AT&T needs to upgrade their towers in Victoria Tx. Small towns don't matter to corporations, at…read moreall. Not the speed I'm looking for.

This ATT store has got the worse customer service. I was unfortunate to have Rain (or that is what…read morethe Manager said her name was) I question that! Anyway that girl needs to go find another job like mowing lawns I went in to upgrade she was so rude. After I was there for amount 45 mins and she setup everything THEN SHE TELLS ME THATS $99 for taxes. I said online they bill me. She rudely said well then do that because we are not affiliated with att. WHAT I SAID! I said cancel my order. I left and we not more got outside and the service on my phone was off. I went back in and asked for the manager Eric!. He was just as rude. I waited an hour for him to correct the problem with ATT (Hum thought RAIN said they were not affiliated with them! I asked who his boss was - he said Veronica (District Manager) but she doesn't have a contact #. Hum again. I am on a mission to find this Veronica and any other corporate representative. We as customers should not have be treated like this. I went to another ATT store and they said they always get customers from this store because of the rudeness and lack of service.

Do not do business with these scumbags they lie and tell you they will take care of everything and…read morethey done. I came in to change from Verizon and the said they would pay off my phones. That in 14 days I would get a virtual visa card I could pay of my Verizon phones. Josh and Micheal screwed up the paperwork and I did not receive. So Verizon then drafted my account for $1400 for the phones. I went to the store to find out why that happened and Micheal the "manager" said Joshed tried to call. He never called me. Do not let this happen to you!!

It's been a little while since I would step foot into this store. I recommend dealing with the…read morestore on Houston Hwy. When we set up our family service we asked for the free phones that went with the 5GB data plan which were Samsung On5. The lady gave four phones to my wife which turned out to be Samsung Galaxy J5 which at the time was also free but only with the 15GB data. Fortunately they waived the restocking fee so it only cost us an extra trip to Victoria the next day (45 minutes away). The next time we dealt with them they added two SyncUP devices which the lady told me over the phone would be just $7 each and $10 a month for both vehicles. NOPE!!! Turns out the $70 devices are $10 a month PER VEHICLE! Customer service has been able to help fix our stuff and calm me down each time but it would sure be nice to talk to people who know and care what they are saying. I have yet to find that at this location.

"I'm not at liberty to say..." is their favorite line at this store when you call them about any…read morephone. Fuck you, you bunch of idiots, I'm not driving 30 miles to your store just to be told no. You paying for my gas? You going to give me a sweet discount for my inconvenience? Get your shit together and just answer the damned question. Assholes..

Pretty friendly and awesome customer service! The workers there make sure you don't have any…read moreunanswered questions and are always ready to help!

amazing place very sweet people that work there will definitely be going back if i have anymore…read moreproblems

Awesome experience. Repair turned out great and there was never any doubt that it wouldn't. Will…read morereturn for service in the future if/when needed.

When I left my Nintendo Switch they took three extra weeks to give it back. When they eventually…read moredid the screen was scratched, the game I left in it was gone, dirt was under the glass, and a screw at the bottom was missing. Would not recommend this place to anyone

From the owner: We specialize in Accessories and Repair. We also specialize in repair which includes Iphone,…read moreSamsung, Computers, and Game consoles. One of our top priorities is customer service! Come on in and check us out!

Worse tv service ever. Cuts in and out, Always error messaging. Can't connect to dvr…read more Stuttering channels. Cuts out in middle of watching something to do "update" at prime time. Internet seems do go out every night for a quite long period of time. When you need security to work, I'm "offline". Time to change over both Internet and cable. I'm tired of these continuous issues.

We had Optimum services for several years and continued to be disappointed with them. The last…read morestraw was porting the phone number that my wife has had for over 50 years. Optimum refused to transfer the number to our new carrier and then had the nerve to say to reactivate the service with them and pay 65 dollars a month then attempt to port the number again.