This have to be the worst AT&T ever, walk in no hi no acknowledgement nothing than I'm waiting g and once my turn come, ohh we can't get you a new phone because he is a new employee and doesn't know how to do it but there is nobody there to train him or teach, what a piece of shyt of establishment read more

I visited the MetroPCS store on Young Circle and had the best experience. I had been procrastinating for a long time to upgrade my phone, and they made the process easy. They were swamped when I arrived, but they efficiently assisted the waiting customers so things would run smoothly once a representative was available. Everyone was very friendly and professional. I would definitely recommend and return to this MetroPCS store. read more

Horrible costumer service , no acknowledgement of there costumers , people left the store before being helped just from the rude way of being treated . read more

MetroPCS is a pretty cool store. Friendly and knowledgeable employees who are willing to help you get the right plan for the phone you want. They're open 7 days a week. MetroPCS carries many brand name phones, tablets, and accessories; and at times the store has special deals on certain phones. Offering unlimited 4G LTE data, talk, and text. And there's no contract. Sometimes the place can get really busy and there's a long wait. At times you can't find anywhere to park because it's a very limited parking area and MetroPCS is among a pizza place, a bank, and Starbucks. Patience goes a long way here. read more

Metro by T-Mobile - MetroPCS on Young Circle - Mobile Phones Near Me - Hollywood, Florida

See all

I went to main store to turn on a simple flip phone i had used a couple of months ago that still had brand new SIM card in it. The employee said he had to show it to the manager... he then came back out and said the phone would not work on there system bc it was an old phone and also it had water damage! I had been using the phone for months for my son it it was in perfect working condition, he said bc it was an older phone it would not work on their carrier! I'm NOT STUPID! I then went to a smaller metroPCS store in Dania and the employee turned it on immediately!!!!! I now have MY OLD FLIP PHONE WORKING!!! The people at the MetroPCS are CON ARTIST and just want you to buy buy buy!! I will never go back and i would recommend going to smaller store where they are grateful for your service. I will probably switch over to a different company after this month and make my whole family switch over also. But not before i call Corporate to report how i was treated today!!! Never use this store!!! If i could give 0 stars i would. Plus i had to pay $1.50 to park just to turn around and leave!!! Just because people have a "southern accent" does NOT mean they are Stupid!! read more

This store did a horrible thing to my 80 year old sick grandmother she came in by her self cause she thought her phone wasn't working these people at this store sold her a $500 iPhone $40 case and a $20 Apple adapter she spend over $600 and all they need to do to fix her old phone was to take it off silent mode my grandmother suffers from anxiety and she forgets a lot and they got her all nervous and she give them $600 for something she didn't need and they changed her number that she had for years when she told me what happen I went back with the receipt and told them she is old and she forgets things and her old was not broke she just had it on silent mode, they refuse to take it back cause it was a upgrade and all sales are Final how could you sell a 80 woman a brand new iPhone 11 when she can't even figure out her old phone was on silent mode how is she gonna know how to use a brand new iPhone 11 ? They saw her coming A mile away and took advantage of her I even call up customer service and they also said that was wrong and they file a complaint on this store for denying my grandmother a refund and told me to go to the corporate store and they will help me very bad store I would say stay far away read more

I had service with them for almost 2 years, bought a new phone 7 months ago that failed. So went to see them, their people saw it, talk to the store manager (Jorge) and came back saying that the phone was under guarantee and would be replaced by the manufacturer, but we had to wait 3 to 7 days. We waited and go to pick up the phone, and found out that, because of a scratch (border line), the guarantee was not valid. Jorge again talk to us and denied to have seen us before and approve the reposition. It seems to me that they are using us to get a new phone from the manufacturer for them, I feel stolen. read more

Your employee Brian A, is a great asset to your company. He has the pacience and knowledge to deal with all kinds of situations. That is why I have sent several of my friends to see him. And a couple of them with very special needs like Attention Deficite Disorder. read more

I was there on the 18-11-15 to take phone and number they say that it's cost 110$ I say ok I give my credit card they say that I have problem with my card I give the guy my business card and he say that still have problem I go out to check and I see that charge me around $500 I should to the guy and he was in shock he say I will send email for the management company and he say that I will got my money back he say that I got service in a hour I say ok I go from this store after I try to call my number and no service I go back on the 23-11-15 and I ask why I still got refund back and why I don't have service???? He say that he opened my service now and I will got the refund in couple of days I say OK then I go out and I see later that they charge me more $300 I was in shock I call the company and they say that I need to go to the bank and should hem that they charge me because they don't see that I go to the bank and give hem the information and the manager there say it's not good enough for him I give him money cash and I call my credit company to cancel all the payment that I see that the stars my account forms 18 even that I got service on the 23-11 it's a bed service I don't recommend on this store read more

I purchased a Kyocera Hydro Wave on the advice of 2 of the clerks at a metropcs store who told me the phone would accommodate a 64gb sd card. I had several phone options but was attracted to the waterproof feature. I stressed repeatedly that I needed that much storage (for my work) and would get another phone if not but they assured me it would take the 64gb card. Well I found out it does not. I spent more than a week getting a card, another card, reformatting them, trying to upgrade the os, trying to root the phone, but to no avail. The phone won't update to the latest android os, and won't root What's more, this particular phone won't store apps on the sd card so you can only put like 5 on there. I confirmed this with Kyocera. So basically it's a toy. When I went back to the store they said I was out of luck because I waited more than 7 days. When I confronted them with the fact I bought the phone based on their wrong advice they continued to insist "It's what the manufacturer told us." The people in this store are stupid and the manager does not care about the customers. He would not even speak to me. read more