So far so good. Two meals consumed, General Tso chicken and beef bolognese. Both were very good and seem lower in sodium and fat than Factor meals which I'm currently subscribed to for past 4 months. Factor is good too, so I'll see if Metabolic continues to be good. May decide to switch for healthier choices. ....Update: Tonight had sliced turkey in mushroom gravy with cauliflower mash, and Parmesan coated chicken breast with steamed cauliflower and broccoli. Both dishes were quite good, simple but excellent quality. We were both satisfied with the serving sizes considering they were both under 400 calories. ... Next we both had grass fed beef meatballs and pasta with garlic and oil. Small serving of pasta but gluten free and tasty and the meatballs were delicious! read more

The food is just o.k. The customer service is horrible. You cannot reach anyone by phone. You have to schedule a call with them on their time. I skipped a week of food and was charged for 8 meals. They told me that they can see what they can do. Really? I didn't order it. Now fighting for a refund that they insist on not giving to me. Seriously I can keep going but this company has me so pissed I cant type anymore. BEWARE If you skip they say you didn't and charge away and send you shit you didn't order!!! I hope you change the way you treat customers because this is a HUGE turnoff. read more

an awful company with bad customer service. they were 48 hours late on delivering the weekly meals. the food was room temperature and inedible. I logged a complaint and they did nothing to remedy the situation. canned responses. run don't walk away from this poorly managed and un empathetic customer service...Oh and the food rarely looks like the marketing photos. read more

They do not give you much at all. I have to eat 2 of their meals or I will still be hungry. I have tried to cancel the subscription for over a month and they will not cancel. They keep billing me and sending the meals. I have called several times as well as emailed and they will not stop. I am going to have to cancel my credit card and get a new one. This is a scam! read more

Delivery is a mess. Customer service is a joke. Value of meal...horrible. small portions.

I wish I could give ZERO stars! My daughter interviewed for a job, was offered the position, completed all the onboarding paperwork and was given a start time and date. The day before they emailed stating that due to "operational changes" they no longer had the position. She had already quit her previous job! This is terribly disrespectful and highly unprofessional! A trite email on a Sunday, the day before a young adult is supposed to start at 7 am the next day, is unacceptable and inconsiderate. I had planned on getting a subscription but if this is how they do business I have no interest in supporting such a poorly run organization. read more

I got this service for a few weeks but the meals taste terrible. Also terrible customer service

Small portions, over cooked vegetables, limited choices, terrible customer service, and just not a good value for the money

Customer service is terrible. My first box was left in the middle of my drive way damaged and open, the food packaging was open. So I hit up customer service through email and was told to contact the carrier and set up a profile (I already had one). But no, the carrier is YOUR vendor. I pay you for a service, that service should be fulfilled. And not one mention of how they will make it right for the ruined food. Now its too late to cancel the second week? They payment hadn't even gone through yet. AND NOW I can't even delete my account? I want all my info removed form your company, not just a cancelled subscription. All in all a terrible first experience with a company. read more

First off, the food is pretty good, nothing hugely special -factor was just as good. The portions are much smaller and it costs much more. Secondly, their customer service leaves a lot to be desired. We were going away for a week and I skipped the week's meals. They ended up being delivered anyway, and sat on my front porch... They said, after looking at my account that I had not skipped, which I definitely had done. They ended up sending meals (that I would not have picked) and they just sat in the box on my porch because we weren't there. They charged me 150 something dollars for the privilege of wasting meals. They would not refund my money. They are not good at getting back to you when you email, and you can't talk to somebody on the telephone. I asked them to have someone call me and no one did. Definitely won't be using their service moving forward. We absolutely do not think that it's worth the amount of money they charge you. Eat clean is the service we went to, much more reasonable in cost, and the food is a little tastier with better portions read more

Metabolic Meals - This is the example of their turkey and vegetable meal. That's all that came in the meal. - Food Delivery Services Near Me

