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    Cardiovascular Consultants of San Antonio

    3.4 (8 reviews)

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    2 years ago

    Doctor tales forever to see you. And the receptionists are unprofessional. The office will not contact you for appt reminders.

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    2 years ago

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    Lily Bates, MD

    Lily Bates, MD

    1.0(2 reviews)
    0.2 miStone Oak

    Had ekg and heart monitor on august 8, 2024, no call to me with results as of september 13. when i…read morecalled her office i got someone from scheduling, who was very rude, and told me i had a followup appointment in february of 2025. i told her i wanted my results now and did not want to wait five months. still being rude, she said she would have someone call me. also, when i saw dr bates at the office on august 8 she came across as very condescending and i did not like her attitude. i simply mentioned that if she were going to order a stress test that i could not do a treadmill test and she got testy about that, saying she wasn't going to order one but i could have one if i wanted one, acting like i was being silly. bad, bad bedside manners, very unlikable. i will not be going back to her.

    This review is for Dr. Lilly Bates. I am currently admitted to North Central Baptist hospital for…read moresyncope and convulsions ( possible seizure). I have been here for about 38 hrs and I have missed 6-8 doses of my cardiac medication. Of course I have spoken to every doctor and nurse here who will listen but, they all say.. "ok, yeah we'll get it," and then they don't. I am Autistic and needed helped advocating for myself and I called my cardiologist office. Lilly Bates is not one of my doctors however, she's the one on call. She answered and quickly became very very frustrated. She kept insisting that I talk to the nurses and doctors here. I told her I already did and she continued to talk over me. She kept insisting for me to talk to my doctor here, and I said how, how how? (Because she just kept going and going) I don't usually like to talk about peoples tone, because I know that my tone can be very monotonous, being autistic, but she was raising her voice, and it sounded like she was angry with me. And I told her "it sounds like you're angry with me" I just need help because the doctor here, she doesn't come. Also, when I did talk to her it is kind of going like this conversation with you is going, she's not listening to me. She sighed and said she is listening to me and then suddenly mysteriously we got disconnected. I called back of course and again she was frustrated. Said that I need to talk to my doctors here and that That's what the doctors here at the hospital are for ( that seems obvious to me so, is she being sarcastic, mean? I don't know) she said if they have questions they will call my Cardiologist. Again I told her, Yes of course that's what I did but it's not working. I need your help. I don't know what else to do. At This point I was in tears feeling horrible and I was saying please help me, it's going to cause me to go into a terrible flair up. She said I'm gonna go now and just hung up.

    Cardiovascular Consultants of San Antonio - cardiology - Updated May 2026

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