refunding part of my payment, which I appreciated. I would like to move past this experience because I have had positive experiences with this company in the past and genuinely liked working with them. My hope is that they improve communication with customers going forward, as good communication promotes customer confidence, repeat business, and recommendations.

Although, it took time to get a quote, I received detailed information from Dustin and he was…read morepatient with me answering any and all questions I had.

Roofed my new house and did a great job. Finished on time and did a great job with the cleanup.read more

Exceptional Work and Customer Service ! Jeff and his whole team are Very professional & a…read moreknowledgeable group to work with.

Due to a storm that caused leakage and damage to the interior of our home, I called Brookstone…read moreRestoration. Cody. the project manager, came out immediately. He did an assessment of the damages. He quickly reported back the estimate cost of repairs. Brookstone office staff, the workers, who did the repairs and the project manager Cody were very professional. When work began Cody was there to informs us of every detail that was to be done. He would often check back on the progress being made and when the job was completed, he asked if the work was satisfactory. We would highly recommend Brookstone to anyone that needs repairs or restoration. We were very impressed with the entire Brookstone group.

I genuinely don't know where to start. A team from Brookstone came to dry out everything and…read moreaddress the flooding in our bathroom caused by a burst pipe. Initially, things went well, but then they took a turn for the worse after this first visit. We ended up with a project manager who is clearly inexperienced and, in my opinion, misguided in this business as the role of project manager . I would gently describe him as lacking competence in his role. I was misled multiple times regarding repair estimates, changes to the original quotes, and the actual arrival times of the crew. Essentially, there were no calls and no shows for scheduled services. Now, two months into this process with an insurance-approved bid, all I have to show for it is a bathroom with exposed studs, which reveal my attic and roof due to the removal of shower tiles and goo God only knows what else- which most was done during their first visit two months ago. Additionally, during the demolition second phase, no protective measures were taken as promised in the estimate. Sheetrock and tile debris fell into the basement where my vehicle is parked. All doors were left wide open, allowing dust from the Sheetrock and tile removal to cover my entire bedroom and hallway. The workers even had to use Google Translate to ask for a broom and cleaning supplies. In the midst of their so-called "cleaning," I discovered my neatly made bed being used as a resting place for a plunger and a broken shower glass door. I strongly caution against hiring this company--save yourself the months of issues with your home that began with this experience!

Home Direct Services was referred to me by a friend. HDS has now become a friend. They have…read morehelped me abundantly getting additional work done in my new townhome immediately after i moved in. Harrison (owner) has become a good friend and treated me as such. He was very fair in his initial estimate to me with pricing, and has been extremely patient and understanding with me with this new undertaking of mine. His patience, and wilingness to please will never be forgotten. He's offered realistic expectations with his continued patience as i made last minute changes to our initial list of tasks for completing my home. I will indeed use Home Direct Services in the future, and would highly recommend anyone else looking for home repair or remodel work to contact them. ---Steve King

I needed to make a laundry room out of a small screened porch. Harrison and his team were able to…read moredesign and construct it better than I had envisioned, and at a reasonable cost. They worked carefully and took care with the surrounding structures and yard. There was a glitch with the windows as the manufacturer made two of them the wrong size, so there was a wait for the replacements. Once they arrived, the rest of the job was finished quickly. I appreciate hard workers, and this was a well coordinated team, a pleasure to work with.