I've been lied to by every Xfinity service rep. For example:…read more1) When we signed up over a year ago, the salesperson said if I called a year later, I could renew our discount for WiFi and TV service, turns out no. 2) When I called to get the renewal, I was told that was not available and that our monthly service cost would increase 25%. When I said what I was promised a year ago, I was told ok, same cost. What she did instead was to eliminate lots of channels. 3) When I called again, I got a guy in Egypt who said, he could keep our services and costs the same. Turns out no, when I checked online, it was going to be the higher rate. 4) When I went to our local store last week, I was told if I keep just the WiFi service only, for 5 years, we would pay only $71.54/month. 5) Went to the store today to cancel the TV service and keep the WiFi service, they said no, it is going to be around $96/month, or 34% higher. So disappointing. We moved here from L.A. County last year and I miss the clean, pleasant service we got from the Spectrum/Charter store. The Xfinity store here is in need of repair and the employees don't have a dress code, so you are not sure who actually works there and when you do get help, the employees seem disappointed to have to help you.

Selena has been wonderful! Troubleshooting for me, calling me back when i need help. I am grateful…read morethat she understands that an older woman needs hand holding for technology- very grateful to her Junior has also been a delight- kind and helpful as well

I am not sure how to express how incredible our experience was at this T-Mobile location. My wife…read moreand I went in on July 20 to inquire about switching from Verizon to T-Mobile. When we originally decided to go in it was just to gather information about pricing and plans for us and we were not planning on completing any transactions. When we entered the store, we were immediately greeted by Emily, one of the associates who sat down with us to inquire about why we came into the store. After we explained to her what we were looking for her retail manager on staff that day came over and started talking to us as well trying to dig a little deeper about what it is we wanted to do. So, after talking to both of them we decided that it was a cheaper idea to keep our devices and bring them over from Verizon. They are going to pay off our phones for us for switching which is absolutely awesome. What we ended up doing was we decided to bring our phones over and leave the other devices with Verizon just for now until we pay off our phones. Once we pay off our phones, we will bring the rest of our devices over, so we are on T-Mobile network solely. We only had to pay $50 for everything and our account is now set up and ready for the other devices, so we don't have to add lines when we go in! Both Emily and her retail manager were so helpful and friendly it made me realize that there are truly people out there not just to make money but there are people who are there to ensure you're getting only what you need and nothing more. Plus, there are so many perks included with T-Mobile that you would have to pay for with Verizon or another carrier. Then I had to go in the next day to find out why I was unable to log into the T-Life app and the associate that helped me was so helpful and he was able to get my logged in in a matter of minutes. The trip to the store did not take long at all. We would like to thank the staff at the Petaluma T-Mobile store for making it such an easy process and making us feel like we really do belong with T-Mobile. We will be returning to this location for all of our mobile needs.

Absolutely incredible experience at this T mobile location after having a horrible experience at…read morethe San Rafael location. Miguel took care of our needs right away, understood exactly what we were looking for, and answered all of our questions in depth. The process was seamless, super easy, and actually pleasant. I will forever be going to this location from now on. I truly can't thank Miguel enough!!

Strong recommend for Atlas V&D! I had the pleasure of working with Youssef on a business related…read moreinstall that ultimately led to the successful implementation of a new VOIP phone system, along with a security system. The quality of work was top notch, including the kind of cable management that your average IT professional could only dream of!!! Spaghetti belongs on the dinner table, not in your network! Fair pricing, friendly service, quality work--what more could you ask for?!

Youssef was absolutely incredible! He was punctual and kind, very thorough and patient enough to…read morewalk me through the his whole process for the work he was about to perform. He is very well informed on his profession and got the job time in a timely manner. He was personable and would definitely recommend him to anyone and everyone that needs this sort of work done. Great Work Atlas Voice and Data

AGS is exceptional. The company and the team are genuinely thoughtful, professional, and precise in…read moretheir work. Their integrity, competence and competitive pricing set AGC apart from competitors. The technician's treated my space with a respect and thoughtfulness; everything was left clean and orderly while very focused on the tasks at hand. No detail was overlooked. Recommendations were made during installation that actually saved money and increased the efficiency and speeds of my entire network. AGC is a company that relies on the 100% satisfaction of their considerable base of happy customers. I certainly see why commercial and residential customers recommended AGC so highly and without reservation. AGC also hires Veterans of the recent conflicts and is very generous to the their team placing safety, respect for others and thoughtfulness front and center. Feel free to contact me for any further detail. I highly recommend AGC. Businesses like AGC are rare.

The AGC crew came into our office renovation and moved cables around to expand our systems into the…read morenew space quickly and efficiently. The big bonus is that they didn't stop until our crazy ancient phone system was completely reorganized and working perfectly. They are communicative, organized, make sure everything is better when they leave than when they started. And now we even have a map of where the cables and ports are located!