AT&T needs to upgrade their towers in Victoria Tx. Small towns don't matter to corporations, at…read moreall. Not the speed I'm looking for.

Rude, condescending, and ignorant…read more I waited 45 minutes to see a rep to change the settings that ATT locks the consumer out of. First, she said "you could have search google for that", which I already had. Then she say "your phone doesn't have that feature", which it does. After an hour, she says she can't help. I'm currently at another provider to change my service.

amazing place very sweet people that work there will definitely be going back if i have anymore…read moreproblems

Awesome experience. Repair turned out great and there was never any doubt that it wouldn't. Will…read morereturn for service in the future if/when needed.

"I'm not at liberty to say..." is their favorite line at this store when you call them about any…read morephone. Fuck you, you bunch of idiots, I'm not driving 30 miles to your store just to be told no. You paying for my gas? You going to give me a sweet discount for my inconvenience? Get your shit together and just answer the damned question. Assholes..

Pretty friendly and awesome customer service! The workers there make sure you don't have any…read moreunanswered questions and are always ready to help!

This T-Mobile store seems to be relaxed and caring about its customers. After having dealt with…read morethe T-Mobile store on Navarro for years, and them giving us the incorrect phones and placing us in higher priced plans, lying to us about cost of equipment, ignoring us as we are waiting for help, etc. ,... THIS LOCATION IS A BREATH OF FRESH AIR!!! So nice to be able to walk into a place with friendly staff who seem willing to help. They've been extremely helpful with T-Mobile merchandise that can be given out on T-Mobile Tuesdays. Highly likable crew!!!

From the owner: Visit the T-Mobile store in Victoria and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4109 Houston Hwy Suite 300 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

On 11-29-2021 I entered the Cricket store at 8806 N. Navarro, Victoria, TX 77904 at 11:30 to pay…read morecash for my cell bill. After entering my PIN I refused to "Pick a Language" on their machine. I have paid cash in that very store for years and have never done that step. Normally the employee's are easy to get along with and will just do it to process my payment. The 2 female employee's working that day told me I was "Rude" for not picking a language and placed my cash payment back on the counter and told me "we will not process your payment and you have to leave the store now". I believe they were the rude people for the condescending tone in talking to me and the poor quality of service to a long term customer just trying to pay cash for a bill. I don't think I need to pick any language just to conduct business in this state or country. I also filed a complaint e-mail to the president in the Atlanta corporate office on this matter.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Victoria store today.

Went one day and clerks were haughty and dismissive. Went another day and a different group of…read moreclerks were friendly and very helpful. Won't go back alone-ever!

Worse customer service ever today and then you wonder why people buy else where was just asking a…read moresimple question about equipment they sell just horrible customer service today