Okie dokie here we go ..after waiting for another Metro PCs store at 8:30with their wrong Hours on…read moreimperial hwy, I came here. The young lady who assisted me actually really took the time to help me considering that it was a line however I will say that out of two agent one person was there not sure if she was the owner's daughter or if she was actually working that but she was no help 16 about seven people sitting there and decided to just stand there get on her phone don't eat her food in the back room and then come back get her belongings her backpack purse and still didn't help for people walked out I could never understand that however because of this I have to give four stars and not five but my review is solely based on the young lady assistant me. She was able to give me a great discount here in the phones that I was actually upgrading with just three I got the same numbers walk by over paying about 170 a phone and I have to give it to her she had patients thank you so much and I appreciate it

I asked several times of my bill was going to change. She looked at me and told me no each time…read more Then, I get the message from Metro that my new monthly bill is going to be twenty seven dollars higher. It's honestly not even about the money. It's that she lied to my face. I'll be making a formal complaint with consumer affairs as well.

Our phone system crashed and DOVE did the job! They were fast and extremely knowledgeable,…read moreprofessional, reliable. Their technician Adam was extremely professional and exceeded customer service!!! I will definitely recommend them for all your telecommunication needs. Thank you, thank you thank you!!!!

What a very professional company, speaking with the personnel at this company was joy, everyone was…read morevery nice and polite and professional, they provide great service and quality. I highly recommend them

Went in for a couple upgrades and everything was nice and clean with people socially distanced, had…read morea pleasant and smooth transaction the store manager Abraham was very clear and helpful. Was in and out just as I wanted no hold ups or inconveniences.

So sad was there at Sunday 7/5 at 5:25 pm and the Men that I didn't get a name do that I was so…read moreupset only thing I remember that he's been there sends 2022. So rude unprofessional was not trying to help me. I ask him that I wanted to do an upgrade he said that I could not do on a Applewatch. I told him that I was going to call 611 to get more information and he said u are not going to get any information. So I did call... I got my upgrade on my Apple Watch. And better customer service thank you Vanessa. They closed the Store early 5:45pm Just because there is a Mexico game so a shame of those employees. Their customer service was bad they should get a reprimand.

have never received a credit when viewing was out for a day. Not one cent was paid, have recording…read moreof that outage. Have been scammed almost monthly by an Indian on phone, when my bank pays monthly fee. This is a constant call and notify them every time. Jennie Lohde

There's no one that knows the know's the complicated world cables connections and computers like…read moreVik! He has the brain of a scientist with a Doctrine in making your entire system work with you understanding it. He has a wonderful communicator and has tremendous pride in what he puts his name on. From the clean strapping on the wires when installed keeping a straight solid line throughout or the organized connections to your hub of components and most importantly when you call him it's him that answers. Whether it's an emergency during the weekend or late at night he is there for you. There's those certain people who you know they can get it done and Vik is as elite as they come. I truly believe he brings more value for the money being spent than any other and I've used several companies. They take your money then don't answer once things get offline!

Since I can always remember, I have always been a loyal T Mobile customer. It's been that way for…read moreabout 12 years. This is the store I'll frequent the most, mostly because it is the one closest to my place. I have always been given nothing but amazing customer service. Yes there have been times I have had to wait a while but hey, give them a break, especially if they're helping others. No complaints and no quips about this store. Till I get bad customer service, I'll continue coming here!!! Plenty of parking and always there will be someone here that is willing to help you out.

Extremely disappointed with the service today. I arrived to pick up my Tuesday Perk football…read moreplatter and was not greeted upon entering. When I asked about my order, the gentleman told me they were 'all gone.' However, immediately after leaving, I witnessed staff members and other customers walking away with the platters. It is not the first time this has happened to me. Poor communication and lack of professionalism

The technician, Josh, installed several Keystone jacks for me. He did a great job. Everything works…read moregreat. He was very friendly and very professional, and the price was very fair. Very pleased with their service. I highly recommend. Thank you!

Ari and his team helped me get better wifi in my 3 bedroom home in Topanga. I had no service there…read moreso having good wifi was crucial, however I had the router in my office and we had a bunch of dead zones throughout the property. The wifi was spotty in the kitchen or outside so if I was on a wifi call and walked outside my call would start cutting out. He set me up with a full mesh wifi system so the entire property, both inside and outside has full coverage wifi now! I definitely recommend Ari and tech hero if you're looking for a wifi upgrade.

I am very pleased with the work Waheed (Wade) did for a roughly 100-ft residential fiber and coax…read morerun, including some new additional conduit. As unlikely as it was, Wade brought me from project inception to completion in less than a week and saved me a substantial amount of money by recommending newer materials that I didn't even know were options. Wade understood what I was asking for right away and asked the right questions to make sure I was happy with the end result. He went the extra mile when I dropped additional work on him at the last minute. He was friendly, knowledgeable, careful, and organized. He ran a tidy job site and cleaned up after himself when he was done and you could tell that more than anything he wanted me to be happy with the end product. I certainly am! In fact, I wish Wade had done all my data cabling--unlike electricians that claim to know low-voltage because they can pull Cat5e, Wade actually knows the difference between Cat6 and 6a and OM2 vs. OM3--as well as how to properly test them! You know, after a contractor wraps a job, sometimes you never want to see them again. But other times, you feel like you won the lottery because you now know who to call if you ever have a similar need in the future. Wade is an excellent example of the latter: a consummate professional asking a fair price and I would hire him again in a heartbeat for any of my low-voltage needs. Thank you Wade!

Called Itech2 recently to help us get our network up and running in our new location. Got lucky and…read moreEdward was available the same day. He did the work and we were very satisfied with everything. Had him come out a second time to finish things up and had another very positive experience. Will definitely use Itech2 again, and I would recommend them to anyone looking for help with their networking needs.

Miji was amazing to work with. Very communicative. He was also so helpful and knowledgeable. Will…read moredefinitely recommend.

Miji and his team did an excellent job running Ethernet/Cat6 cable across a couple parts of my…read morehome, via the basement. It took just a little bit to book them, as they had been very busy on other projects - but it was worth the extra day or two to get them in! During our initial consult, Miji made a couple of great suggestions (a dual ethernet port near our entertainment area so my husband could have a wired connection on both his computer and PS5), and then also did another small thing (larger cable hole in the likely case that we would need to expand our wiring to other parts of our property). He and his team were so pleasant, professional and did very exacting work. As disorganized as the main part of our house often gets, I seriously like to go down to the basement and marvel at how neatly the cables are arranged. Yes, I'm a nerd. I'm looking forward to the next time I can use his company!! Miji rocks :)