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    Metro by T-Mobile

    3.0 (2 reviews)
    Open 9:00 am - 8:00 pm
    Updated 1 month ago

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    Telecommunications

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    Xfinity Store by Comcast - Dirty at the bottom of the bench. Workers at the back just chatting.

    Xfinity Store by Comcast

    (93 reviews)

    Selena has been wonderful! Troubleshooting for me, calling me back when i need help. I am grateful…read morethat she understands that an older woman needs hand holding for technology- very grateful to her Junior has also been a delight- kind and helpful as well

    I've been lied to by every Xfinity service rep. For example:…read more1) When we signed up over a year ago, the salesperson said if I called a year later, I could renew our discount for WiFi and TV service, turns out no. 2) When I called to get the renewal, I was told that was not available and that our monthly service cost would increase 25%. When I said what I was promised a year ago, I was told ok, same cost. What she did instead was to eliminate lots of channels. 3) When I called again, I got a guy in Egypt who said, he could keep our services and costs the same. Turns out no, when I checked online, it was going to be the higher rate. 4) When I went to our local store last week, I was told if I keep just the WiFi service only, for 5 years, we would pay only $71.54/month. 5) Went to the store today to cancel the TV service and keep the WiFi service, they said no, it is going to be around $96/month, or 34% higher. So disappointing. We moved here from L.A. County last year and I miss the clean, pleasant service we got from the Spectrum/Charter store. The Xfinity store here is in need of repair and the employees don't have a dress code, so you are not sure who actually works there and when you do get help, the employees seem disappointed to have to help you.

    T-Mobile

    T-Mobile

    (42 reviews)

    $$$

    I've had to come into this store (by the way it is a corporate store not a 3rd party owned store),…read moretwice this year. Actually, twice within the past 3 months and it's not because I'm a T-Mobile customer, though it will be that way soon, but because I am a Sprint customer whose account and phones were still on the Sprint network & billing I needed some help with converting things over (new SIM card, backing up phone, transfer info from an Android to an iPhone, etc.). Each time I went in I was acknowledged, especially if no one was available to help me (as in they were busy with other customers) they would always say "someone will be with you shortly" to whoever walked through the door. And each time I've been in there they were always cheerful and helpful. Good customer service!

    I have had t-Mobile for more than 20 years, the prior 10 in Washington State were good, and the…read morelast 10 years since I moved to Petaluma in the 94952 area code, my service during the day is CRAP. I have reported it OVER & OVER & OVER to t-Mobile and have gotten no resolution. I JUST learned (10 YEARS LATER) by a t-Mobile repair rep that t-Mobile has inadequate cell tower coverage to this zip code and there are no new towers planned at this time. I was also told that no repairs had ever been attempted and that this was the first one. I was told when I reported it 10,000 times before that they were checking, THEY WEREN'T because they already knew the issue was lack of sufficient cell towers. The problem is the person on the other end of the phone hears our connection cutting in and out like popcorn. So, FYI all you folks out there with the same problem, THIS IS THE REASON. Also, t-mobile is pushing 5G internet service, NOPE, 94952 area code, the connection IS BEYOND BAD. The REALLY BAD PART is that most of these cell phone carriers in Petaluma have crap service, so select your price with this in mind.

    Fastmetrics - Catch up with friends from PAXIO, Sandler Partners, Arkitech Group, Bridgepointe & Community Fiber Partners for San Jose Earthquakes game

    Fastmetrics

    (34 reviews)

    Union Square

    Fastmetrics provides our business with reliable, high speed fiber internet. The fiber is symmetric,…read moreso we can get more done and use cloud based services efficiently. In addition, Fastmetrics provides a feature-rich business phone system for 50 users, with excellent local support. Fastmetrics is always willing to answer our questions and is vital to our business operations. Highly recommended business ISP! Kurt, IT Director, Beeline Group

    Fastmetrics has been critical to our continued operations during the COVID-19 pandemic. With our…read morenew FM phone system, when Shelter-In-Place was issued we were able to pivot literally overnight, to have the majority of our staff working from home the next day. Staff simply took their desk phones home, plugged them in to their routers, and got back to serving our patients without missing a beat. We are a mulit-office pediatric practice. Families rely on our call-center receptionists and our telephone advice nurses. In Feb 2020, we eliminate our relationship with our old phone service (one of the giants) because the cost was criminal, and the service was poor. FM was very hands-on helpful during implementation, setting up our new equipment, phone queues and autoattendents exactly how we asked. Then in March, the world changed. But our staff adapted immediately, largely thanks to our new FM system. With care-giving staff in the office, and everyone else at home, our internal and external communication continued seamlessly. And most importantly, we were 100% there for our patients to reach us, even during the most trying times. Fastmetrics has truly been a game-changer for us.

    Metro by T-Mobile - mobilephones - Updated May 2026

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