Have recently changed to a different Laser Away location because of my experience at this location…read more Overall, the nurses and nurse practitioners who have done my laser services have been wonderful and I thank them! My experience was more so lacking and disappointing due to the customer service end of things. To start, on my 1st appointment was "tricked" into changing my package as a sale was going on. I was told that my legs would be FREE with the current promotion they were running. I was handed a tablet to sign but was not told or shown any price and didn't think at the time (which in hindsight I realize was naive) that I would be paying anything as I was told it would be FREE. When I called the center afterwards and Comenity - there was no way to undo this. So from the start, I was not happy but I still continued to attend the location afterwards - chalking it up to me being naive and not asking questions but the frustrations continued. Very often I would arrive to my appt and be told I would have to wait longer due to staff being out. I understand this happens but it was quite frequent and I would have preferred a call or prior notice. A lot of times I'd have other plans afterwards or work that would be affected. One time; I also wasn't even able to do all my services because my appointment time was delayed by so much. My last disappointment where I decided it was time to find a new location was back in February. As you know we've had a very harsh and brutal winter. This location opens at 10 and I had my appt at that time. I arrived 10 minutes early, which is standard for me and i believe the right thing to do. I arrived to the door the same time as a worker. She looked at me with a not so nice or approachable look and I said "Hi, I have a 10 appointment, am I too early?" And she said "yes!" And just let herself in- although there were two other works inside and a lobby/waiting area. I was definitely upset because it was freezing out and I could've been waiting inside. Initially I thought maybe this person was a manager or maybe needed time to get things in order before opening, but again, there were two other women sitting inside at the front desk. In addition, I come to find out she was one of the nurses - as she performed my services that day, which was so awkward. I was very upset after the interaction and thought it was very unprofessional and not a good example of customer service ESP considering the harsh cold and turning me away. But I am not a rude person and would never make a big ordeal, so I just took the mental note and as mentioned earlier this you could say was my final straw and I knew I needed to find another location. The main reason I am sharing my experience is so no one else gets conned into a "free" service and then be financially responsible to pay more. This is the most disheartening part of my entire experience. I understand that this not reflective as the entire company - as I had a great first appointment at another location.

This LaserAway location in Clifton has been one of the worst customer service experiences I've ever…read moredealt with. The worker I interacted with was extremely rude, and the overall attitude in this location is unprofessional from top to bottom. I've only been here twice, and both times the Brazilian treatment was done incorrectly. An entire area was missed, and instead of taking accountability, they tried to gaslight me by saying the technician "never does that area," which makes no sense. Anyone who has ever gotten a Brazilian laser knows they're supposed to move the lip back to ensure every spot is treated (something this location doesn't even bother to do). And the manager? No better. If you have an issue and ask her to call you back, or if she claims she will, don't hold your breath. She won't.call back, won't follow up, and clearly doesn't care. For this to be my first time getting lasered and to deal with such nasty, dismissive customer service is honestly shocking. If you're considering this location, run far away. I wouldn't blink in their direction again. There are plenty of places that actually value their customer; this is absolutely not one of them.

I hadn't done my lips in 3 years, so I was a little nervous -- but I'm absolutely obsessed with the…read moreresults! Juliana did them and she is truly amazing at what she does. She made me feel comfortable the entire time and gave me the most natural, beautiful shape. I loveeeee them! If you're thinking about getting your lips done, she's definitely the one to go to.

I requested minimal Botox in my forehead and around my eyes (which I have done for many years)…read more--not because of cost, but because I genuinely dislike the frozen look. Having natural expression, even with fine lines, is important to me, and I also know my own anatomy and that I tend to droop. I explained all of this thoroughly to the injector, but I (foolishly) allowed myself to be talked into triple the amount I usually receive from my plastic surgeon. The injector insisted that my previous treatment approach was "incorrect," comparing it to only partially treating the issue. It feels clear there is pressure to upsell, and now I'm paying the proverbial price. My brows & eyes are drooping, and my entire face looks weighed down - the complete opposite of a "lift" --everything has compressed, emphasizing every line. I look angry and sad at the same time, and all I can do is wait for it to dissipate. It has honestly depressed me, kept me awake at night, and with the holidays approaching, it's been highly stressful. I fully recognize these are first-world problems, and I'm fortunate to even be able to afford this kind of maintenance. My hope is simply that VIO Spa will avoid pressuring their staff to upsell and instead support them in honoring what the client actually wants.

Did my Botox here one week and it is the most natural Botox I've ever had. Loved it! Fast forward a…read moreweek later and I did a facial and dermaplaning and didn't recognize myself when I looked at myself in the mirror. Zeinna and Fatima are incredible. Highly recommend! Will be coming back over and over. Y

From the owner: We are a unique oasis of calm that focuses on offering a wide selection of treatments. Our center…read morewas formed from the idea that corrective and calming treatments need to be performed in a nurturing, warm, and inviting space in order to truly be effective. Our approach combine medical expertise with an authentic spa-care experience to make the best impact possible. We're in the business of improving quality of life which means that our customer-service policy is really a friend and relationship building policy. We believe we offer the perfect marriage that appeals to both men and women seeking goal-oriented procedures while enjoying the powerful benefits of relaxation and stress reduction. Nurture your body and soothe your mind with any of our treatments.

