They have taken care of my Jeep Wrangler a couple of times now. Making an appointment was quick as…read morewas the turnaround getting my vehicle. Prices were very reasonable. Staff was excellent.

Made my yelp account just to leave this review…read more On my way to my first day on the job back in November I smacked a deer. Some luck, huh? First garage we called did not do collision repair. The second one we tried was Route 6 Auto Body Inc and they said come on in we'll take a look. Great. They looked over the list of repairs and said it'll take about a month to order the parts since they will be coming from all over plus with the holidays. Okay fine. No problem. Waited the full month to hear back. Nothing. Called them. No updates. Waited. Called again. No updates. Waited. Called again. Was hung up on!! Waited. Called one last time. Still no updates. By this time it's almost February. Luckily my car was still drivable but come on. Then we start hearing stories from multiple other people complaining about the horrible service at this garage. So I called my insurance and they say this is ridiculous. And completely unprofessional. We have a couple places we'd like to recommend. The one we went with was Caliber Collision in Dickson City. They texted me every day with updates and it was done in less than 4 days!! We went today to pick it up and not only did they clean the outside, clean the interior, top off the gas tank, replaced the key fob battery, along with the necessary repairs and paint but they got it done in under four days?!?! Not to mention they arranged a rental for us from Enterprise and handled the return. If I could give 0 stars (or less) to Route 6 and more than 5 stars to Caliber Collision, I would!! Oh and btw, Route 6 Auto Body still hasn't called us back. Don't. Waste. Your. Time. They need to do better or close up shop.

Our experience with Dave at DMI. I brought my car in for an inspection and a horn repair. I was…read moretold I would need to drop my car off and leave it for a few days as the part would need to be ordered. I was called the very same day a few hours later that my car was all good and could be picked up. When I picked up my car and went to start it after paying almost 500.00 the brake light was flashing and the anti skid light is on and the button that controls the anti skid light will not work. I immediately went back inside and Dave says " oh those lights were on when you brought it in". He then asks " when ls the last time your brakes were done" ? Didnt he just inspect the car? So shouldnt Dave know the condition of my brakes? His claim that the lights were on is completely untrue. Then he starts telling some story of all these things he now thinks it could be. He tried telling me because I use my emergency brake from time to time that's the cause of the brake light now flashing. And other ridiculous reasons for the lights on. The lights were NEVER on. I took my car to another dealer and he said the clock spring installed is bad. And the wheel was not straight when the work was done causing the lights that are now on. I bring the car in to Dave again and he tells my husband he will be charging for his diagnostic time and the car could be with him into the next week. My husband then said we would not be paying so Dave refused to look at my car after he did work and caused these other issues. In the meantime I called a local dealer to see if the clock spring had indeed been ordered and they said no. They said they hadnt sold a clock spring since last year. Dave at DMI is now refusing to let me check the date on the receipt he supposedly obtained from the local dealer. The same dealer that is insisting they did NOT sell DMI that part to install in my car. Dave stated "it's against the law to have a dealer tell you if a part was purchased from a dealer by a mechanic to put in your car". That's not true at all. Dave at DMI does an extreme amount of double talking and if you bring your car there the amount of red flags this guy is raising is alarming. If you dont agree with him he will refuse service. He has this notion that he is superior to all dealers and mechanics around him. I know this because he states that "he's the best around" in conversation. Something is seriously very fishy about this whole place and the service. My advice, go somewhere else. Dave thinks very highly of himself and he's really just stroking his own ego. I gave 1 star because I had to. Definitely even 1 star is not warranted. . UPDATE: So after taking my car to the dealership today we found a receipt so yes a clock spring was ordered. However, I was told that 1. My inspection sticker was not correct and 2. that without a doubt the brake light and anti skid light were on strictly due to the work Dave did on my car. As we tried to explain to Dave but his ego got the better of him the lights on the dash clearly came on because when he put the clock spring in he DID NOT have the wheel straight. Dave tried to insinuate the lights were on when I brought the car in. Dave had the wheel pointed at a 360 degree angle which was tripping off all the lights. Clearly he lied. And yes Dave had my car again to see why the lights were on ( knowing all the while what the reason was) and wanted to charge us again looking for all these causes but his less than professional work. He kept coming up with all these lame excuses for the lights on. Dave acted all tough today until I called and had an officer show up to check my inspection sticker that she verified was not legal. So to wrap up Dave had to reimburse me $325.00 with an officer present. I am having the car checked out by the dealer as we DO NOT trust a proper inspection was performed at this point. Dave thinks he's a tough guy and is extremely rude but not so rude with law enforcement present. Do yourself a favor and go somewhere else. I had to give 1 star to write a review but ultimately it should be a negative one.

