They have what you need when you need it. Knowledgeable, staff you can trust to help you get things…read moredone right.

I love going here over Lowes or Home Depot. The Owner goes out his way to great you and if you have…read moreany questions they have a knowledgeable staff.

They are always competitive on flooring and they also make keys, mix paint and help me with the…read moreitems I need. the staff is great to deal with and knowledgeable. The owners will greet you whenever they see you.

They provided and installed 3 toilets for us. Everything about the experience was good, from…read moreshopping at their store to the installation. The installer was professional and did an excellent job. We would definitely use Marchand's again.

I moved back to Gonzales 16+ years ago, It is refreshing and…read moreto see a team of people that still have the genuine sense of assisting, empowering, and strengthening their community. The culture of this local favorite business is the best. Every team member for the last 16+ years, have all been so knowledgeable, friendly, and supportive to empower my DYI projects. I can say I have always got more than I paid for with the products, supplies, and project problem mishaps avoidance wisdom shared from this team. The employees function as a team of community members. As a community we are blessed to have our ACE Hutch's Hardware Store. Stop by and visit this local favorite and their incredible team. Purchase with Confidence!

Went in with spare keys for vehicle to be cut and programmed. Stephanie offered to cut the chip out…read morefrom my original key so she would only have to program 1 new one. After hesitation and questioning her, she assured me that it would 100% work. After destroying my original key, and an hour and a half later, I'm stuck using tape to hold my chip over ignition switch, and using pliers to turn the key & start my car. Contacted management/owner and will not resolve the issue of their staff destroying the original key I came in with. If she couldn't do it without knowing it would work, or they'd stand behind it if it didn't, she should have stated that up front, and not damaged the original. I would have went elsewhere. Management/owner is stuck on offering no resolution since the new keys weren't purchased through their store.

I've had great service from LCR. Todd has been extremely supportive and has provided great follow…read moreup! My new build is beautiful with faucets, smart toilet & sinks all from the Luxart Collection. https://www.luxartcollection.com/

I needed a toilet flange called and made arrangements for pickup. When I arrived and called, the…read moreperson asked what vehicle which I complied. A lady came out saw me and motioned for me to come get it instead of bringing me the flange to me. What happened to curb service?

Store has a very thorough selection of goods. Much more convenient than the big box stores with…read morestaff that can answer questions. I quite enjoyed looking around even after finding the items ghat brought me there.

Great place to do business! Always helpful! I've purchased a couple jambalaya pots and burners…read morehere. Purchased crawfish burner and several items for my outdoor kitchen here. Always Friendly!!

Don't know much about hardware stores but I'm glad to have one close by. Usually have to stop in…read moreonce or twice a year to get rat poison or those little tiny light bulbs for the fixtures above my kitchen cabinets. The woman who works there is nice and always very helpful as well as are the random costumers I've met. Saves me the trouble of driving all over creation to get a simple item.

Say they open at noon. I'm there at 12:05p with lights off and doors locked. It's why big box…read morechains will always win.

When you are a grown up, you have things like a favorite lumber yard and hardware store, and this…read moreplace is mine. Always someone in the store ready to help you find something or even walk you through a project. And the lumber is high quality and not as expensive as any sold in the big box home improvement stores. If you order some lumber to be delivered to your home, you and your contractor can trust that all of the boards are straight so you don't have to spend an hour going through a shipment and identifying subpar boards that must be returned.

Your customer service needs improvement. No one comes to your building seeking help; they would go…read moreto a big-box store. You are definitely a destination store. If someone walks in needing help, at least assist them. My husband was in your store at 7:30 a.m.; therefore, he needed something. He walked out due to a lack of service. It's unfortunate you judged him by his persuasion. He works for the city and could bring you much more business, but you apparently don't need word-of-mouth promotions; you are popular enough and make great money and don't need to increase revenue year over year.

If you're looking for a professional local dealer for your equipment needs here is the place…read more Locally owned and operated since 1995.

Bad experience owner was rude. Just bc I am a women I felt she didn't care and maybe thought I…read morewasn't serious about buying a tractor for my husband I had my down payment with me but she lost my business due to rudeness and shun by her. I knew what I wanted and just wanted to buy one with a warranty even if it cost more for warranty. I left and purchase elsewhere.