They took care of their mistakes and honored doing the right thing…read more Good business of br

I was shopping around for backsplash tiles. This showroom carried lots of options. It really gives…read moreyou a nice amount of choices in shapes, sizes, textures, finishes, and colors. That was a wonderful thing to have when you are shopping for tile. They even order samples for you while in the store. That was a plus! The only issues were: One- had to go look and ask for assistance after looking around and waiting for some time. No other customers were in the store. Two- I called back later to ask a question and it appears other employees are not knowledgeable about the products in the showroom. Otherwise, not a bad experience. NOTE: You cannot buy from this location of you are not a contractor, business owner/installer, etc. You must contact one of the above who deals in the tile you want to purchase and buy from them. Prices may vary.

We got our quartz countertops and herringbone subway tile backsplash from Assured. I will start by…read moresaying that working with Amber was an absolute PLEASURE and she helped us with not only deciding on countertops but also with the entire LOOK of the kitchen. She recommended we paint the walls "agreeable gray" and gave us tips and advice on how all the colors would work together. Talk to Amber, she's a star. Now....... about installation. Countertops went fine. Then there was the backsplash. First they told us one day. Then two. Then it turned into 6 FULL DAYS. We never felt like a priority. Adam (the quality assurance guy) helped us get what we needed done, but before that we got the run around from everyone else. Unacceptable for the amount of money we were spending on this. We had to PULL info out of the people who were supposed to be communicating with us. Now that it's all said and done, I'm thrilled with how it turned out. Would I recommend assured to a friend? Honestly unsure. The end product is great but was the hellish process worth it? Not sure.

Hillary was amazing to work with on our new home. She did a great job of helping me choose things…read moreto stay within my budget. Hillary was very patient with me as I made very important decisions. She was very knowledgeable on their products from her experience. She was very personable and excited about my selections and the final outcome. Hillary was always flexible with her times to meet with me and very prepared with my plans and prior selections ready to go when I walked in the door. I never felt rushed or pressured when selecting things for the house. Hillary was prompt to get quotes to my builder. All of these things were very important to me as this building experience was all new to me. I never felt overwhelmed throughout the process because of Hilary. I highly recommend her!

Floor Trader of BR and Dakota were great. He perfectly…read morematched a piece of carpet that I brought to him. The entire process of purchasing my carpet and getting an installer was quick and easy. I can't say enough good things about my whole experience with Floor Trader of Baton Rouge.

Dakota the store manager is the absolutely best! Highly recommend this place for any renovations!…read moreThey do flooring, carpet, backsplash, tile, cabinets, and countertops AT AFFORDABLE PRICES!!

I wanted to replace carpet in my three bedrooms and wanted vinyl in my living room. They did a…read moregreat job! Great customer service, quick install, and good prices! It's family-owned and everyone's extremely nice!

My "contractor" referred my husband and I to this company for our laminate flooring and tile. The…read moreowners appeared to be very helpful when I went in to make my selections. My problem is that when we went in to place our order they showed me a padding for the laminate that they said was the best you could buy and that they were giving it to us at a discount. Before we placed our order I asked about their return policy. I explained to them that I had recently had a bad experience with Holmes Building Materials so before I spent the large sum of money necessary to purchase the flooring I wanted to be sure that I could return any extra. Both the owners, husband and wife, told me that I could return the flooring, not a problem. I took them at their word (huge mistake) and made the purchase. The first red flag came when the flooring was delivered by my "contractor" and the padding did not match the one they showed me in the store. When I brought this to their attention they insisted that the padding I received was just as good as the one they showed me in the store. However, I noted that the one I received was not nearly as thick as the one they said I would receive. (The wife took pains to show me how thick the padding was). They did not adjust my invoice to reflect the cost of the new lower quality padding and when I asked them about this they said that they were the same price. They already had my money so I felt that I was the victim of a bait and switch. The next problem came when we realized that our "contractor" purposely told us we needed more tile and flooring than was necessary in order to charge us more per square foot. We were left with about six extra boxes of both. I immediately called the store and asked about returning the extra boxes and they told me that I could not return them because they were special order. Everything in their store would be a special order. They do not have space for large a inventory. I told them that they did not say that when I asked about returns before making the purchase then they said that they only accept returns if the mistake in measuring was theirs. They lied to and cheated us. I will never do business with them again. I will only do business with stores that will accept returns like Home Depot, Lowes and Floor and Décor. Smaller stores like this will mislead and cheat in order to get your business.

