Do not do business with these scumbags they lie and tell you they will take care of everything and…read morethey done. I came in to change from Verizon and the said they would pay off my phones. That in 14 days I would get a virtual visa card I could pay of my Verizon phones. Josh and Micheal screwed up the paperwork and I did not receive. So Verizon then drafted my account for $1400 for the phones. I went to the store to find out why that happened and Micheal the "manager" said Joshed tried to call. He never called me. Do not let this happen to you!!

It's been a little while since I would step foot into this store. I recommend dealing with the…read morestore on Houston Hwy. When we set up our family service we asked for the free phones that went with the 5GB data plan which were Samsung On5. The lady gave four phones to my wife which turned out to be Samsung Galaxy J5 which at the time was also free but only with the 15GB data. Fortunately they waived the restocking fee so it only cost us an extra trip to Victoria the next day (45 minutes away). The next time we dealt with them they added two SyncUP devices which the lady told me over the phone would be just $7 each and $10 a month for both vehicles. NOPE!!! Turns out the $70 devices are $10 a month PER VEHICLE! Customer service has been able to help fix our stuff and calm me down each time but it would sure be nice to talk to people who know and care what they are saying. I have yet to find that at this location.

This T-Mobile store seems to be relaxed and caring about its customers. After having dealt with…read morethe T-Mobile store on Navarro for years, and them giving us the incorrect phones and placing us in higher priced plans, lying to us about cost of equipment, ignoring us as we are waiting for help, etc. ,... THIS LOCATION IS A BREATH OF FRESH AIR!!! So nice to be able to walk into a place with friendly staff who seem willing to help. They've been extremely helpful with T-Mobile merchandise that can be given out on T-Mobile Tuesdays. Highly likable crew!!!

From the owner: Visit the T-Mobile store in Victoria and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4109 Houston Hwy Suite 300 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

"I'm not at liberty to say..." is their favorite line at this store when you call them about any…read morephone. Fuck you, you bunch of idiots, I'm not driving 30 miles to your store just to be told no. You paying for my gas? You going to give me a sweet discount for my inconvenience? Get your shit together and just answer the damned question. Assholes..

Pretty friendly and awesome customer service! The workers there make sure you don't have any…read moreunanswered questions and are always ready to help!

When I left my Nintendo Switch they took three extra weeks to give it back. When they eventually…read moredid the screen was scratched, the game I left in it was gone, dirt was under the glass, and a screw at the bottom was missing. Would not recommend this place to anyone

From the owner: We specialize in Accessories and Repair. We also specialize in repair which includes Iphone,…read moreSamsung, Computers, and Game consoles. One of our top priorities is customer service! Come on in and check us out!

amazing place very sweet people that work there will definitely be going back if i have anymore…read moreproblems

Awesome experience. Repair turned out great and there was never any doubt that it wouldn't. Will…read morereturn for service in the future if/when needed.

On 11-29-2021 I entered the Cricket store at 8806 N. Navarro, Victoria, TX 77904 at 11:30 to pay…read morecash for my cell bill. After entering my PIN I refused to "Pick a Language" on their machine. I have paid cash in that very store for years and have never done that step. Normally the employee's are easy to get along with and will just do it to process my payment. The 2 female employee's working that day told me I was "Rude" for not picking a language and placed my cash payment back on the counter and told me "we will not process your payment and you have to leave the store now". I believe they were the rude people for the condescending tone in talking to me and the poor quality of service to a long term customer just trying to pay cash for a bill. I don't think I need to pick any language just to conduct business in this state or country. I also filed a complaint e-mail to the president in the Atlanta corporate office on this matter.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Victoria store today.