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Methodist Cardiology Clinic

2.8 (4 reviews)
Closed • 8:00 am - 5:00 pm
Updated a few days ago

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Lily Bates, MD

Lily Bates, MD

1.0(2 reviews)
0.9 mi•Stone Oak

Had ekg and heart monitor on august 8, 2024, no call to me with results as of september 13. when i…read morecalled her office i got someone from scheduling, who was very rude, and told me i had a followup appointment in february of 2025. i told her i wanted my results now and did not want to wait five months. still being rude, she said she would have someone call me. also, when i saw dr bates at the office on august 8 she came across as very condescending and i did not like her attitude. i simply mentioned that if she were going to order a stress test that i could not do a treadmill test and she got testy about that, saying she wasn't going to order one but i could have one if i wanted one, acting like i was being silly. bad, bad bedside manners, very unlikable. i will not be going back to her.

This review is for Dr. Lilly Bates. I am currently admitted to North Central Baptist hospital for…read moresyncope and convulsions ( possible seizure). I have been here for about 38 hrs and I have missed 6-8 doses of my cardiac medication. Of course I have spoken to every doctor and nurse here who will listen but, they all say.. "ok, yeah we'll get it," and then they don't. I am Autistic and needed helped advocating for myself and I called my cardiologist office. Lilly Bates is not one of my doctors however, she's the one on call. She answered and quickly became very very frustrated. She kept insisting that I talk to the nurses and doctors here. I told her I already did and she continued to talk over me. She kept insisting for me to talk to my doctor here, and I said how, how how? (Because she just kept going and going) I don't usually like to talk about peoples tone, because I know that my tone can be very monotonous, being autistic, but she was raising her voice, and it sounded like she was angry with me. And I told her "it sounds like you're angry with me" I just need help because the doctor here, she doesn't come. Also, when I did talk to her it is kind of going like this conversation with you is going, she's not listening to me. She sighed and said she is listening to me and then suddenly mysteriously we got disconnected. I called back of course and again she was frustrated. Said that I need to talk to my doctors here and that That's what the doctors here at the hospital are for ( that seems obvious to me so, is she being sarcastic, mean? I don't know) she said if they have questions they will call my Cardiologist. Again I told her, Yes of course that's what I did but it's not working. I need your help. I don't know what else to do. At This point I was in tears feeling horrible and I was saying please help me, it's going to cause me to go into a terrible flair up. She said I'm gonna go now and just hung up.

Marita Rios, MD

Marita Rios, MD

4.0(4 reviews)
1.1 mi•Stone Oak

Dr. Rios is mine and my husband's primary care physician in San Antonio. She is a wonderful,…read morecaring, thorough and excellent doctor. We have both appreciated the time she takes with us, her thoughtful questions to better understand our concerns, and her professionalism. Although she is young, she demonstrated the knowledge and experience that we look for in a doctor. I recommend her highly if anyone has moved to the San Antonio area and is looking for a very good doctor.

PATIENTS BEWARE! This practice evinces an attitude of reckless negligence to patients in need. My…read moreelderly mother who was just released from the hospital for a life-threatening condition was referred to this practice for URGENT treatment. She was refused service for arriving TWO minutes past "cut-off" time, despite having attempted to call and notify the office multiple times that she would be late due to unexpected construction/traffic (she was only able to leave a message, which they ignored). The receptionist and head nurse were rude and even laughed at my mother's situation. The other two receptionists were blithely talking on what appeared to be personal calls. There was only one family in the waiting room. DO NOT see this practice if you are looking for a professional, caring medical staff. My mother has lived in San Antonio for 31 years and has never experienced this kind of a horrific experience. I am praying that she gets the medical help she needs, since now she can't find anybody who will see her before the New Year. What a travesty and a disgrace. Beware.

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Marita Rios, MD

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Methodist Cardiology Clinic - cardiology - Updated May 2026

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