Hector was the worst. High on something. Couldn't figure out what he was doing. All he wanted to do was tell me about his life story, how he's a salsa dancer and his father is in prison for dog fighting. And how wonderful he is and he's like the top of the line in technology and he's an IT guy. When in fact he completely screwed up my phone service. I was switching from T-Mobile to Metro. And he can't giving me different prices, when I called them out on it like dude how much am I going to be paying? He then flipped out told me to get the f*** out of his store, and threw my phone at me that had now no service at all on it. I told him I had phone service when I walked in here I'm going to have phone service when I walked out otherwise I'm going to sue the pants off of you. The guy was definitely high on something cuz he was talking to his coworker about how they were out of their stuff and they needed to contact their person to get some more stuff. He's staying there dancing now he's a salsa dancer and all this other stuff I mean like dude I just want phone service. Got pissed off cuz I asked him how much am I going to be paying I told you what my budget is he couldn't figure out what he was doing he was too high. He never gave me the SIM card from my old service, I had to go back to the store and he calls the police on on me telling them that I'm the one that went crazy on him. I then contacted the Nashua store to try to get in touch with the district manager spoke to some guy by the name of Ahmed, who assured me this was not the first time that they had complaints about this guy and that they were going to take care of it. Promise to get back in touch with me never did. And when I call the national store to go where is Ahmed I need to talk to him I get hung up on. Worst service on the planet worst customer service on the planet, and I am now going to file a complaint with the police department and the court I'm going to sue them. Do not go to MetroPCS not any of the locations save your money go somewhere else read more