Their customer service is out of this world! I've always had a great experience, will not go to…read morethe national chains for my lumber needs.

Couldn't find what I needed. but they offered plenty of help. Prices are comparable wood and…read morebuilding material is just high right now.

Rude and inconsiderate. I called and the woman whom answers the phone was short and abrupt in…read moreanswering. Cut me off in every sentence.

From the owner: V Purpera & Sons Lumber Co Inc is a hardware store and lumber yard located in Gonzales, LA.read more

Helpful in selecting a tile, but then took 2 weeks just to provide a quote on the project.read more

From the owner: ProSource of Gonzales is a home improvement store for contractors, builders, installers, designers,…read moreand their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

My ratings is in between. It is a small hardware store trying to be a mini Home Depot. What comes…read morewith that is usually higher costs for most items, but you cant beat the customer service. They are quick to ask if you need assistance and know where everything is. Dont look for too many options. What you see is what you get. I wouldn't avoid having to use this place if I know I can save money. But sometimes the convenience is worth the extra cost.

From the owner: We cut Keys Traeger Grills…read moreMix Paint and customize color Echo Products Plumbing supplies Electrical supplies Nuts & Bolts Garden Flags Windchimes Circle E Candles

DO NOT RECOMMEND this company at all!! I reached out to Jason Smith in May of this year. The brick…read morewe wanted was white concrete brick (low maintenance compared to painted/stained brick because it's white all the way through, no need to repaint/stain) and the wait time was pretty long from what I read. When I originally reached out to Jason, he sent me the quote and told me the wait time was only 8-10 weeks. In July he called and said the wait was now 22 weeks and wanted to know if we would like to go ahead and order even though we hadn't broke ground yet (so we wouldn't be waiting on the brick). My husband told him to go ahead and order. I reached out today to the office because I haven't heard back from Jason after multiple attempts. He finally called me and asks if I still want that brick. Then he tells me he never ordered it, he's been trying but he's been unable to. Today is October 11th, my husband told him to order July 7th....THREE MONTHS AGO. And he just told us this today only because I called the office saying I couldn't get him. I reached out to the manager who pretty much avoided answering my question why no one had told me in three months that they weren't able to get the order. He just kept telling me they had tried and the company isn't shipping to Louisiana. I then told him that they were an unprofessional company for not reaching out to the customer to tell them what was happening and he told me "I disagree ma'am, we've been in busy for 57 years". So apparently it's okay to treat your customers horribly when you've been in business for so long. It was only AFTER I told Jason I was ordering my second brick somewhere else that he said he would like to "apologize in person" because he "dropped the ball" and "I'm sorry". Then proceeded to send me other whitish bricks I guess hoping I would change my mind. So, now we are few weeks away from needing bricks and are going to have to scramble to figure something else out. I wouldn't have been upset had I known the situation because that was out of his control. But I feel like I was purposely kept out of the loop because he thought I would just have to pick something else when it didn't arrive and I would still use them. Nope! Run away! Save yourself the headache and tears!!

My name is Troy Johnson and I live on Brittany Rd. I must say I have had a good experience with…read moreSorrento. Donnis was very helpful and nice to me whenever I spoke to her. They delivered the concrete for my driveway and everything went well. I recently moved here from Houma, and I like their services.

Definitely won't order any materials from Sorrento ever again…read more Ordered concrete for a job site and their truck drivers totally tore up the acreage where the site is being built. Then, after the driver got stuck, the next driver who showed up to tow him, towed his truck directly into an aluminum gate. Totally ruining the gate and a section of fence attached to said gate. They refused to pay for it due to a couple lies told by their drivers. We have 4 witnesses who refute their claim. They hold the leverage so they have decided to treat their customers with disrespect and with a total lack of ethical discourse. Their rep has now begun to ignore phone calls and another rep ignores voicemails.

Inadequately trained staff in the rental department coupled with unsafe antiquated equipment caused…read moreabout $3000 worth of damage to my vehicle. At the encouragement of the manager, I filed a claim with their insurance Sedgwick feeling confident Home Depot would take some responsibility for this claim. Sedgwick determined that no fault on either party could be determined and the claim was denied; even though it was clear that equipment was faulty, staff was not trained and procedures were not followed appropriately. I've been a loyal, consistent, dedicated customer of Home Depot for over 20 years but not any more. I'm taking my business elsewhere. If you rent equipment, pay close attention to detail.

I never take the time to write reviews, but here we are. Never experienced more incompetent,…read moreunhelpful employees from any store. I wasn't expecting anything great from them, but I needed help to find a simple tool for applying wallpaper. I had to use my phone to find the aisle and section after asking several employees first who nonchalantly told me it was out of stock. They were too lazy to walk across the store to the aisle it was in to find it.