Do not sign up for a subscription! I though I was just trying them out and they keep billing me after I asked them not to.. It's very hard to cancel. I told them I have no room to store all these meals and they sent them anyway All they care about is taking your $$$ The meals are only two servings and u have to cook to get enough, plus not that great .. BEWARE BECAUSE THEY IGNORE U WHEN U CANCEL. read more

My meals have been delayed over a week. Now each is within 1-2 days of expiration. I have yet to hear from customer service. Their hours r ridiculous and I have sent three emails already and left messages. I have yet to get a refund or this issue resolved and have a second shipment of meals coming that hopefully will not also be delayed. Nikhil banerjee read more

I wanted love this company I never write reviews only to compliment but this is and was a bad experience. I ordered my first order some dishes were great other I threw out but that was on me. I didn't realize there was a time frame to order I missed it they charged me 127 and sent me food that I can't eat They picked for me. They don't answer the phone and while they email you customer service terrible. I was going to on demand instead of subscription which I canceled but unless they work with me no way. First time buyers beware. I am so disappointed read more

Had the first order and the food is ok. Despite me pausing and skipping the second week they billed me for 7 meals, you only have to order 6. I canceled as I don't trust them... it feels like I got scammed. read more

Superficially, their meals appear more appetizing than their competitors. In reality, however, they are for the most part, bland and not very tasty. The portions are relatively small and at same time pricey. Some meals are oddly low in fiber. I assumed I could stop my subscription by simply not ordering; however, this is not the case. They sent me their own selection of meals anyway. Their customer service is not very good. read more

I made a $66 order to try Metabolic meal company out. When I made the order, the delivery date was for Jan 19 (Monday), it didn't arrive until Wednesday late afternoon while I was at work. The next day, I have a $162 charge show up on my debit card from them. Unbeknownst to me, I unwittingly signed up for a wkly subscription and the deadline to order was 9am on Wednesday morning. This is before my first shipment arrived which means I have not even tasted the food yet and their email telling me I need to order before the deadline was in a spam folder so I didn't even realize any of this until I saw the unauthorized charge on my debit card. Of course, I immediately called (Thursday 130pm) and no one manning the phones. My only recourse was to email them. I have gotten NOWHERE with these people. They keep sending me canned text regarding membership and that their system will pick something similar for you if you don't order. I DONT THINK a $66 order is similar to a $162 order. I find it shady, sketchy and downright unethical how they have handled this situation. I'm disputing the charge with my bank. I've given them a suggestion to give new clients a week grace period so we can taste the food before ordering more and for the set up process to have a check box to utilize to hold off on second order until it's been tasted. I do not care how good the food might be with this shady crud going on read more

I've tried various food delivery options, from premade and frozen to cook-your-own. As a single eater in my household, this is the best option to balance my intake needs (GF), budget, and convenience. The only thing that I don't like, but I don't know how to fix or provide ideas for, is the unsustainable packaging. Yes, it says it's recyclable, but not in my area--according to my local ordnance. (Not MM's issue, but doesn't change my moral/ethical dilemma.) I've tried many meals here over the past 2yrs and luckily there have only been a small handful of maybe five that I've not been keen on--that said, still tasty and I ate them. Just not my favorite. Some of my favs include the blackened chicken with chickpea pasta, beef with butternut squash, bison burger with Swiss and zucchini spears. I've had nothing but fabulous service from MM as well. ***ZERO COMPLAINTS*** read more

We tried it and the food was not good. Vegetables are inedible. Have been trying to cancel for a month and they keep. Sending food. They do not answer emails or phone calls. DO NOT SUBSCRIBE! Food and service SUCK. Crooked operation! read more

Food not good, and they charge me for a reoccurring subscription which I did not order. Supposedly this fresh food but vegetables were mushy, and not fresh read more

