Talk about the easy button! I called and spoke with Jeff and took my "chipped window" to him for…read morerepair immediately. Within minutes he had apparatus on my windshield and I was out the door shortly after. Very nice guy to deal with and a beautiful job. Thank you!

I broke the side window on the weekend so it was tough to get things taken care of same day. First…read moreclass was the only company that answered the phone on that Saturday. He advised my car had no aftermarket glass available, but was able to get it ordered from the dealership and have it Tuesday. I dropped it off Tuesday afternoon and it was completed for me the next morning. He throughly cleaned the car (not a speck of glass anywhere). No scratches on the door panel, plastic, or exterior weatherstripping. It truly was a first class experience. Safelite online quote was about $200 more for the repair. I'm not sure what other local companies would have charged since I wasn't able to reach them, but I have zero regrets with my transaction and felt the price was reasonable. When it comes to service based transactions, I seek the best value/quality/service, not always the rock bottom price. This guy was good.

Well, it's not that I wanted to have my windshield replaced, but it was necessary and they did a…read moregood job.

Great bunch of guys, cut me some glass, going to do my bathroom wall. No doubt itll be perfect!read more

Great place to get a windshield repair. They were great service. Thank you we will definitely…read morerecommend this place.

Made an appointment for 7/2/2019 to have a windshield replaced on a 2019 Subaru Legacy. No…read moreinsurance involved - I was paying out of pocket. Approximately 3 hours later I received a call telling me that the windshield was replaced but they couldn't get the recalibration to complete. When I asked for details I was told that it is not unusual to have problems with Subarus and OEM windshields. The consolation prize was that they would replace with a Subaru windshield for the same price. The quoted price was not contingent on their ability to recalibrate an OEM windshield so there shouldn't have even been a question about the price. I was given another appointment for 7/9 to replace the windshield AGAIN. Three hours later I get a call that once again the recalibration failed. They recommend I take it to the dealer. Consolation prize: I won't be charged for the recalibration - the recalibration they couldn't complete. Car tied up for two days, my time wasted dropping it off and picking it up and bottom line is that the windshield was replaced and I need to spend even more time now taking it to the dealer. It appears that Subaru windshields can be problematic so I'm not sure why there isn't more respect for the customers and being up front about that in the beginning. If I was told that I would have gone directly to the dealer. Instead, I thought this would be faster and easier. Wrong. No compensation at all. Will never use this company again and I will also spread the word. 8/4/2026 update: Took my 2019 Subaru Legacy to the dealer as recommended. They called to say they couldn't get the recalibration to work - the camera isn't working. They suggested I call Safelite since the camera was working before I brought it to Safelite. Couldn't get directly through to the Dickson City location. Spoke with Denischia who put me on hold multiple times to speak with someone at the branch. First, she told me that whoever she spoke to at the branch told her the prescan performed showed that the camera wasn't working. I was NEVER told anything about the camera not working before the windshield was replaced. I was told and signed papers on both 7/2 and 7/9 acknowledging that the camera wasn't working until the recalibration was complete. Details of what I was told are in my original post. I asked for proof of the prescan not working and was eventually told the branch wasn't answering her latest attempt to contact them and she would send a request over that they send them me a record of the prescan results. I am confident I will never hear from them again since the camera WAS working when I initially brought it to Safelist on 7/2/2026. They are not being honest with me. Beware.

Safelight came to my work which was great! The chip repair lasted about 2 weeks now right above the…read more"repair" there is another crack and they want me to pay for a whole new windshield due to their mistake..then try to get me to buy there $60 wiper blades!! Do better Safelight!! This is unacceptable..the tech told me that there was a 1/1000 chance that it wouldn't work.. never told me that it would create another crack/problem that they won't warranty. So now I have to go to someone reliable get a new windshield and replace the tint. My mind is blown..I thought Safelight was a reputable company. I worked for diamond auto glass and we would have NEVER done something like this to a customer!!

A truck passed me on the highway and a rock flew and hit my windshield it put a chip in it…read more Safelite fixed it so fast. He was so kind and professional. Would definitely use and recommend them again!

Broke my sunroof and their answer is they didn't and wont help. Was stuck days with my sunroof open…read moreafter technician did this and left it. Please be careful, will never use again. Not worth the "Savings".

I had to go in for my glass replacement. They took my car promptly and did a nice job installing…read moreand calibrating.

Despite my multiple scheduling conflicts Rock worked with me to get it done. His estimate was…read more"right on the money," and he came exactly when he said he would. Despite some extra TLC my vehicle needed due to cancer Rock and his son Eric made it like new. They get my recommendation without hesitation. I will be endorsing their business quality and work ethic to family and friends.

From the owner: I've been doing Auto glass for over 30 years and take great pride in my work. I've worked with…read moreseveral national companies and have decided to go on my own since the "Big Companies" want quantity..... I want quality. I am a local glass shop and also have a lifetime warranty on my workmanship. I am moble only and come to you to perform my work, both repairs and replacements. I work with all insurance companies.

Excellent quick service! Adam was so professional and dedicated. I was unable to bring my care to…read morethe shop so they picked up my car at my home and dropped it off later that day. In addition, they were able to service my care the next day, while there was a significant backlog of a month with Safelite! I highly recommend Northeast Auto Glass. I will never go anywhere else.

Joshua who did a full detailing on my 2008 Hyundai Sante Fe. He did an AWESOME job. The car was…read morebeat inside and out. I have been taking my dog to work for 10+ years and there was hair everywhere. When he was done there is not a hair to be found. The 17 year old (230,000 miles) car now looks like it just came off the show room when I bought it in 2008. My headlights were so cloudy you could not see out of them, and I tried everything sold on the internet to clear them up to no avail. He made them as clear as daylight almost like he put brand new headlight lens's in. The exterior paint shines like brand new and the tire rims are completely cleaned and polished. I can't say enough about his work and would highly recommend this place.