There's no one that knows the know's the complicated world cables connections and computers like…read moreVik! He has the brain of a scientist with a Doctrine in making your entire system work with you understanding it. He has a wonderful communicator and has tremendous pride in what he puts his name on. From the clean strapping on the wires when installed keeping a straight solid line throughout or the organized connections to your hub of components and most importantly when you call him it's him that answers. Whether it's an emergency during the weekend or late at night he is there for you. There's those certain people who you know they can get it done and Vik is as elite as they come. I truly believe he brings more value for the money being spent than any other and I've used several companies. They take your money then don't answer once things get offline!

Vick is the best. He's very well educated and his experience puts him at the top. Very nice guy to…read morework with. I had an issue with my telephone system and it was urgent turned out he also did some work on my network and security camera system. This is the guy to go to. Stop searching it took me years to finally find someone so reliable and knowledgable on in this technology. 5 stars is not enough !!!

Outstanding company to work with. They were very quick with communication, they have several…read moresolutions, and they didn't stop until the solution was reached. I now have 1gb speed in an office on my hill.

Hello everyone I like to leave a few words for my long time…read morevendor and service provider. For over 3 decades I have been in technology in various capacities. David and his team at NextCom have always helped us bring IT and Telecom projects together and deliver at times borderline impossibilities. We have relied on business and residential telecom turn-key solutions from NextCom for as long as I remember and their friendly and focused service techs and sales team is always a pleasure to have. We at PCHelperTeam have been provided from internet T1 and E1 services with SLA and Digital VoIP Phone Systems from Polycom and Yealink to Cisco equipment and speaker phones to Analog Phone and Fax ATAs. Also we numerous times got tremendous help in Hybrid telephone systems and full local PBX traditional phone systems. They have provided us with low voltage cabling for COAX, security cameras and alarm, telephones and Cat5-Cat6 data in hundreds of projects over the years. David is always patient with all our at-times miniscule requests and customizations and we couldn't be more happy. Thank you for years of service and look forward to do more business together. Thank you Soroush - PCHelperTeam

Not all T-Mobile stores are the same very courteous professionally and knowledgeable and highly…read morerecommend recommended I have been to some real interesting locations where I don't get the same level of Support highly recommended with easy parking make this the Tmobile that I stick to go see jonathan for a smile

Outstanding customer service! The representative was professional, Andrea was so helpful. About 30…read moreminutes before closing and It was busy, but she made sure everyone was checked in and kept letting everyone know she and the other workers will be with them as soon as they could. At one point she managed three customers at once and I was one of them. Thank you so much Andrea

UPDATE: THIS CONTRACTOR'S LICENSE IS NOW SUSPENDED DUE TO REFUSAL TO PAY A COURT ORDERED…read moreJUDGEMENT. My initial review stated that I was forced to file a lawsuit against Brian Staller / Circuit Genius (legally known as: Performance Telecomm) for breach of contract. The matter is now permanently settled by the court. After the vendor filed an appeal, the Los Angeles Superior Court ruled in my favor and found Circuit Genius / Performance Telecomm liable for breach of contract. Owner Brian Staller calls this a "frivolous lawsuit" in his response to my initial review, but the facts prove otherwise. In his response to my first post, Brian called the lawsuit "bananas-level false" and "frivolous." The fact that I won a judgment against this company not once, but twice--once at trial and again on appeal--means that two judges ruled in my favor, finding Circuit Genius / Performance Telecomm in breach of contract. The court's decision validated the vendor's refusal to honor two key contractual agreements: 1. The Refund Scam: The vendor refused to process an agreed-upon refund for a Yamaha receiver (which the contract stated had "No restock fee if not wanted"). Instead, he attempted to coerce me into a "settlement" that required me to sign a document agreeing to no online reviews, legal proceedings, chargeback attempts or warranty support for work done. 2. Deceptive Practices: After agreeing in writing to return to my home and install a network rack at "no extra charge," he later refused to do so unless I paid a new 2-hour service minimum. He then withheld equipment that I had already paid for and refused to refund the cost of that equipment. **This Contractor is now a Regulatory Liability** More than six months after the final judgment, Brian Staller / Circuit Genius / Performance Telecomm has refused to pay the court-ordered debt. His failure to comply with the judgment has resulted in severe disciplinary action: 1. License Suspension: The Contractors State License Board (CSLB), has suspended his license for failure to comply with an outstanding civil judgment. (See CSLB Record for Performance Telecomm; License 117708). 2. Business Lien: I have filed a lien against this business to attempt to enforce the judgement owed (See State of California Notice of Judgement Lien; File No: U250127585224). This business employs deceptive practices and does not honor contractual agreements. Brian is desperate to get 5-star reviews and refuses to accept anything less even if it means bullying and using intimidation tactics with his customers. A business that ignores its legal obligations, has a lien against it, and has its state license suspended should be a major red flag to anyone reading this. Do not put yourself through a lengthy legal ordeal with this vendor. Proceed with extreme caution.

