Called for a tow when my car broke down. Fast response time, professional and courteous service…read more Definitely competitive with other companies' prices.

From the owner: Northeast Investigative Agency has been serving our area with professional towing, roadside…read moreassistance and wrecker services for over 35 years. Our light-duty towing services include short/long distance towing, winch outs, jump starts and lock outs.

These people run an insurance scheme, be very careful. Customer Service is terrible and you would…read morebe wise to avoid this business at any cost. My niece got into an accident and Plummers was called by the police. Granted they had to winch the car out of a very small ditch, and they pulled the car across the street. We asked them to tow it to our Auto collision Garage and he ignorantly stated he didnt have time. We called up later in the day because we were going to have it towed by another company, they told us it was $900. I was like that's insane, they towed it 400ft. The lady on the phone stated: "how many people do i have to explain this to" because we were all shocked we didn't believe that we were hearing them. So me, my sister, my brother all called thinking the other person didnt hear them correctly. The lady on the phone said, whats the big deal the insurance will just come by and look at it and no questions asked. I said because we would prefer to try and just pay for it without insurance. She said there were all these extra fees because they were called by the police and that it was the company owner requiring these fees and she didn't want to hear it. So, she hung up on me. I called back and got the message and said "I guess I'll pay the $900 dollars". They wouldn't answer. I was sending a tow truck up to pick it up and they said there was money owed so I couldn't get the car, but they wouldn't return any of our calls. Then, they gave the insurance company the run around. I found out later this towing company runs up storage fees on the insurance companies so they want you to use your insurance so they can charge exorbitant fees. They are succubus people that are just the kind of company that is responsible for how messed up the world is. Taking advantage of people at the worst moment, then gaslighting them when they question why they are being robbed. Ill save you all kinds of grief, do not use this company.

Katie is amazing! I had a disaster of a week with a family emergency and a car that turned into a…read morebrick out in the middle of nowhere at the same time. Katie completely took care of the sorting out the entire car situation for me. The car transport was done perfectly and even faster than expected. My Mom keeps telling me how kind and polite Joey the driver was.

When i called i was told there were a few calls in front of me. But since i was safe in my house, i…read moredidn't mind the wait. The truck operator had me out of the hole in minutes & helped me move my trash cans too! it was freezing cold, dark & sleeting but they came! thanks!

Amazing experience . Reversed my nightmare . Car was stuck sideways going into a ditch filled with…read moresnow and ice and it was raining . Looked like it needed to be lifted out . John got there 20 minutes early and waited because my roadside assistance gave him the wrong phone number and he couldn't reach me . He could not have been more pleasant and reassuring . Got my car out safe and sound , which really didn't look possible . Definitely the guy to call . Car in perfect condition , not even a scratch .

Locked Keys in car. Quick Service, Guys were great not only unlocked the car but showed me how to…read moredo it correctly in case I do it again. Can't thank them enough.

I called them to tow my car from one mechanic to another. The first mechanic gave me the run-around…read moreand closed the shop minutes before they were expected to arrive. They were very nice about it and told me to call back if I needed them again. I called them again two days later and they still had my previous service order which was great. The the first mechanic yet again gave me the run-around and changed the address to where my car was and when I called Kelly's they were accommodating. I rode in the tow truck to the new mechanic and he was pleasant and respectful, and he informed me they also offer mechanic services! They charged $90+ $3.60 for cc charge for a total $93.60

I called for a tow. The driver Pauly, picked my car up from the dealership and brought it to my…read morehouse. He was so polite, respectful and accommodating. He picked my car up in half the time the app said. The woman answering the phones, she was not so pleasent, but the driver he was great.

Terrible. The tow truck driver lied and said he was a at our location and knocked and waited ten…read moreminutes. This was not true as we were waiting 6 hours for this company. All they did was lie and lie. Avoid them at all costs.

needed help last minute while driving to my destination, response via phone was very fast and they…read moreshowed up really fast

From the owner: Call us anytime we will be there. Reasonable prices Truck…read moreand trailer repair

My wife had an accident and they came and towed her vehicle about one mile. The bill was $250. I…read morethought it was steep at the time but paid and kept my mouth shut. However, just last night my daughter needed to be towed 10 miles and another towing company came from a greater distance. The bill was less than half of what G&G charged. Needless to say I feel taken advantage of. The BIG difference in price is what prompted me to write this review. They were WAY too expensive.

From the owner: Buying scrap metal and junk cars. Dumpster rental , residential and commercialread more