Anthony with Simply Intricate Designs came highly recommended by a neighbor/friend of ours. I was…read moreable to view before and after photos on their website and felt confident he could do the job we needed. I contacted him on a Sunday, he said he would reach out on Monday and by noon I had heard from him and gave him all of my information. By sending photos and measurements he told me exactly what to get and where to get it, the process was simple and easy. Within 24 hours he was in our home ripping up old carpet and installing beautiful vinyl flooring. I work from home and I barely noticed he was there. He was on time, kind, professional and efficient. I feel that we paid a fair price for the service and we are more than satisfied with the results. We are absolutely in love with our new flooring and would recommend this company in a heartbeat to any of our friends and family. Thanks so much Anthony for a wonderful experience and for your friendly and professional demeanor, we truly appreciate it.

From the owner: At Simply Intricate Designs LLC we offer the highest end services and materials. Unlike any other…read moreflooring contractor we offer a 5 year warranty on our installations. Not sure about how to make your project one of a kind, try one of our designs. We’re licensed and insured. Local firefighter owned and operated. Give us a call at (225) 288-7019

Rushing's Flooring has a huge selection to choose your flooring material. Very reasonable pricing…read more They were very helpful in assisting me in picking out my flooring. Installation was completed in they time they estimated and the 2 installers were professional. friendly and very competent. Highly recommend Rushing's Flooring for any of your flooring needs.

From the owner: Our family has been serving the flooring needs of the area since 1939. We also do custom showers,…read morebacksplash and lots of custom flooring work for our customers.

The floors truly transformed the older home we purchased into what feels like a new build! Love how…read moreprofessional everyone was when we were in the store. It was so nice that they have many flooring options displayed in store, so you can see how it will look once installed. We've lived with them in the house for a couple weeks, and as promised our large breed dog has not been able to damage them.

From the owner: At New Orleans Flooring, we know the impact floors have on making your home a beautiful and…read morecomfortable place for your family. With so many flooring options available, we are here to help you find the best choice for your home and lifestyle. New Orleans Flooring provides an unparalleled flooring experience. Our knowledgeable associates will guide you through the selection and installation process. You can avoid the long waiting periods and expensive surprises with our wide-ranging variety of flooring options available at wholesale prices.

Sean did a great job tiling the bathroom, fixing a crack in the wall and installing laminate…read morefloors. His rates were great and He came to the house and gave me a free estimate before he started. His cell phone is 225-400-4506.

I purchased my carpet and drapes about 3 years ago from here. The carpet is in a high traffic part…read moreof the house and it still looks amazing. Their products are high quality, they have an impressive selection, and the installation process was quick and professional. I'm working with them again to upgrade the flooring in my rental property.

I would not recommend this business. I went in to get carpet for my closet. I told the salesperson…read morehow big the room was and he told me how much I needed. I had never bought carpet before and I accepted what he told me. He intentionally sold me almost 2 times the amount of carpet I needed. When my contractor called to question it, he had no excuse or explanation. He simply said I signed for it, so I was just stuck with it. They also charged me $100 for freight, and I had to pick it up at the store! Later I also noticed that they charged me tax on the freight! Buyer beware at Lacours! Shop someplace else.

Good at turning a wrench or screwdriver, but not qualified for basic electrical work. A total…read morelack of judgement and disregard for safety.

Ray was able to help us update a back splash, replace a range hood, and update posts.read more