If you're looking for a food service company, please find a better option. This is a horrible company. With horrible customer service unseasoned, poorly packaged food. One meal the potatoes we not cooked. I wanted to use them as a one time trial basis. And they signed me up for a ongoing membership. They preselect meals without even determinant. What your likes are or dislikes. I have fifteen meals sitting in my refrigerator of things.I don't even eat. I tried contacting them when I saw my card was charged and I got no response. What's getting a hold of someone. They said they cannot refund my money. Ask book to a supervisor Osama lbraheem He also informed me that I could not get a Refund, They do not have an app and their website. It's trash. And even though I tried contacting d then before my meals were delivered, they still will not give me a refund. Even before this incident, I was not going to rejoin disservice. Every other food service I've had to. This point was much better than them. And the fact that they want to stick me out of a $190. That I worked hard for show how Awful this company is. read more

Metabolic Meals - This is one of the better looking ones still awful - Food Delivery Services Near Me

The food is an edible and tons of packaging to dispose of good luck canceling your subscription. It took me three tries and I'm still getting charged each week. Worst service worst food horrible packaging. Do not recommend. read more

I found these meals to be subpar in all respects. Poor taste, poor presentation, poor ingredients, and poor packaging. Save your money! read more

I have had bad experiences with other meal prep companies, so I wanted to give metabolic meals a try. The food looked great online & the price was about the same as most competitors. So, I ordered 1 week's worth of food; lunch & dinner. The order consisted of 10 meals. I ordered. I paid & I waited. Not only did it take almost 3 weeks for my food to arrive, one of the meals had been smashed & I wasn't able to eat it. I sent an email asking about a replacement or maybe a single meal refund & got nothing. No response...nothing. After eating 2 of the meals, (steak & potatoes-spaghetti w/ meatballs), I realized the food doesn't taste good. The portions were nothing like the images they use online & much less appealing in real time. So, I cut my losses. I decided I would eat the food I ordered & be done. Well, metabolic meals had more surprises. After receiving my food late & damaged, the very next day I get $166.16 taken out of my account thanks to metabolic meals. I immediately call "customer service" & they tell me that since I didn't choose any meals from the following weeks menu, that they automatically choose for me. So, now I have $166.16 invested in food I didn't order & I have no idea what food I'm going to receive. (This amount was almost $50 more than the 1st order). As of yesterday, I canceled my "subscription" I never signed up for & have to wait until Monday to see if I can get my money refunded for food I didn't order. Good job metabolic meals. Your lack of communication & lack of information on your website just costed you a customer. I advise anyone looking to try their food to look elsewhere. The portions are small. The food is low quality & the customer service is worse than their product. Also, PLEASE READ THE FINE PRINT on the website. You ARE signing up for a subscription! It IS NOT a one time payment. They WILL take your money & send food you DID NOT order. read more

I was trying out different delivery services I just got my first meals and within a day of receiving I never got an opportunity to try and reorder if I like. Instead they just pick out 3 meals 3x of food I cannot eat. What a waste of $125. Zero communication nor time allowance, to choose new meals. read more

i ordered these meals 1 week ago to "try" spent 80.00. i didnt sign up for a membership as i have done Factor75, Meals by Mel, just seeing what i thought of these ones. THis company SIGNED me up and picked meals for this next week and chose double the amount fo meals. i have emailed and called and they told me i signed up and should have cancelled, mind you, these emals done ship for another week, and they wont cancel and picked my meals? i will never order from them again, have put a dispute on my credit card, and will make sure everyone knows they are crooks! i tried to do it the right way and reached out asking to cancel as i just tried my first meal since i just got the box 2 days ago, they are refusing and if they are that depserate to not care about their custromers they will lose me for life and i hope many others see this too and choose to go elsewhere. i have never worked with a company so disprectful, again the meals dont ship for another week, they took it apon themselves to order additonal meals and something i will never eat! run and go to Factor75, anywhere else, they are scam artists and i will make sure they dont ever get my business again/ read more

