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    Kelly Towing

    5.0 (4 reviews)
    Open Open 24 hours

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    Knickerbocker Auto Transport

    Knickerbocker Auto Transport

    4.8
    (60 reviews)

    Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

    I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

    Elite Auto Transport

    Elite Auto Transport

    1.6
    (81 reviews)

    DO NOT use this company. They are a scam. I paid a deposit to pick up my car on a scheduled date to…read moretransport across country for a household move. They took my money the 350 dollar deposit and never showed up and would not return messages or phone calls. They also would not refund my deposit. I had to book anohter company days later and lost my deposit. They are a fraud and a scam

    What a TRASH company. DO NOT book with this company. Max is a trash rep. Message me the morning of…read more5/24 1 hour before pick up and said driver was in NV but had trailer issues. ( ok I get that. Understandable) he told me I'm 2 hrs if he still had the issue he would rebook me with someone else for pick up later that day 11:33am came by no update. I text asking for on. No response txt again 2:45pm update. Nothing . He txt 4:33pm he said unfortunately issues are still there but they are treating my situation with high priority. Gave him til 12am txt for update and no response. Txt him at 6.30 am 5/25 that I needed and update. And we are now 24 hours and 34 minutes pass the time of pick up with no update. I'm fully prepared to report to the news outlets and my bank for no service. Oddly enough he responded in 2 seconds saying he had 2 ppl booked waiting on time another 5 mins went by $700 went to 2500 to 1800 to 1500 extra. No thank u. It felt like a scam. Replying to my bank for no services and scam. I should have just waited the extra days for my mover to union house and go back for my car vs this company u want some who will stay In contact with u and has great customer service . 5 stars and worth every penny go to IG and search up German. Or message me and I'll give u his info. I wouldn't hire this company with a 10ft pole. I expo refund or I will release all text messages to the news outlets and publicly post all over social media.

    Sanway Auto Transport

    Sanway Auto Transport

    5.0
    (20 reviews)

    This was a great experience they picked up my dads car the day after I called - from Florida and…read morethey brought it up to me in New York within three days - they had also brought it down to Florida for me and everybody along the way was really nice, really great communication and everything went fabulously! I cannot recommend them enough! Price was good, car was cared for instructions were clear.

    *Mention Yelp for $50 off!…read more Very pleasant experience with this company. Alex was friendly and easy to communicate with. We coordinated a vehicle shipment from NJ to TX (with a flexible timeframe). It was really easy to get an immediate quote via their website and to subsequently schedule the pick-up. Additionally, their prices seemed really reasonable compared to other companies. They charged $1,290 ($290 down, $1000 upon delivery). I liked that their quote specified that it included taxes, tolls, fuel, insurance, and a price guarantee not to spring any additional charges. Just for comparison's sake, I priced two other companies in the NJ/NY area and was quoted $1,455 and $1,725. I also checked several national companies to compare prices. Their prices varied ($1,124; $1209; $1,513; $1,575). As you can see, the lowest quotes were slightly lower but not by much. I was honestly hesitant about using these national companies because they tend to have more negative reviews (although they probably also do more business). There are accusations of hidden fees, damages, bad customer service, etc. They also tend to be less personal (since they are headquartered in random locations). After considering price (and price guarantee), location, and reviews, we went with Sanway. They appeared to be an experienced and established company where you are still able to get personal service. Just a heads up, Sanway does subcontract third-party drivers/companies to deliver your car. The drivers do pick-up and drop-off the vehicles directly so you interact with them. Keep in mind that they have multiple deliveries to make so they are unable to give you an exact delivery day/time. They initially told us 2-6 days (average of 3). When the pick-up occurred, they told us it should arrive on Saturday/Sunday. The car arrived on Sunday evening and the driver (Robert, nice guy) called when he was about 25 minutes away. I was hoping that the driver would give me more of a heads up as he got closer to my area but it ended up working out since we were home at that time. You just have to stay close to home and plan accordingly. Highly recommended for your vehicle shipping needs.

    Kelly Towing - roadsideassist - Updated June 2026

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