I ran around Scranton to other mechanic and none of them compare to DMI…read more Dave is an awesome mechanic and really took care of my car. and went out of his way to make sure other small things were taking care. for as long as I'm in the Scranton area. .. Dave will always be my go-to mechanic. I appreciate you Dave. thank you for being honest and affordable.

I wish I could give more then 5 stars! Friendliest, most knowledgeable mechanic I've ever had the…read morepleasure of dealing with. His pricing, and honesty, is the reason why anyone would want to come here. A++

Ian has been caring for my VW's for a few years now, and I have referred my son to him as well with…read morehis car, a classic Camry that has lots of life left! Ian is personable, kind and friendly, and always gets the job done at a fair rate. His shop is thorough, and takes the time to explain everything that was wrong and needed repair. I will only take my car to Ian, and now I expect the same from my son. It may take a few weeks for an appointment, but it's well worth the wait to have your car repaired properly. Also, nice to see that Ian is busy, and folks are catching on to the fact that Ian is the guy to see in the area for repairs!

I had them replace my calipers and front brake pads, also had them replace my subframe. I left it…read morewith them for a few days, then they called me and said they needed new pads for the front. I said fine what ever you just fix it. Then a day or two later when it's finally done. I went to pick it up and kept asking them if everything was good on it and if there were and problems with it and they kept saying NO. I asked that question like 3 times and then paid him and left. Half a mile down the road I hear this loud clanking noise come from under my car. I knew they did something to it. I took it back and asked if they test drove it after doing the work and they said NO. I said well you did something to it. I ended up leaving and took it to like 3 other people during the course of 1 month. They all said that the bolt on the bottom of my frame holding my subframe to my car was stripped or broke. I tried to get my money back off the owner but he wouldn't give me the money back! Stay away from these people they are not actual mechanics and they are not professionals. They basically don't exist on paper and there is like no way to go after them if something goes wrong!

I want to express my appreciation for all they did for me! They were very professional and…read morecommunication was great, always got back to me in a timely manner. Customer service is great. I highly recommend this business!! Owner is a great guy!

Owner is reliable. Sticks to his word. Tells it like it is and a no nonsense quality mechanic. He…read moreworks around your schedule and provides excellent services. Would continue to return for all my needs.

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

Look I'll admit it. Mark has pulled my bacon out of the fire for over 10 years at least. But today…read morehe outdid himself. I recently moved to Ohio and came back to visit my ailing sister and see my grandchild. I had an issue with a loose frontend panel and needed my headlight replaced if not repaired. Mark Kobierecki dropped the project he was working. Pulled my car into his garage and replaced the headlights. No easy task for him and his employee and reinforced the side panel. Took 15 minutes of his time. He didn't ask for a penny. Well he got 2000 of them anyway. What a prince of guy!!!!

Great service at fair price. Mark does great work and an all around good guy. Have brought in cars…read moreof all shapes an sizes and mishaps. All flawlessly repaired.

Great place to get my car spiffed up and a good location. I was very satisfied…read more Good price also.

best wash & best Service staff around! you can't beat the…read morelocation & the price!! My vehicle looks brand new everytime I leave there! Great place!!!