After 42 years of dealing with military treatment facilities, I changed from Tricare Prime to…read moreTricare Select and found Marcos Medical as a network provider. Everyone is pleasant, efficient, and professional. My wait times have been minimal. Labs and referrals are easy. I haven't seen Dr. Marcos yet, but my NP has been amazing.

HORMONES... Very disappointing experience with Marcos…read moreMedical Group. I initially came in seeking estrogen pellet therapy because my current estrogen treatment is not adequately controlling my symptoms. I waited over an hour at my first visit (as a new patient) and over 30 minutes at my second. I paid $158 for the first visit and $118 for the second (my insurance my problem), which I was told would be a consultation for pellet placement. After discussing my history at length, I was ultimately told that because I am still menstruating, their BioTE program would only allow a testosterone pellet--not the estrogen therapy I came in seeking. My provider even consulted her supervising physician seeking an exception and I was still denied. This practice relies solely on a computer program for dosing and not symptom dosing which is what the most recent evidence based research states to do. I completely understand that a practice can have its own treatment protocols. My issue is that this limitation was not communicated to me before I paid for a second appointment. I would not have incurred the additional expense had I known the treatment I was seeking was not an option. Overall, I left feeling that my time and money were not respected. This clinic is for menopausal women or women who have had a hysterectomy. Biote (the computer program) does not treat perimenopausal women who are menstrating with estrogen deprivation symptoms and neither does Marcos Medical group.

Dr Hernandez has been my physician for 10 years. He is very competent and caring. He has seen me…read morethrough some tough times and always gave me the attention I needed. His assistant Clare is very efficient and personable. She has an ability to put one at ease and still get the information needed preparatory to seeing the Dr. I highly recommend the practice. Fred W Thompson

I waited four months for an appointment, electronically checked in, and I was running a bit behind…read moreschedule due to traffic. When I arrived, I had to wait for 15 minutes and then was informed the physician would not see me. I spoke to a manager and patient care is non existent from the med office admin. My option was to wait six months into the future to be examined by another physician. I strongly do not recommend IMED!

My sister has been seeing LeaAnn Carver, nurse practitioner, for years and really likes her and the…read morestaff. Nonetheless, she is switching medical practices now because she ALWAYS has to wait a minimum of an hour to see her. Recently, she made a virtual appointment, and they never contacted her at all. She waited two hours, then gave up. They never even called her with an explanation. Another problem is long wait times on the phone. Also, when she wants to be seen for an acute illness, she has to wait a couple of days. The office has a serious scheduling problem that they seem to have no interest in correcting.

Dr. Robert Bass is an excellent physician. He is a scientist and a researcher, as well. Whoever…read morewrote the first, negative review must have had a one-time experience which went awry. This is not the norm for this practice. The reason I have chosen to write this essay is that as of December 1, 2018, Dr. Bass is no longer with Transition Care Medical Group. Further, there are approximately five additional physicians who do practice with the Group, and the newest took Dr. Bass's place also on December 1, 2018. I, as a rule, do not place reviews via the Internet. However, when I happened to see the one truly ugly review of Dr. Bass AND that the other five physicians are not listed at all, I want to clarify to whoever compiles this information on "yelp"? to bring Transition Care's physicians up to speed. I was Dr. Bass's patient for near 20 years. He was kind, soft-spoken, and brilliant in relieving some painful symptoms I suffered. The information on yelp's website is virtually non-existent. Please wipe what is here now, off your site. Begin again with new, correct information or simply terminate this site, period. It is not helpful. MFD, PE

Miserable excuse of a doctor... inflexible attitude; orders exams and tests on a whim. Office is…read moreall glitz and glam and no heart for helping patients....unhappy, inefficient staff, impossible to get thru to the office either by phone or email; ridiculous phone system.

If I could give zero stars I would. Horrible bedside manners. My 85 year old mom was rushed to the…read moreemergency room after experiencing a fall at a nursing home where she broke her nose and shoulder. Carlos came in scolding my mom about her diet and how she does not exercise enough and then looks at me and asks if I work out. (Which I do 5-6 days a week. I may be slightly overweight but I am very muscular). He said well muscles don't matter and I said don't judge me. Just because you are skinny doesn't mean you are healthy. He continued to rant about Americans and how they have normalized obesity. All while my poor mom is there just laid up! He says anymore questions? I said you haven't answered any questions what about her nose and shoulder? He said I will schedule an MRI on her shoulder and left! Anyone even a little overweight or with diabetes run from this PERFECT man!

My elderly uncle needed a PCP, found doctor on google. Took him to see Dr. P, waited an hour in the…read moreexam room. Wasn't to happy about that. Doctor seemed nice. Needed 2 referrals for specialist, doctor said his staff member Amanda would take care of them. Never happened. Called several times, spoke with Amanda. She did nothing. Follow up 2 weeks later, told doctor referrals were never sent in. He asked Amanda to take care of them again. Week goes by, nothing. Called again, finally she took care of it. 2 weeks ago, called office to let them know uncle was out of meds. Needed them asap. 2 weeks now, still no meds. My uncle is completely out of meds and is very ill. Called today spoke to a very rude and unprofessional girl named Ashley, she hardly listened until I got upset with her. She said doctor will call in meds. My uncle received a late threatening phone call from doctor and said he's going to call in meds but he will need to find another doctor. Wow! No problem! U are a complete loser and don't deserve to be called a doctor because u nor your staff can do your job! Fair warning to anyone considering going to this so called doctor!

I do not have any complaints about the staff. They are helpful and professional. Dr. Naeem is a…read moreclassic doctor, mainly prescribing medications, and not interested in finding root causes. But she listens to what you say and tries to be helpful.

Tracy at the front desk turned my grandmother away because she was 6 minutes late for her…read moreappointment. She said that there is a "Strict 5 minute" policy on being late to appointments and told her she would have to reschedule. The last appointment I took her to here, she had to wait 1 hour and 40 minutes to be seen by Dr. Naeem. My grandma says she likes Dr Naeem, but I think that it is wrong to turn away a patient because she's 6 minutes late to her appointment. Tracy was very rude about it and this is why I've decided to write about it here so others can make an informed decision whether to see this doctor.

don't go to this clinic unless you want to wait for another bill to come in and surpr you almost a…read moreyear later with no contact from the clinic

The staff has always been polite and professional. They've always taken care of my needs. I highly…read morerecommend them.

Dr ThanhVi D Nguyen is an outstanding physician who really cares and advocates for all of her…read morepatients. She is extremely knowledgeable, supportive and patient. She encourages change in a very caring and gentle way and tries to help her patients in every way possible. Sandra Nguyen, PA and Sergio Hernandez, PA also share the same philosophy about providing care. Our experience at their clinic has been outstanding and life changing!

The Dr that I dealt with was rude, disrespectful and harsh. They tried to draw blood and run…read moretests prior to her even speaking with me. Pure money grab. I had been seeing a Dr at another location and he left Health Texas to practice elsewhere. This was my first visit to this office. The Doctor proceeded to tell me his ex patients and her did not get along . She acted so aloof and as if she was doing me a favor. Quite an experience. Never going to this location again. Health Texas did call me to follow up and they were very kind. My past experiences were not like this one.

Jessica is amazing! She is knowledgeable, she listens, and finds solutions. You don't just feel…read morelike cattle being herded as it tends to be with many practitioners, you feel like a person that matters and feel the comfort of knowing you can trust that you will be treated well and treated in general :)

Jessica is professional, friendly, knowledgeable, very helpful and takes time to answer all of my…read morequestions. I never feel rushed when I meet with her. Have been going to her for 10 years or so, she's the best.