I've been a loyal client here for three years -- but after today's experience, I won't be coming…read moreback. Two weeks ago, I had my lips dissolved with my preferred specialist, Monica, and booked a refill appointment for October 4 at 12pm with Kelly (since Monica was out of office). I started my commute from NYC to the Verona location, but found it odd I never received a reminder -- so I called, only to learn that my appointment was never actually booked, despite scheduling it over the phone 2.5 weeks ago. They managed to squeeze me in later in the day with Megan. However, when I arrived just five minutes past their 10-minute grace period (after calling ahead to let them know I'd be slightly late), I was told I had missed my appointment and the most she could offer was a conversation -- not the actual service. I found this incredibly disappointing and frustrating, especially given the effort it takes to travel from NYC without a car, and the fact that I've been a loyal client for years. It's unfortunate to end things on this note, but I can no longer recommend Montclair Rejuvenation Center after today's experience.

I always have great experiences here. Great service at the Verona location. Would totally…read morerecommend.

Words cannot express how content I am with the results of my silhouette thread lift! I have been…read morearound the world and back again, trying different procedures/methods, seeking a trained professional to help me achieve my desired look. After losing over 50 pounds I noticed that my skin began to sag/droop and exercise alone wasn't cutting it and voila - I was fortunate enough to meet Nurse Christy who is highly skilled and talented at what she does! She has worked miracles on me and I have never been happier! For those who are simply looking to enhance their features with a subtle lift, minimal downtime and a cost effective solution, look no more and walk over to Nurse Christy's door (two convenient office locations either in NY or NJ)! She is the answer! Thank you so much Nurse Christy!!!!! I am elated thanks to you!!!!!!

Nurse Christy and nurse Emma are very passionate about the skin care services they provide. Christy…read morehas an incredible skill of an artist - combined with the knowledge and competence, she is capable of creating a well balanced and youthful look and can determine which areas need what after her thorough assessment. Her knowledge, attention to every detail and skills are well worth the price. It is not your primary care provider injecting you with Botox and fillers after taking a 2 hour class ( it is not a secret that this field is flooded with the providers who are barely competent, never mind knowledgeable). She is truly an expert in this field.

I went for an hydrafacial and I got charged 300$!!!! No medical grade products, didn't see any…read moreresults at all (it's been a week). My skin doesn't feel hydrated at all. She offer me a lash lift service so I was like, ok let's support small business maybe she's better at that. I got sick last night, went today for a COVID-19 test and of course cancel the appointment because I didn't want to get her sick. I called and left a message. She's still charging me 64$ because I'm sick? Is it easier to just go and get her sick? That's saving money instead of this. And she said she's not refunding the money.

Terrible place doesn't seem like equipment and tools are properly sanitized naglas is an…read moreesthetician with long nails how on earth ? But her nails are most likely not the reason why her services suck not to mention she has assistants doing her job and they're not even licensed estheticians !!

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

The interior space (inside the scientology church) is indeed very nice and relaxing, however the…read moremedical services are not. The condition I went for was not only not addressed, but I got a serious burn on my face by this doctor. Never again! Oh, and she has such an attitude - probably to make up for the lack of skills.

Dr. DeJuliis is the only person I trust to keep my skin looking refreshed and youthful. When I tell…read morepeople my age, people usually don't believe me. She and her whole staff are lovely and take the time to give me great service and answer all my questions. Highly recommend.

I have had numerous hydrafacials with Aesthetica and absolutely love them. I started the…read morehydrafacials for my wedding a year ago and was immediately hooked after seeing how amazing my skin looked for days/weeks after, so I kept going back to get that amazing glow post wedding and because the staff is incredible, personable and provide excellent customer service. One of my experiences was a bit off, but Aesthetica took action immediately and went above and beyond to correct it which shows that they truly care about their clients and the experiences they have at their office. Based on everything I have experienced with them I have no doubt that they the best of the best in the area for any of your facial needs. I highly Recommend them to everyone and cannot wait to go back for my Next appointment. Stop reading this review and book with them immediately, you won't regret it.

I've tried many med spas in NJ but haven't found one that felt just right, until now. Aesthetica…read moreMedSpa is clean, not intimidating, has great late hours for after work, and delivers amazing results! I have had a few laser sessions with them now and not only am I seeing the progress I hoped for, their pricing is very competitive, and their staff is ever so patient with my low pain threshold. I highly recommend Aesthetica and cannot wait to try their other services!