Metabolic Meals - this is how they respond after 3 calls, 2 emails and stating to cancel. again they absoltely can cancel but choosing to lose a customer? - Food Delivery Services Near Me

Decent meals, and GF since we need that, but sneaky subscription tactics, beware! We tried Metabolic for a few weeks, ordering the minimum of six meals each time we ordered. The meals were okay, some kind of small portions so left me hungry. Appreciate the lower salt, but otherwise the spicing is very mild and not very interesting. Not gourmet, as advertised. I did enjoy the meatballs. My wife also appreciated the diabetic low carb meals. Mainly, got burned by the fact that we missed one week's order deadline. The site does say if you miss the deadline they will send you meals they choose. I got distracted by holiday prep and missed a deadline by one day. They made out an order for *eight meals*, including some that were extra protein so more costly. When I called was told that the order had "already been processed" so could not be cancelled. She did give us credit for the two extra meals. What they DON'T tell you until you cancel is that you can go on-demand, and that if you forget or don't choose to place an order they just skip that week and don't charge. VERY poor business model, folks! You could be transparent and give us a choice up front to choose a "must respond each week" or be penalized, or an order on-demand as you offered when I cancelled. Your way of doing it is sneaky. I urge caution if you use this service and pay attention to what they are demanding of you! read more

Do not use this company!!!! They SCAM you. It is not clear you are signed up for a subscription service and they will charge you for more meals than the plan you selected if you fail to skip. Their customer service is not helpful at all and don't address why they charged you for 8 meals instead of the 6 your my choice plan includes. Their website is contradictory in saying there is no commitment, but clearly that is a lie. I reached out before anything has even been shipped and they are unwilling to give me a refund even though some of the meals they selected for me I cannot eat due to food allergies. Maybe if you would work with your customers and admit a mistake on attempting to overcharge by adding more meals that a "no-commitment" plan entails you wouldn't receive so many negative reviews. "Will I be locked into a subscription? No. All of our plans are commitment-free" -LIES read more

Signed up, selected and received my first batch of meals -- no issues so far. Next thing I heard from them is my pre-selected meals for the following delivery cycle. Never received any communication about when and how to select them. I reached out about it, saying I would have liked to be notified, and they just said, "It's a subscription, this is how it works". No accountability for a poor user experience. The food is decent but very over-priced, especially considering the meals are small along with a $20 delivery charge if you order less than 15 meals, bringing the per-meal cost to about $16-17, and about $25 per meal if you want more than 500 calories per meal. read more

I would give this a ZERO. Terrible Customer Service. If I could give it a zero I would. I have ordered home meals for some time - Factor, Clean Eatz, Tempo etc. and have been generally satisfied. I decided to try these as something different. Waste of money. 1.) They ship using fed ex and I am not sure if this happens with them or during shipping but the meals were MUSH by the time they arrived. Every meal is like a stew, mixed and mush. 2.) Reached out to customer service. Thought they could replace, refund or take them back. No options for that at all. You are just stuck with meals you can't eat. Customer service sends the same plated message - no returns, no refunds (basically we are sorry we sent you garbage but to bad) 3.) The reviews on their website are either paid reviews or sanitized - read the offsite reviews for the true info. Wish I had. 4.) If you are trying it CANCEL the subscribe immediately. There is an option, otherwise you will be charged for the next box before your first one even arrives, double disappointment. Run don't walk from this business. Save your hard earned money. read more

For those that have had billing issues, call your state Attorney General's office and file a consumer protection complaint. (Find the phone numbers at www.naag.org). read more

Horrible. Same experience as Kaci. I order 5 meals. They then billed for 8 meals at twice the price The next week. I called four days and they never responded. Supposedly they are subscription free but I don't trust them. Worst company I ever dealt with. And the food is neck regular. read more

