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Perris, CA

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Metro by T-Mobile

3.0 (2 reviews)
Closed • 10:30 am - 6:30 pm

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T-Mobile

T-Mobile

(13 reviews)

I'm very happy with the Sprint/T-Mobile merge! It's like having the best of both worlds. Veronica…read morewas very patient and helpful with us, which I truly appreciate. She has a way of explaining things in a very clear, easy to understand way. The store was very clean and organized.

The Latinx girl with the gold hoop nose ring (right side) and poorly dyed red hair made this visit…read moreunbearable. She had an attitude from the moment I approached the counter and did nothing to help me. She tried to refer me to customer service in the first minute without even looking at my phone. I proceeded to tell her that customer service sent me to the store. She rolled her eyes and pretty much said, "I won't be able to help, but if you want me to try." Umm, yes, ma, I do because that is your job. Anyway, I had to repeat my info. like four times for her to put it in the computer. Annoying. She tried for five seconds and was like "it's not working," this after I waited 15 minutes for the rest of the beyond slow employees to even try to help. She handed me my phone back and told me to call customer service. I told her that customer service sent me to the store. In a condescending and snippy tone, this broad responds with "Well, I can take a picture of the error if you want but there's nothing I can do..." WTF. I told her not to get saucy and she just looked at me and repeated herself, so I took my phone and left telling her to watch her attitude next time - to which she responded by giggling. T-Mobile/Sprint, please get your employees together. I shouldn't have to deal with this simply because they struggled to get through high school.

Empire Satellites

Empire Satellites

(12 reviews)

I contacted Empire Satellites to get Starlink installed. I live in Riverside, CA and they were able…read moreto service my request. Chris did an amazing job. He was friendly, fast and very professional. I live in a two-story home and Chris was up on the roof no problem and had my Starlink installed super fast. He also helped me with the setup process so I could connect my devices. I highly recommend Empire Satellites. Chris was great and the price is a great value for the service Empire Satellites provide.

Practically everything in the follow up response by the owner is a blatant lie, further proving my…read morepoint that the guy has no integrity. 1. Original quote given did not specify a "covered cable" install. I would have declined right then and there. My router is located inside a room with no exterior walls. 2. I never "insisted" on using the mount that I bought. If it was indeed not suitable (which of course was not the case), it should have been explained exactly why. All this particular mount needed was a small block of 2x4 behind it, to clear the edge of tile roof. But Chris was too lazy and rushed to think it through. Instead, he claimed that it needed "an extension" (nope, it didn't), and proceeded to butcher my brand new fascia by driving six (!) lag bolts through the mount at haphazard angles. When I re-mounted the dish properly myself a few days later, I was appalled at the damage that was inflicted. 3. He is obviously not used to his customers checking the quality of his installs. He came up with "oh, it's not finished yet" line only after I showed him the photo of the shoddy work he has done, got up the ladder myself, and demonstrated how wobbly the mount still was. Before then, he kept insisting that the mount was installed perfectly. 4. Before he left, he did offer to install his "professional" mount for $100. It was NOT free of charge, as he claims. This sleazy used car salesman's last ditch upsell was the final straw for me. That's when I knew I had to post my review. I have nothing more to say - it is up to the reader to decide who is telling the truth. If you still decide to hire Empire Satellites to work on your home, be prepared to live with the consequences.

Metro by T-Mobile - mobilephones - Updated October 2026

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