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    Metro by T-Mobile

    2.3 (6 reviews)
    Open 11:00 am - 5:00 pm

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    Ask the Community - Metro by T-Mobile

    Xfinity Store by Comcast

    Xfinity Store by Comcast

    (66 reviews)

    We've probably all had underwhelming experiences with Xfinity and/or Comcast over the years…read more Honesty is the best policy, right? So I just moved to a new house and had to transfer over my internet. I was eligible to receive some new equipment. The new materials shipped lightning fast (almost too fast) and self-installation was relatively painless. The most annoying part is that you have to return the old equipment. They give you a window of time you must return it by OR ELSE. Kidding. I was dreading dropped this stuff off in person, because of flat out awful customer services experiences with Xfinity/Comcast in my lifetime. To my complete and utter surprise, the experience couldn't have gone smoother. I haven't set foot in one of these stores in a number of years, they've sort of taken the Apple Store approach in its layout. Here's how it went down: Them: Hello, how can I help you? Me: Returning some equipment. Them: Cool, walk back here with me. (walks to back of store to terminal) (hands employee equipment) Them: Would you like a receipt? Me: Sure. Them: Here you go, have a nice day. Me: Thanks, take care. This one minute interaction was mildly life changing. I've wasted countless hours in store or over the phone with them over the years. I still can't believe how efficient this experience was. Am I recommending Xfinity/Comcast now? I mean, I'm not willing to sign a blood oath just yet. But if this is the direction they're heading, sign me up!

    I wish I could leave no stars, 1 seems high for what I experienced. I was a client for over 20…read moreyears with Xfinity but finally left because they seem to have made it a standard to lie to customers about the price they will honor monthly. Repeatedly I was told I would pay $52.11 per month for five years. But kept being billed $96 per month. I've never experienced such poor service in my life. Very thankful to now have GFiber, such a great experience.

    Metro by T-Mobile - mobilephones - Updated September 2026

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