I placed an order on February 12, 2025. As of today March 15th my order states unfulfilled, yet…read morethey charged my credit card immediately. I have requested to cancel my order three times with no reply from the company. I am disappointed in this company. Buyer beware.

I have been with the Water Guys since they opened I believe. I have moved say 5 times over the…read moreyears and they have always been friendly and the best down to earth people to deal with. Thank You for all the years service from Blue Ball Pa to Kirkwwod Pa where I live now. Emmett St.Clair

I rarely give feedback, good, or bad, on a company/service, but this experience was so good, I…read morewanted to provide feedback. If you are in need of swimming pool water, I am highly recommending Kenny Roberts Pool Water, Inc. of Nonantum Farm! Whatever scale of satisfaction I would be presented with, I would give them the highest rating. Customer service is the highest, and the friendliest I have received in such a long time! Our pool liner needed to be replaced so we needed new a pool water. We have a well, and did not want to deplete our personal source of water. The first time I called for pricing, Shannon was extremely friendly, willing to answer all of my questions, and her only request, is that because of our location, if we could schedule it on a day other than Friday, because it would be greatly appreciated due to congestion in our area, and how long it would take the drivers to deliver the water. They would however not deny those deliveries, but wanted to set expectations due to congestions. Every time I called, Shannon was just as friendly and helpful, even offering suggestions, which increased my feeling of trust with the company. We have a large pool, holding more than 5 - 6000 gallon tankers of water, so I certainly understood that request! It was a surprise to see how large a 6000 gallon tanker is when it pulled up in front of our house. The liner company called me with a last minute install date of just a few days. I called, and left a message for Shannon, and I was surprised when she called me, from the beach, to confirm that they could accommodate our quick turn-around. That is amazing customer service that rarely happens! Brandon, was our water technician, and was a joy to work with. He is courteous, respectful, friendly, and willing to get the job done with the least amount of impact to your property. I would highly recommend him as well. It took 2 days to fill our pool. They came, as scheduled at 1pm, after the pool was installed ( we received 3 truck loads and we asked him to finish the next day). Brandon came back the next day and completed the filling as we had asked. We ended up with 5-6000 gallons of water. Just so you know, I called several places, in Middletown, DE, PA, and Maryland. Our location is not in the zone for firehouses, public works, and some of the water delivery companies do not go above Smyrna. I also called another place in Elkton, MD, and the guy was very cranky, and when I asked if there was a military discount, of which my husband is a disabled veteran, he growled "the price is the price"! The liner company we used is Best Pool Liners, which I would never recommend, and will provide a separate yelp review on them. The pool liner installer threatened twice to "fing pull out the liner" when we asked about the seams in the liner" based on their sales persons promises. Drama we did not expect, or need. I have attached a picture of our pool, in the final stages of being filled. The water is beautiful and clear! Again, I would highly recommend them!

When another company canceled my water delivery last minute, this company saved the day and…read moredelivered to us the same day and they worked late for us. Driver was great and person who handled the phone was also!! Thanks so much for helping us!

I was going to be a new customer (should have read the reviews)…read more My initial order was delayed THREE TIMES!! Which is completely unacceptable. When I called to cancel the account the phone rep NEVER EVEN tried to save the account. Steer away from this company find a reliable water delivery service. I'd rate them negative stars if I could. Oh well onward

I would rate them a zero if I could. I had a scheduled delivery. The quit showing up without…read morenotice. Yet my card has been charged. I have called multiple time asking for someone to call me. I was on hold 57 minutes. They will not address what I believe is a fraudulent charge. The most unprofessional company I have ever dealt with.

I have tasted bottled water and was pleased with the taste and the price! Some of the popular…read morespring waters seem to have a plastic-y taste like they have been sitting in the bottle for years. But Sinai Spring water is fresh! I also learned about the water dispensers at the website.

From the owner: bottle water, package ice.cooler sales and service water softener saltread more

We contacted Whiskey River on a Thursday to have a pool topped off. They said they could do it…read moreanytime Friday. We called for confirmation and didn't get an answer. When they finally called us back they put us off till Sunday. Then no one answered the phone. When we finally got a hold of them first they said there was a problem with one of the drivers. Then we didn't hear from him again. Finally, we got a response and he said his phone broke and a bunch of other excuses. Long story short, we got someone else. Don't waste your time with this company.

Steve did excellent work when installing water softener with carbon filter at our home. He tested…read morewater, answered questions, gave us a competitive quote, and certainly very knowledgeable. Steve returned within a week to install everything in just a few short hours. About a week after installation, some things came up with our adjustment to the water and Steve was really attentive in coming back to offer some ideas. We don't know what caused our issues with adjusting to the new water, but the fact that he was so quick to return to help did not go unnoticed. Do yourself a favor and call Steve for water needs!

From the owner: Our mission at HQ Water Solutions is to help each customer achieve high-quality water. Our services…read moreinclude the professional installation, maintenance, and repair of various home water treatment systems, including water softener systems and home water filtration systems.