Office experience stinks. The people do not know what they are doing. They are very quick to take…read moreyour money but once you have a problem(like them overcharging you due to input error) -they cannot help. It's all blamed on the computer. Have not been enough to judge the dr but office e is bad enough to make me look for a new dr.

Dr. Patel is really nice, and thorough. He took good care of me in the hospital and that's how he…read morebecame my doctor. He put me on good meds that got my tachycardia under control with few side effects. The offices are nice and comfortable, and the front desk staff are friendly. The location is a pain for me to get to, since I'm in the Fair Oaks Ranch area. I have to slog through an unbelievable amount of traffic. I wish they had a Boerne or Fair Oaks Ranch area. I recommend Dr. Patel.

This is a typical waiting room in a doctor's office. There's plenty of space for people to move…read morearound and wheelchair accessible. Staff is professional and fast. This place promotes a friendly and relaxed atmosphere which makes you feel comfortable. I was surprised that I did find any outdated or torn old type of magazines which are typical in a doctor's office. There were also educational material.

Dr. Kiesz and staff are great. Dr Kiesz is very caring and thorough. I was referred to him by Dr…read more Roka after an abnormal EKG. Dr Kiesz conducted a series of tests that ultimately led me to Dr. Otero, Thoracic Surgeon who performed a Triple Bypass. Dr. Kiesz has a great sense of humor, he is fond of telling me that he saved my ass twice. Now after my second stent after my Bypass (last Friday) he has saved my ass three times. His staff is also first rate.

Doctor tales forever to see you. And the receptionists are unprofessional. The office will not…read morecontact you for appt reminders.

I have been a patient of Dr. Gresham since my heart attack in 2015. He is a great doctor. His…read moreoffice staff and accounting staff are not so credible. They have miss coded my visits with the good doctor since 2022 as out of network instead of in network as a copay. As a result the out of net work charges I have an outrageous balance that I am unusable to pay as a retired person on a fixed income. Now the office staff refuse to allow me to see or speak with Dr. Gresham. I do not want another heart attack. The unfair practices of his staff are detrimental to my health!

Dr Juan L. Garza is a Pillar of the Cardiac Community, his reputation preceeds him! Many patients…read moreare multi-generational, as in my case. Would refer to anyone anywhere.

Great staff and Dr Garza is thorough and patient. Have been pleased after every appointment.read more

First class all the way! From the reception, nurses, and doctors here at the Sonterra…read moreCardiovascular Institute. Was referred to the facility by our doctor and I could not have been more pleased. We went into the waiting room, (you know, the second waiting room after you wait in the lobby) and I was expecting to be there forever as it normally takes doctors a while to get to the room. Dr. Arora quickly came into the room and examined my 15 year old son. After hearing the symptoms and doing a quick exam, he immediately made a suggestion to what the problem could be, but first would need to run tests to rule out anything else, etc. Those of you who have been through this know that is another appointment, another facility, another doctor, another day...NOPE not here. He said "Get ready, we are going to do an EKG, ultrasound, stress test, etc." I was like "Now?" He said, "Yes Ma'am". Wow. Not only did they do the tests right then and there, he also would poke his head in from time to time and check on my son. The staff was AMAZING. Finally, they put a halter monitor on him to wear for 24 hours and we left to return the following day. When I left, the front receptionist called me and said I had forgotten my drivers license. I also couldn't find the insurance card so they made a copy of the one they had on file without even asking for one. When we came back the following day, Dr. Arora again came quickly into the room and said we would need to have a procedure done in Austin and not only gave us the doctors info, he picked up his cell phone and PERSONALLY called the doctors cell number right in the waiting room. Following the set up of the appointment, my son was talking to him about his career in the medical field as this is something he has considered himself and the doctor actually took about 10 minutes to mentor him about the industry, the educational requirements, potential programs and schools to attend, future of the medical field, everything. Something hard to get even on a career day. I was so impressed, I HAD to write a review. This place is top notch and the personal touches and care to detail by all of the people in the building are what make it stand out above the rest. You aren't just a patient with a file number - this is exceptional service.

Prepare yourself for a very long wait. I'm talking 2 hours for a 5 minute visit. Once the doctor…read moreeven left for 30 minutes to take care of personal business and had all tje patients in tje waiting room wait for him.

Dr. Colligan is great but scheduling an appointment is a nightmare. Call the number, speak with…read moresomeone but they cannot schedule the appointment but someone will call you. Missed phone call by1 minute, call back as advised to start all over. Not good practice management

I felt that Dr Colligan was a good doctor but how the practice run needs to change. My husband was…read moreto be seen following a procedure as per Dr Colligan but in spite of my daily phone calls to get an appointment we don't have one. The scheduler, apparently there is only one who can make appointments, never calls back. Definitely not running the practice with patients time in mind.

Some of the process here is better than the other specialists I have seen. Diligence seems a…read morelittle relaxed, and informal.

Dr Durham is wonderful! His staff (SA Atrium) is unprofessional, disrespectful and unorganized. If…read moreDurham leaves Baptist I would re-hire him immediately, but I have to fire his staff at SA Atrium Baptist which means firing Dr. Durham. His staff told me to come in at different times than the doctor and his staff wouldn't tell me via phone or email which time to arrive. His staff listed me for open heart surgery on their website twice when dr said I was only coming in for a procedure and the staff wouldn't answer if I was having surgery or a procedure or both. Staff called 14 times to prepay for procedure two weeks out but no one would tell me how much I would owe at time of procedure. Durham is Awesome but his staff (SA Atrium) is a total Fail. Reviews say his Comfort staff is awesome, might be worth the hour 15 minute drive to get a great doctor and staff. Avoid SA Atrium staff!

Good care...front office and Doc Durham were caring and attentive. Would recommend for all.read more

I just tried to make an appointment..I was told they are no longer accepting United Health…read moreCare.(TRS Medicare advantage)..I'm disappointed

I'm a healthy woman in my early 60's. Happy with my care at their office. Easy to schedule an…read moreappointment, no appointment needed for blood draws. Their NP's who work with him, especially Kimberly is also pretty good and is more thorough in updating my vaccines and with preventive visits. Dr. Paley lately works Mondays and Wednesdays, and I've met him several times. Although, I routinely visit once a year. He is very personable, and easy to connect with.