I've shopped Potetz for years and they don't always have the item I need but its quick in and out…read moreshopping when they do. Often they ask if help is needed when entering and I've had help finding items in the past. Evidently, they must really dislike cutting vinyl to not sell any that is right there in stock, with employees available.? They have a sign posted near the machine that they don't cut vinyl after 4, which an employee stated he gets off at 4 as he pushed the button for me to see one of the styles. Not a problem since it was 3:40. I didn't linger or need a complicated order. Just one cut across and I take the whole piece. I turned to say how many feet and he had walked off to go talk to the cashiers. I went over and asked to get flooring cut and one of the ladies said, "We don't cut after 3pm, but I can get you a quote." With the time changed from 4 to 3, it was then past their cutting time so I couldn't buy it. There were no other customers in sight, a couple other employees including the guy who cuts it standing right there. Not that it isn't a task any could do. No one offered to help, and I am not sure why it was an inconvenience or why the end time changed by an hour. I didn't mean to inconvenience them buy going into the store to buy something, so I won't again.

Great people work there and are knowledgeable about what they are selling and always great service…read more Feels like a family store

I called up to the store & was greeted by Amanda who was not only incredible willing to help, but…read moreI'd bet she has more product knowledge about an-and-everything in that store. The REAL question is why this girl isn't running her own store. I run a service business & Amanda is what someone who cares about the company & customer looks like. We won't go anywhere, nor talk to anyone else for our needs.

McCoys is not worth the trouble. Go somewhere else and save yourself a lot of frustration. From…read moretheir stupid credit card rules to the I don't care attitude of Brian Oney. My contractor Roy drove 30 minutes to get there and they wouldn't take a credit card over the phone. I talked with Brian and he told me this is a nation wide policy. If it is McCoys is way behind the times and technology we all enjoy.

I do not like shopping. I love eating, but I really do not like shopping…read more I am frugal by nature, so anytime I come across deals, the desire to shop a little does manifest. I was playing around on Facebook and looking at home projects of the "do it yourself" nature. I was really trying to see how much money you save putting in sweat equity in a project versus just paying someone for their expertise. Lo and behold, the Facebook algorithm decided to send me an inexpensive tile company that was close to where I live. I figured it did not hurt to click on their suggestion and was surprised that I saw quality goods at a reasonable price point. I did need tile, so I decided to take the short car ride to the location. I will not bore you with the details, but know this: 1. The owner is really friendly. 2. The owner is not afraid to give suggestions. 3. The owner does not get offended if you do not see his vision as your own! 4. There are a lot of choices to decide from when you are here. 5. The owner is very responsive, EVEN AFTER he has your money! All in all, if you are looking for tile for your personal or commercial project, do yourself and your wallet a favor and stop here first. You may just find something you like and save some money in the process.

From the owner: Texas Tile Liquidators provides porcelain and ceramic tile, luxury vinyl plank, and stone polymer…read morecomposite flooring in Cleveland, TX, and surrounding areas.

They are always super kind, welcoming, helpful, stocked and have great membership deals!read more

I had some trouble when I first bought this Hamilton Beach coffee maker. We received the wrong…read moremaker that didn't fit some of our "must-haves" and It was a Proctor-Silex, not a top-rated CR coffee maker. Thank you, Tommy (store manager) for taking care of this quickly. He made sure we received the coffee pot we initially ordered, and called to apologize for the mix-up. Tommy went the extra mile to ensure we were satisfied customers. I thought they would, as I've never had anything but the very best luck with Ace Hdwr. I'm glad there is one in Cleveland TX. The Specialty Coffee Association of America (SCAA) recommends 55g of freshly ground coffee @200ºF per liter of filtered water (1000g). The water should take 2-8 minutes to go through the grounds and into the cup. If I want just one cup I measure out 8g coffee / 145g water. Heat your water to 200ºF and with the carafe removed, pour into fresh grounds and let it set for 2-6 minutes. At this point, I put the carafe back in and let the coffee start dripping into the carafe for perfect coffee again. This is the main reason this pot rates as high as it does with CR. It heats well and the sizes as shown on the pot being off a little bit isn't a problem that 5th-grade ratios won't solve simply and quickly.

DO NOT TRUST THIS COMPANY!!!…read more I am a military member who just bought a house in Houston after an assignment in South Korea. I signed a contract from GreenVista and accepted an invoice for $4917.85 to have countertops and backsplashes installed in my home. I paid an initial deposit of $3196.60 for materials. The same day I paid the deposit, Darwin messaged me that the cost would have to go up because he misunderstood that I wanted a full backsplash in the kitchen, not just a 6 inch backsplash. He sent me another quote this time for $7961.18. I told him that was well outside my initial budget of $5000. I told him I couldn't afford that. I immediately asked for my deposit back. He asked for my bank account and routing number which I told him wouldn't work. I gave him my Zelle information. He has been promising to pay me back for nearly a month and comes up with one excuse or another. Darwin refuses to answer my phone calls, his voicemail is full. Now I have to take him to small claims court to get my money back. Save yourself from this unprofessional company. Do not trust Darwin with your money! I can't believe he treats veterans this way. Absolutely deplorable. If you don't do the work, give people their money back. It is as simple as that.

So Darwin posted a reply to my review and it is essentially what he emailed me. Here is my…read moreresponse: I am sorry you disagree with my review, but I stand by the accuracy of my review of your business - I feel a responsibility to warn everyone of businesses I believe may take advantage of people who don't have much experience working with contractors. I included it here: "They wanted money up front which is a non-starter for most people. They did not provide a contract but wanted money up front. They said it was for materials but it was $900 more than the materials that I priced and if they don't have money for materials they must not be a viable company. When I offered to buy the materials myself, their salesman Darwin acted insulted and said they don't work with people like me. I would avoid these folks as they aren't reputable" While it did contain some opinions, I believe it was an accurate recounting of our interaction (when I offered to buy the materials, you doubted my estimate and said "I think we are not the company you need for this project."). I take that response to be one of someone who is insulted by my offer and did not want to work with us because we were too cautious. Also: my estimate from the email thread below was indeed $900 less than what the invoice was asking for, so I don't see where this is "incorrectly posted" either. When I sent you an email (in the thread below) offering to compromise with you, you did not respond. That was rude and disrespectful and from my point of view a refusal to work with me because I wouldn't pay you 60% up front (saying I doubted you). I was even prepared to offer you 33% up front, but I wanted a contract so I know what the terms of the contract are. By the way, your quote did not specify I had to pay 60% up front. If it had, I would have rejected it and we could have avoided this entire thing. You don't do contracts for jobs under a certain amount? That is fine; just don't ask for money up front. You do the job and I pay you when you are done. If I hire you and don't pay you for a job, then you can file a lien on my property and that affects my credit rating, insurance costs and I can't sell the property. If you take my money and don't do the job, I have no recourse but to pursue you in small claims court (and without a contract, I am at a distinct disadvantage). Please don't talk to me about credibility; you established your lack of credibility by asking for money up front to buy materials on such a small job and then went silent when I offered to buy the materials. The purpose for my review was not to punish this company for a bad interaction with Darwin; it was simply to let people know that you should NEVER PAY MONEY up front regardless of what the contractor says. IF they are reputable, they will have an account with a building supplies company. If this is a large job, get a contract so if you decide to pay up front, you have a contract you can sue the builder with if he doesn't perform. If you have to pay, don't pay more than one third and pay when the materials are delivered or buy them yourself. AS always, check on previous history and their references. Zero feedback from customers is a bad sign.