Brian of Circuit Genius is a true perfectionist. He is honest and detail oriented. His word is…read morehis bond and we were fortunate enough to have crossed paths with him. We live in the South Bay in house that was built in 1921 with lath and plaster so getting good WiFi is not easy. Brian spent a few hours assessing our entire house, Sonos system and TV's. He provided a thorough, detailed proposal that addressed our needs. He did not try to nickel and dime us or oversell as others tried to do. Brian goes above and beyond (went to Home Depot to buy mat black paint to hide marks behind the media room TV). The 4 people who work for him are impeccable and care about the job being done beautifully. We are so appreciative of his work and follow through. Brian came back twice to troubleshoot a technical challenge from old equipment, at no charge because he insisted the entire system work perfectly. Read the many 5 star reviews of Circuit Genius over the past 7 years, which are spot on- so very happy that we did.

We switched to Nemerald for our VoIP needs, and the difference has been incredible. The setup was…read morestraightforward, and their platform is easy to navigate. Call quality is superb, even during peak hours, and their pricing is very competitive for the features provided.

We received excellent tech support from Cliff at Nemerald! He was extremely patient and was able…read moreto help us resolve our call routing issues.

The technician, Josh, installed several Keystone jacks for me. He did a great job. Everything works…read moregreat. He was very friendly and very professional, and the price was very fair. Very pleased with their service. I highly recommend. Thank you!

Ari and his team helped me get better wifi in my 3 bedroom home in Topanga. I had no service there…read moreso having good wifi was crucial, however I had the router in my office and we had a bunch of dead zones throughout the property. The wifi was spotty in the kitchen or outside so if I was on a wifi call and walked outside my call would start cutting out. He set me up with a full mesh wifi system so the entire property, both inside and outside has full coverage wifi now! I definitely recommend Ari and tech hero if you're looking for a wifi upgrade.

Miji and his team did an excellent job running Ethernet/Cat6 cable across a couple parts of my…read morehome, via the basement. It took just a little bit to book them, as they had been very busy on other projects - but it was worth the extra day or two to get them in! During our initial consult, Miji made a couple of great suggestions (a dual ethernet port near our entertainment area so my husband could have a wired connection on both his computer and PS5), and then also did another small thing (larger cable hole in the likely case that we would need to expand our wiring to other parts of our property). He and his team were so pleasant, professional and did very exacting work. As disorganized as the main part of our house often gets, I seriously like to go down to the basement and marvel at how neatly the cables are arranged. Yes, I'm a nerd. I'm looking forward to the next time I can use his company!! Miji rocks :)

Miji and his team ran 2 CAT6 runs to my basement and upstairs to improve my WIFI here at the…read moretownhouse. They were thorough, careful and got the job done so I could install 2 access points at the ends of those two CAT6 installs. Now I have perfect WIFI, regardless of what floor I'm on. I highly recommend Miji IT Solutions for your home network needs.

I visited this location today to return the internet device I received as part of a promotion when…read moreI upgraded my very old plan about six months ago at a different store. Robert was absolutely amazing and extremely helpful. He explained that I needed to contact T-Mobile directly to cancel the internet service, but he went ahead and processed the return of the internet device for me. He was professional, knowledgeable, and made the process much easier. Unfortunately, my experience with Jennifer, the manager, was the complete opposite. She was rude and lacked basic customer service skills. She came over to discuss canceling the service and insisted that there had never been a promotion involving the internet. She started to argue with me as if she was trying to prove a point. I was very nice to her. I politely interrupted her and said that I wasn't interested in going back and forth. I was simply explaining what I had been told when I upgraded my service. Robert's customer service was outstanding, and he deserves recognition for how he treated me. If it wasn't for Jennifer I would have given the store a 5 because of Robert. Jennifer, however, made what should have been a simple interaction unnecessarily unpleasant.

Angel Rodriguez was amazing. He was knowledgeable and gave the best customer service. Angel went…read moreabove and beyond which is not known nowadays. My experience was top tier with Angel and I appreciate all his help