Update-
I was reached out to by a Dealer Development Manager who was able to resolve the issue by allowing the return/refund. Hopefully other customers won't have to go through the same trouble, or at least there is clearer communication with regards to the store's return policies at the time of purchase, and on the receipt. Would like to mention that the sales representative was very helpful through this process. I think her name is Tina.
- David read more