Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

We've had the new-horrible IPTV for over a month. It's probably cheaper for them but it's not…read morebetter than cable for us. The new equipment shouldn't have been a surprise and I hate it. My spouse knows the internet will come back eventually (and it's still an issue so they get no leeway from me and we're paying almost $400 a month (it includes HBO ($17) and HDTV. TRY ANY OTHER SERVICE BEFORE THIS COMPANY. IT'S BAD in every way. Support, when not local, most of the time has no clue what they're even talking about. We have 3 tvs and 2 are within 20' or less of the modem/router on 2nd floor. 2nd floor tvs do the same thing - they drop the internet (and it may be throttling by astound, I don't know). One tv got moved from one room on the 1st floor into a fairly open are in a room right across from the room it was in for 7 years. They changed how the screen (tv) is viewed and it cuts off part of the screen with the FF, rewind, pause. It's annoying and interferes when I'm trying to read something. It does a weird auto rewind too many times and I'm pressing the right button. When I go back into the show, I often have to ff it to where I think I left off. rcn, do this ten times in 30 minutes and tell me how you feel. I'm ready to throw something at rcn/astound (not our tv). The signal on the internet drops too much on all tvs. I had a recorded show on and it kept coming up with three circles (so the internet usually drops when that happens and in ten minutes, I've had to disconnect the damn internet and reconnect it again 4 x). I changed rooms and tvs. rcn/astound/jackie don't respond to this - words are bogus as is the name. I went from being frustrated a lot to being frustrated and angry with the company every time I try to watch tv. I'm one person out of two and my vote for about 8 years has been to ditch the company. That's the only reason it's still here.

Satisfied with the product, the service, and the price! I couldn't have asked for a better company…read moreto install my phone systems. From the quoting process to the installation, they were courteous, responsive, and willing to work with me. Highly recommend them if you want a quality installation for your office!

From the owner: Phone Connection provides business telephone systems installation and service in New Jersey. We…read morespecialize in Panasonic phone system products as well as phone equipment from other leading brands such as IPitomy and Avaya. Full list of services offered by Phone Connection: * VoIP Telephone Systems * Digital Telephone Systems * Data Cabling * CCTV Surveillance * Hosted VoIP Service * Cloud-Based Office Phone Systems Contact Phone Connection today for you free, no-obligation consultation!

As a Medicare plans provider, we recently switched to Lighthouse for our new IP Phone System…read morebecause the federal government recently requires all companies selling Medicare insurance programs to record all conversations. Our current IP Phone System through Verizon could not do this. We panicked and immediately had to buy recording devices to attach to our phones, which was impractical. We called Lighthouse, explained what we needed, and they proposed the perfect solution. Within five days, Lighthouse installed our new IP phone system. Tom and his team installed the new IP Phones and trained our staff. Since the system was installed, we needed to retrieve one of the recordings; within 10 minutes of our request, we were able to hear and read the recording. Our new phone system works much better than the Verizon system, and we are saving over $100.00 a month! I would highly recommend Lighthouse Communications. Thanks again!

Lighthouse called me 2-3 times a day when I was initially looking for a company to set up phone…read moreservice for my small business. They were very good at following up and scheduling install. After they cashed the installation and set up check they have been IMPOSSIBLE to get a hold of. They have schedule 2-3 appointments to help us with technical issues and no showed/no called. The fax line they were supposed to install has never worked. Its been 3 months and they still have not fixed this issue. Today Tom the owner said he would send a tech out at 2:30pm, no one showed up or even bother to call or cancel. Horrible customer support. I DO NOT RECOMMEND!