I went to this ER for a kidney stone, I was in a ton of pain, and throwing up.. and like usual for…read morehere, they got me back really fast, and were extremely sweet and attentive! Really makes a difference when you don't feel good!! Would definitely recommend!! Dr. Is Dr. Holland Nurse is Mohamed Tech is Robby Awesome crew!

Finance went there tonight, took 4 hours and didn't even tell him what was wrong with him. Didn't…read moregive any type of pain medication for his head or chest. Worst place ever wouldn't recommend.

Took my 4 yr old here a couple of weeks ago for a broken arm. The staff was so sweet to her. They…read morepromptly put us in a room with child like animals all over the walls. The visit took about an hour. As we started getting ready to leave the nurse brought her a stuffed bear and all sorts of stuff like a coloring book, a thermometer,and some stickers. It was so sweet. The only thing I could say that is remotely negative( not even a big deal). They gave my a referral to an pediatric orthopedic dr that had super bad reviews. Like two star bad. Of course I found my own with better reviews but that's really my responsibility anyway.

Fast caring service from nurses and doctor. The receptionist when we arrived could work on her…read morepeople skills being that of a door knob. The receptionist when we left was supper nice and friendly. Got the bill and must say it floored us as it was $21,800 for only being there 2 hours.

January 2026 I had a great experience at the New Braunfels…read moreMethodist ER on 46. I was taken right back and received kind and compassionate care from Kayla and Dr. Walrath. Being on Medicare, I didn't have to worry about a bill. To register, I had to enter information onto a screen, then wait for a live person on the other end who asked me a few questions and had me sign "on the dotted line".

Unfortunately, I've gone to this ER many times, however, every time I go, everyone is so pleasant…read moreand helpful. I can't say I've ever had a bad experience.

This was my first time and had a great experience! I called my insurance prior to arriving to make…read moresure my visit would be smooth. The wait time online was accurate. I had to wait about 15 minutes and had about 4 people in front of me. Everyone was very kind and caring from start to finish. I went in because I had been sick all week and was tired of going into urgent care. I was throwing up most of the day and wanted this stomach bug to go away. I probably spent about a hour total there. The nurses and doctors heard my concern and ran test to make sure nothing was out of the ordinary. Overall, I was pleased with my visit. They told me they would mail me my bill, so I'm eager to see how much this visit cost.

We're not from the area, so I was nervous about taking my 18-month-old to the ER for a dislocated…read moreelbow. We called two ERs beforehand--this one was immediately kind, reassuring, and let us know there was no one else in the waiting room at the time. From the moment we arrived, the experience was excellent. Check-in was smooth, and we were taken back in under 10 minutes. The staff was incredibly kind, and within another 10 minutes, the nurse practitioner had already treated my son. X-rays were done quickly (impressive with a wiggly toddler), and results came back in about 30 minutes. By then, my son had fallen asleep, and the staff went out of their way to be quiet and accommodating--whispering, dimming the lights, and even letting us stay in the room so he could rest. When we were ready to leave, checkout was quick and friendly. Within two hours, my son was back to normal and running around. He was even able to be a ring bearer that evening with no issues! Hopefully you never need an ER, but if you do--especially with a child--I highly recommend this one.

Great little ER. The wait was not too long. The nurse was great. Front end staff member was nice…read more Efficient care on a weekday night. I would use again, if ever needed.

My visit here was top notch! Dr. Johnson was very pleasant and immediately ordered some tests to…read morerule out some issues. Entire staff is wonderful, professional with great bedside manner. I love that they can do advanced scans and bloodwork so I didn't have to go elsewhere. My family will definitely use this ER for any future health concerns that are emergent.

I've been to this facility I think three times. I went today because of a dog bite. I must say each…read moretime has been excellent. The staff are wonderful knowledgeable. Make you feel comfortable. So thank you to Dr. Nair the nurse Leah, the ER tech, Pete, the other tech Tina and the nice helpful lady at the front Katelyn. I am so grateful they are so close and again you won't find nicer people.

If I could give it no stars I would . This place is a joke .. they turned me away when having an…read moreappendicitis cause they wanted me to go thru a med screening first and then have me pay before seeing me . No empathy !!! THIS IS NOT A TRUE ER !! Go the extra 10 mins up to Christus .... Will be filing a report or emtala violation

I used to live in California and we had First cares. This is what Texas has to be just like them…read more I came to this place as I was driving and did not feel right. Thank God it's right off the freeway. I walked in and was greeted immediately from a very nice woman. Instead of going though twenty questions. She asked the few questions and in under 5 min. I was in the examination room. All I can say is very nice staff very friendly. The doctor very undead great bedside manner. I will definitely tell others about this place.

Dr diamond I think was her name listened and got me feeling better. I can go on to say she…read moreprobably heard my crazy allergy wheezing that only the good ones can hear. She got me back on albuterol and gave me a treatment. Also gave me other appropriate treatments to get over my illness. I know ers goal is to get you stable and see how you do Rule out life threats . She went above and beyon getting me on albuterol. I hadn't taken a deep breath like this in years. My allergies ( which got worse with illness ). We're not under control as I thought they were. . Kudos to front and my nurse too. Had me in and out. I'm a fellow healthcare worker so I know how it can get backed up. They got me in out and better thanks guys

Have been here twice when my mom has had a fall and everyone has always been so kind and helpful…read more We've gone during a weekday and were seen right away both times. The nurses and doctors we've seen have been friendly, informative and helpful. They have a CT scanner at the facility which helped us greatly since my mom needed a scan each time to make sure she didn't have any internal issues. We only had to wait about 30 minutes for the results and were discharged shortly after. This location is right off 281 but when putting the location in your maps app, search for The Baptist Neighborhood Hospital instead of typing in the actual address to assure you are sent straight there. There has always been ample parking with well placed handicap spots. It feels good to have an emergency room close by I can trust.

My hubs took me to this facility this morning b/c I was feeling bad…read more This people were so professional from the check-in lady to the nurses to the P.A. I saw nurses changing out their PPE's (which eased my mind), the building was very clean (inside and out), and the medical professionals were very well dressed in clean scrubs and such, and all were well groomed. I know this sounds a little weird that I'm talking about the employees grooming habits, but it's all very important when they're, one, medical professionals and two, working with people. Sick people to be more precise. Bravo Lonestar ER!

I'm extremely pleased of how efficient, knowledgeable and kind they took care of me in a time of…read moresuch need. My family and I came from out of town to enjoy beautiful San Antonio and I suffered a bad fall at the River Floating activity. With such bad shoulder pain, the kindness and compassion I experienced from Dr Ortiz and staff was all I needed to ease my pain. Thanks Lonestar ER. You guys rock!!

took my boyfriend here due to falling off a roof and broken foot. The staff was amazing and very…read morecomforting, the doctor was great and very informative would definitely recommend

I came to this urgent care expecting urgent care, but apparently I accidentally walked into a time…read moredilation experiment. I'm pretty sure the waiting room exists in a different dimension where time moves slower than the rest of reality. Einstein would've loved this place. Based on my highly scientific observations, they process about one patient every 1.5 hours. At that pace, continental drift is a more efficient system. If you've ever wondered what it feels like to watch the universe age in real time, grab a seat in this waiting room. Bring snacks, a charger, maybe a good novel... or two.