Spoke on the phone with them for 2019 Honda civic rims, they confirmed that had two in stock. I…read morespoke to them twice to confirm, they even gave me a reference number. Drove over 50 minutes to get here only for them to not have the part. Terrible management of inventory and a waste of time. Do not come here

My first time driving up here to get a few different parts for one of our trucks that is being…read moreprepared for sale. Really easy to find this location. Lots of parking as well. Very friendly staff. I was greeted immediately and everyone was super polite and welcoming. I appreciated that so much. Even though I could tell they were all so busy, everyone was still so nice to me here. Thank you all for the wonderful customer service! I got exactly what I needed, it was ready to go quickly. Definitely worth the hour and half drive up from down south.

Friendly staff! Selection was good, and their website was up-to-date on the vehicles they had in…read morestock. Prices were very reasonable as well. Great experience overall!

Really bad experience they don't know what you're doing they quote you on price and then change the…read moreprice on you give you b******* excuses and don't honor their prices!

This pick A part in San Bernardino is ok. We've come a few…read moretimes when other places didn't have parts we we're looking for. Some employees are helpful and some aren't.

Not worth it anymore unless it's a rare part no one makes. On half price day a Prius wheel is…read more $25 plus $20 core charge plus $8 to dismount a trash tire on the wheel. Went on eBay and found the same wheel for $62 in better condition. The junk yard charging warranty and core charges is a scam. Not worth your time

I went in looking for a car and i asked a staff member Anthony walked me to the car. He helped me…read morefind the part I was looking for with no problem. Such a helpful and kind working man.

Kids at entrance not too helpful. Customer is what keep a business open. Wish they would teach them…read morethat when hiring..curtesy goes a long way and keep Customer coming back..ill try to avoid this business if possible..best of luck to your business...

Encontré lo que andaba buscando.nomas ablar y comonuvarse con el dispcher y preguntar por la piedad…read moreque buscas.y eyos amable mente.te atienden.demaciado bien.gracias.

Worst customer service imaginable. I ordered a part from them and they sent me the wrong one. After…read morereturning the part they took several weeks to send me a refund and I had to call them multiple times. Made me feel like they were trying to dodge me and blow me off. This is not respectable business behavior.

The worst junkyard business experience ever they lied about the descriptions on car-parts.com and…read moreon the phone and made me drive for nothing beware buyers dishonest people.

From the owner: Scrap Metal; Auto Partsread more

I recently bought an engine from Island Auto Parts and had a great experience. The team was…read moreextremely helpful throughout the whole process, answering all my questions and making sure I got exactly what I needed. They really know their stuff and made everything easy and stress-free. On top of that, the price was excellent compared to other places I checked. Overall, I'm very satisfied and would definitely recommend Island Auto Parts to anyone looking for quality parts and great customer service.

He tried to get me a used transmission. But did not sell me it because he wasn't confident in the…read morecondition of part. He tried to help me as much as he could. Glad there are honest people out there. Thank you

Very good place to go when you need parts for your car and very cheap it has help me out lots of…read moretimes.

BEWARE! These people will lie and steal your property just to exercise their perceived power over…read moreyou! I inadvertently took the jack from my car into the facility in case I needed it. They failed to follow their own policy to check bags of people going in - if they had the employee could have simply informed me to take my jack back to the car. After purchasing my part, I was exiting the facility and the "supervisor" checked my bag and implied that I had stolen the jack! Very embarrassing! She informed me that she would not take a look at the trunk of my car where she could clearly see where it had come from.. instead she told me that she would review the video recording and if they had failed to check my bag, then they would return my jack (the big lie). Jackie clearly wanted to stick it to me and returned with a single useless still frame picture of me entering the facility! Time stamp on my receipt 11/8/2025 1:20pm customer with the yellow bag.. Jacky took great delight in exercising her authority and effectively stealing my property because I was upset! I left after giving her some choice words (not proud of that but oh well!). In hindsight I should've called the police! Theft is theft!

I really contemplated on posting this review because normally the experience here is good, however…read moretoday it was just terrible. I just can't believe the service I received from the cashier today!!! After sweating to get up to the 3rd level, I pulled a part that took some time to remove (not easy). When I got to the cashier it was a girl that I have never seen there before. She was the one with a large birth mark on her face. After an exhausting part pull I went to her at the register (she was the only one), and she began to start arguing with me about what part I had. It was amusing that she didn't even know what I had anyhow as she kept scrolling through her computer trying to figure it out for 5 minutes. Note, I have purchased this same part multiple times over the year at this location, with different cashiers. She claimed the lock actuator I had was a "chassis control computer!" No way in the world does this little actuator motor with a single 3/8" connector be classified as a chassis computer! It doesn't control anything, it actually gets told by a computer to lock or unlock it's motor actuator! I kindly explained how it functions and she didn't believe the ASE master technician I am. She began her belittling attitude, then I kindly asked to confirm with the other gentlemen there (one that's a manager (Juan), and the other that's a normal cashier (which has worked in the Nissan Parts dept. for many years, this being a Nissan part he always knows exactly what it is). She said nobody's available. Then to my surprise, she began to belittle the other cashiers, and the knowledgeable male cashier I normally see. She stated that they Did Not Know what the part was, and that I was always undercharged. Hmmm...very interesting, because I forgot to mention the other Female cashiers charge the same as the Men too. Between the terrible customer service, and her not knowing what the part was, I left the part on the counter and walked away exhausted. Go ahead and recycle it off as scrap metal, because I was about to buy it for what it's worth. Overall this Female cashier needs to be trained on customer service, parts identification, and to simply be able to uphold the reputation of the company by not talking down fellow "More Experienced" employees. Belittling customers is one thing, but to belittle your fellow employees really makes me not want to go back!

They want to charge for imaginary parts. I removed 2 ac hoses I cut the centers out because I…read morewanted to install new hoses at home and the person at the check out wanted to charge me for 4 AC hoses. She then said "Let me just charge for 3 AC hoses" and asks me to pay $75 for 4 hose ends, I ask her "Couldn't you charge for 2 hoses" she said "no". I said "ok I am not buying anything then" and left. This junkyard also has 3 levels and they used to have a trolley to take you up but they stopped it. It has gone down hill.