I hired Drainage Experts to install 2 new raisers for my septic and then pump out my tank. I was so…read morepleased, that I also contracted them to install a new drywall for my new water softener. They handled everything from designing the plans and approval from the Health Dept. to installation. Ben came out and went over everything with me in detail. The install was completed in 1 day and I was ready to go. Special thanks to Ben the VP and TJ that did the digging/install and also Corinne the office mgr who was wonderful to work with. This is a wonderful company to do business with and they treat you right on pricing and today that's hard to find. Hire them with complete confidence, you'll be glad you did.

Professional and friendly service from everyone from the first phone call until the job was…read morecompleted. Returned phone calls promptly, very reasonable pricing and they were able to evaluate the issue and complete the job very quickly.

We recently had a home inspected by Eric Lipkin at Pillar to Post and were completely satisfied…read morewith the experience. We highly recommend Eric's and Pilar to Post's services with no reservation. Eric is knowledgeable, focused, thorough, and comes with nearly 20 years of experience which left us reassured during the entire process. Throughout the inspection Eric was available and willing to explain concerns to us in detail and in terms that were simple and easy to follow. He was careful to speak on those things for which were in his scope of practice and directed us to other experts and resources when necessary (though to be fair he seemed to know a lot about a lot). What we appreciated most about his approach was his ability to identify issues in the house without being alarmist. He does a fantastic job of prioritizing concerns especially for folks like us--first time home buyers---while also differentiating the safety risks from general concerns that are important but less critical. This helped us to frame our next steps and be organized about maintaining our home. We found him to be friendly and personable with a sense of humor, which is actually kind of important because a home inspection can be tense stressful and overwhelming for many. Like we mentioned, he is thorough. There were so many places he could have cut corners because something was inaccessible. He did just the opposite. He worked with our realtor in one instance to help gain permission from the seller to get access to the attic. It was a cumbersome process that he didn't shy away from and that speaks to his effort and integrity. We think he just loves what he does. He mentioned enjoying teaching and training, so we suspect that anyone part of his team would offer the same high quality service. Finally, he was very timely. We received our report the same day which is valuable to us given the multiple deadlines involved in the home buying process. If we ever need a house inspected again, he'll be the first person we consider.

Strong value, service and selection, Dream Decor in Springfield, is better than any other furniture…read morestore in the area. The staff is fully bi-lingual and knows the product and what is and is not available in certain colors. Lastly, the decor isles are complimentary to the furniture they have on the showroom floor.

Been waiting on furniture voucher for three years and the check was already mailed three years ago…read more And it just so happened that they can't find it and it's taking them weeks months years to find it.

I have been working with J Namnouns Rug Gallery for over 25 years. As a designer I am looking for a…read morelarge selection of more unusual rugs that are not run of the mill. Andrew and Greg have the inventory and the expertise to locate exactly what you need for your space. They are great to work with so accommodating. Their pricing is fair ....not inflated with high discounts like many suppliers. Go and check them out the rugs are amazing!

We had a very high quality large braided rug in need of cleaning and repair. It's not so easy these…read moredays to find help with that, but I'm so glad I discovered J. Namnoun! Right from my initial phone call, Andrew and Greg were very professional, courteous and accommodating. The same can be said for Stephen and Garrett, who did a great job picking up and reinstalling the rug. It was a pleasure doing business with all of them - and the final product turned out beautiful!

Excellent service, flexible, and professional…read more I had a heat pump water heater installed by Mr. Rooter Plumbing, and the experience was outstanding. This was the plumber recommended through Home Depot, and I found their pricing to be substantially lower than other contractors in the area. They were very flexible when my delivery from Home Depot was delayed and unclear. They put my job on hold, and as soon as I confirmed the unit was arriving, they adjusted their schedule and got me in the same day. When the crew arrived, the lead technician and his apprentice got right to work. They were clean, precise, and clearly took pride in what they were doing. The finished installation looks excellent. I'm very happy with the result and would absolutely hire them again.

I was hopeful going into this appointment. I scheduled service for Friday, April 18, between 12:00…read morePM and 3:00 PM and cleared my calendar to be available. That morning, I received several calls starting around 8:00 AM asking if I could take an earlier appointment. I wasn't available, so I didn't answer. I assumed they'd still come during the scheduled window. When I hadn't heard anything by early afternoon, I ended up calling to check in, only to find out the appointment had been canceled without my knowledge. Later, two technicians were sent out anyway and arrived last minute, around 2:30 PM, staying until nearly 5:00 PM. This disrupted my workday and caused a lot of unnecessary stress. They completed the work ("installation of a customer-supplied drop in sink" & "cable line up to 4" thru access") but the final cost was $1,100, which felt excessive for the services provided. On top of that, they called my workplace without my permission, which crossed a line for me. The technicians themselves were courteous and efficient, but the lack of communication, the scheduling confusion, and the high price made this a frustrating experience. I hope the company takes this kind of feedback seriously to improve how they handle appointments and customer communication. Unfortunately, I can't recommend this company.