I went to this ER for a kidney stone, I was in a ton of pain, and throwing up.. and like usual for…read morehere, they got me back really fast, and were extremely sweet and attentive! Really makes a difference when you don't feel good!! Would definitely recommend!! Dr. Is Dr. Holland Nurse is Mohamed Tech is Robby Awesome crew!

Finance went there tonight, took 4 hours and didn't even tell him what was wrong with him. Didn't…read moregive any type of pain medication for his head or chest. Worst place ever wouldn't recommend.

Took my 4 yr old here a couple of weeks ago for a broken arm. The staff was so sweet to her. They…read morepromptly put us in a room with child like animals all over the walls. The visit took about an hour. As we started getting ready to leave the nurse brought her a stuffed bear and all sorts of stuff like a coloring book, a thermometer,and some stickers. It was so sweet. The only thing I could say that is remotely negative( not even a big deal). They gave my a referral to an pediatric orthopedic dr that had super bad reviews. Like two star bad. Of course I found my own with better reviews but that's really my responsibility anyway.

Fast caring service from nurses and doctor. The receptionist when we arrived could work on her…read morepeople skills being that of a door knob. The receptionist when we left was supper nice and friendly. Got the bill and must say it floored us as it was $21,800 for only being there 2 hours.

January 2026 I had a great experience at the New Braunfels…read moreMethodist ER on 46. I was taken right back and received kind and compassionate care from Kayla and Dr. Walrath. Being on Medicare, I didn't have to worry about a bill. To register, I had to enter information onto a screen, then wait for a live person on the other end who asked me a few questions and had me sign "on the dotted line".

This was my first time and had a great experience! I called my insurance prior to arriving to make…read moresure my visit would be smooth. The wait time online was accurate. I had to wait about 15 minutes and had about 4 people in front of me. Everyone was very kind and caring from start to finish. I went in because I had been sick all week and was tired of going into urgent care. I was throwing up most of the day and wanted this stomach bug to go away. I probably spent about a hour total there. The nurses and doctors heard my concern and ran test to make sure nothing was out of the ordinary. Overall, I was pleased with my visit. They told me they would mail me my bill, so I'm eager to see how much this visit cost.

I was dismissed and made to feel like I was wasting Dr. Millers time and resources when I came in…read morefor sexual assault. It was my first experience with any sexual contact and he was very dismissive and kept asking why I came to the ER because the ER is for emergencies. Both my friend and I tried to explain what happened but he was very dismissive and rude. I ended up leaving with any sort of exam and made to feel worse than when I came.

WORST EXPERIENCE EVER! Had to take my son to get labs done…read moreand the two nurses taking his blood did an absolutely HORRENDOUS job. The first time they got it but they pulled the needle out, blood EVERYWHERE! the second time the old man put the needle in and kept halfway pulling it in and out on my TWO YEAR OLD! I was LIVID my son was screaming until he was blue in the face! I will NEVER go back to that hospital EVER again. Then after I told them to stop because my son was CLEARLY in EXCRUCIATING PAIN they pretty much chunk the paper in our face and say "here go somewhere else."

We're not from the area, so I was nervous about taking my 18-month-old to the ER for a dislocated…read moreelbow. We called two ERs beforehand--this one was immediately kind, reassuring, and let us know there was no one else in the waiting room at the time. From the moment we arrived, the experience was excellent. Check-in was smooth, and we were taken back in under 10 minutes. The staff was incredibly kind, and within another 10 minutes, the nurse practitioner had already treated my son. X-rays were done quickly (impressive with a wiggly toddler), and results came back in about 30 minutes. By then, my son had fallen asleep, and the staff went out of their way to be quiet and accommodating--whispering, dimming the lights, and even letting us stay in the room so he could rest. When we were ready to leave, checkout was quick and friendly. Within two hours, my son was back to normal and running around. He was even able to be a ring bearer that evening with no issues! Hopefully you never need an ER, but if you do--especially with a child--I highly recommend this one.

I've been to this facility I think three times. I went today because of a dog bite. I must say each…read moretime has been excellent. The staff are wonderful knowledgeable. Make you feel comfortable. So thank you to Dr. Nair the nurse Leah, the ER tech, Pete, the other tech Tina and the nice helpful lady at the front Katelyn. I am so grateful they are so close and again you won't find nicer people.

Amazing experience here. Took my toddler in for difficulty breathing. Within seconds, they took us…read moreback to be seen. Everyone was very sweet and friendly, especially to the distraught toddler. Everything was handled so quickly and they had him feeling better and us out of there so fast. But again the kindness and compassion really stood out from the entire staff that was on hand and they worked wonderfully together to help him get better.

I used to live in California and we had First cares. This is what Texas has to be just like them…read more I came to this place as I was driving and did not feel right. Thank God it's right off the freeway. I walked in and was greeted immediately from a very nice woman. Instead of going though twenty questions. She asked the few questions and in under 5 min. I was in the examination room. All I can say is very nice staff very friendly. The doctor very undead great bedside manner. I will definitely tell others about this place.