I tried Metabolic Meals. The food was terrible. Bland and watery vegetables. The meat was tough. I had to chop up the beef and put sauce on it to make it edible. Definitely not worth the money. I cancelled my subscription. read more

Totally scam and rip off ! I signed up for "No Subscription." I made one order just to try it out. Then they kept sending more orders that I had not ordered. They kept billing my bank account. And when I talk with customer department, they ignore and they told me they will never return my money back. ! read more

Meals have been delayed via their overpriced and horrible shipping method. Their customer support is virtually non existent when it comes to talking to someone live on a phone. Email responses are vague and take forever. Who has time to micro manage a company all day long like this who fail to deliver what you paid for? Recommend finding another company and steering clear of Metabolic Meals. read more

Zero stars. I signed up for a "No Subscription" account. I placed one order just to try it out. Then I sent them an email canceling the order. The order came anyway and my bank account was billed. I figured OK, I already ordered it; I'll let it go this time. Then another order came, which I hadn't ordered. My bank account was charged again. I wrote them that I had a "No Subscription" account; and please pick up the box I hadn't ordered and refund the money. They kept the money and refused to pick up the box. I'm getting my bank to dispute the charges and block them. I've contacted Better Business Bureau. I'm looking at other options as well. Don't let this happen to you. read more

Believe the recent reviews, they are true. Even if you request meals to be shipped on demand and not autoship, they will still send you meals (of their choice), charge you and refuse to cancel. You have to go through the ordeal of charging back the charge through your bank and refusing any future shipments. This is a subscription service no matter what they say. read more

I am trying to stop deliveries. The site says to access my account, however I can't find it. When I contact them online, I am told to go to my account, which I haven't been able to find anywhere. So disgusted! read more

Like other reviews I've read, their upfrontness pertaining to their system is nothing but deceiving. Placed my first order and it took over 2 weeks to arrive. I didn't want to order anything else until I actually tried the food. I received several emails during the time I was waiting for my first order to arrive that simply stated, place your order for food delivery for week xx. I did actually skip one of those but then I thought by doing so, I actually had prolonged the delivery for my first order. I also read that if an order wasn't placed, it would automatically default to a skipped a week, you know, the No Commitment they boast about. Wrong! I noticed they had deducted $123 from my account. My first order was $58 for 6 meals if you can call them meals. I called the phone number provided and received a message that said, there is nobody available to help you.. not even an, all our representatives are busy. Sent 2 emails and finally received feedback that, No, I can't cancel whatever mystery meals we're picked for me, which given the lengthy time period it took for the first order to arrive, I found that ridiculous and I have no idea when my mystery meals are due to arrive. They rep wouldn't tell me that OR what meals to expect. Even when I did have a legitimate order placed, I couldn't obtain any information on their site of what I ordered and when it was due to arrive. I was able to cancel the subscription that I sure don't recall signing up for within their site. That, the rep could confirm. The meals are small, more like a side dish for one and meh as far as taste. Duped once again. I've used a few other food delivery services in the past that are far more transparent and actually have real live customer service reps you can speak with. Personally, my advice would be to pass on Metabolic Meals. I hope they go out of business read more

What a scam. I was charged over $160 for a delivery I didn't order. I skipped the delivery for this week and was still charged for future meals. I don't understand why they don't make it an option to cancel your subscription on the website. Or at least requiring your approval for an automatic order. There's so many other reviews here complaining about the same thing happening to them. Customer service won't even respond to my refund email after stating they would cancel my subscription but they still haven't. The portions are incredibly small and the meals mediocre. Now I know why the youtube reviews were scalding. read more

the meals were terrible, mini portions and they looked like they were made over a week ago I have tried for over a week to contact them to canx any further delivers but all i ever get is a recording . I just received a order that I did not make . I have had to contact my credit card company to refuse any payments. I have a un opend box of the meals I will have to dispose of since I have need for them and do not plan on using them I have yet to have them call back even after 9 cals to there service phone no and no response to my emails read more