I went here June of 2025 and all they did was do a flu and Covid test and tell me I had Covid. They…read morecharged my insurance a few thousand dollars. My out of pocket was over 700. A YEAR LATER... 2026... I received another bill for 85. A YEAR! I don't have the same insurance and I'm not working. I called numerous times to ask if they could work with me on this and they refused. I just payed it... but the surprise charge A YEAR AFTER SERVICE sure didn't feel fair.

Crappy ER doctor with garbage bedside manner and refused to prescribe medicines that he knew would…read morehelp her. I took wife to ER due to sore throat. Was excruciating for her to swallow. She tested positive for covid. Doctor wouldn't prescribe her anything. I asked if he could at least give her prednisone for her throat. Shook his head and said "Nope. Not giving her anything. Just go home after after about 5 days she'll be better." The rest of the conversation went like this: "If you gave her monoclonal antibodies would they help her covid?" "She's not a candidate for that." "Ok. But would they help?" "I'm not going to prescribe that to her." "But would they help?" "I already told you that I'm not giving that to her." "Yea, I know. But would they help her." "Yes. They'd help. But I'm not prescribing them." Left the hospital, called a family member doctor out of state, prescribed her prednisone, her throat felt much better 15 min. later. Go to this lousy hospital at your own risk. If you do, hopefully you won't get this jackass doctor.

Get rid of Dr. Freeman or your patient count will just continue to go down. She's a terrible…read moredoctor. I have been having serious health issues for the past couple of weeks and since my primary care couldn't get in to see me, I chose to go to urgent care, even though y'all's your is closer and more convenient and prior to the certain doctor was always amazing. But the past three times I've been there have made me never want to see a doctor again in my life. The urgent care to go to the ER because my problems were too serious for them to treat. She even sent an email over to the Baptist ER to let them know that I was coming and I needed to be treated Now. I drove straight there I checked in. I was taken back right away. The nurse was super nice. I gave her all of my medication list all of my symptoms and as soon as she walked out the door, Dr. Freeman walked in. And I felt my heart race and I suffer from panic disorder. I started to have a panic attack. She is an absolutely awful doctor and I can never go to this Baptist ER again cause I can't trust that she'll be there or not. I'm a chronic pain patient. I'm established with the pain management doctor. I have an outstanding record with them. I don't drink or do drugs. I take my medicine as prescribed. Dr. Freeman walked in the room and didn't say hi. We're introduced herself or look at all the paperwork with all of my symptoms right behind her, she walked up to the bed and said what do you want? What can we do for you today. Which is absolutely ridiculous. The symptoms that I am still having are very scary and I'll be going to a different ER tomorrow, but I also made a post on the next-door app about Dr. Freeman and it's trending because there's so many people who have been treated by her and never wanna go there again. My sister and her husband have gone there and dealt with her and been treated the same way from now on I'll be going to Stone Oak Hospital. That way I won't be shamed for the health issues that I have. And also before I could even explain to Dr. Freeman, what was happening and what was going on She had written down how many pain meds that I had been prescribed this year and picked up and I said it's a good thing. I don't want pain medication from you then. And I asked for the paper to leave against doctors orders. And I will never be back to this hospital. She's a terrible doctor. She's prejudice. She's unapproachable. She's completely unprofessional. And she doesn't listen. She's just not a nice person to be a doctor and there for someone looking for help and as I can see on the rest of the reviews it seems Dr. Freeman has mentioned a lot in a negative light. Don't see anything positive about her. But I will be calling to get her information to report her to the medical board. This is gone on too long.

I'm extremely grateful for the care I received and would absolutely recommend Lone Star ER to…read moreanyone needing prompt, compassionate medical attention. Thank you to the entire team for taking such great care of me!

I'm extremely pleased of how efficient, knowledgeable and kind they took care of me in a time of…read moresuch need. My family and I came from out of town to enjoy beautiful San Antonio and I suffered a bad fall at the River Floating activity. With such bad shoulder pain, the kindness and compassion I experienced from Dr Ortiz and staff was all I needed to ease my pain. Thanks Lonestar ER. You guys rock!!

took my boyfriend here due to falling off a roof and broken foot. The staff was amazing and very…read morecomforting, the doctor was great and very informative would definitely recommend

I came to this urgent care expecting urgent care, but apparently I accidentally walked into a time…read moredilation experiment. I'm pretty sure the waiting room exists in a different dimension where time moves slower than the rest of reality. Einstein would've loved this place. Based on my highly scientific observations, they process about one patient every 1.5 hours. At that pace, continental drift is a more efficient system. If you've ever wondered what it feels like to watch the universe age in real time, grab a seat in this waiting room. Bring snacks, a charger, maybe a good novel... or two.