Been a patient for over 5years, the front desk staff have always been so sweet and helpful when it…read morecomes to any questions you may have or even just scheduling your next appointment. I haven't always been seen by Richard Jumba but he is great at what he does and my favorite thing about him is that he LISTENS to me and my concerns if I have any. I have been under his care for I wanna say 2/3years and he is great!

On April 28, 2026, at 9:00 AM, my daughter had an appointment with Deedra Wells, which normally…read moretakes an hour. However, on this day, my daughter was with Deedra for over an hour. This should have been the first clue that Psychologist Wells was up to no good. I was sitting in my car when I received a text from Cal State San Bernardino because all enrollments are linked to my cell number. As a family, we decided my daughter would do best at Cal Poly Pomona because Dr. Valamanesh, her new primary care doctor, is located there. Additionally, two close lifelong family friends live in the same city. Psychologist Deedra Wells created a San Bernardino MyCoyote account and called the university to enroll my daughter. When Deedra came to my car, she "informed me" of what she had done and was rude in her delivery. A couple of days later, I spoke to the regional manager and stated that I did not authorize Deedra to log in, much less create a university account for my daughter. Based on the severity of this situation, I will be contacting my daughter's medical insurance, San Bernardino University, and the California Board of Psychology. It is neither her duty nor the duty of High Desert Psychological to create or log in to students' university portals. This should have never happened and should not be tolerated. Update: Today, May 11, 2026 my daughter went to San Bernardino University and she was told she is not eligible for none of Cal State San Bernardino scholarships from the university because the deadline has passed. Also, it will cost her $12,000 to live on campus. Deedra withheld all this information from my daughter. At Cal Poly Pomona nearly every cost is covered based on receiving several Cal Poly Pomona Scholarship. Also, Cal State Bernardino verified information is attached to my daughter's account. At no time, I gave High Dessert consent to my FASFA information (financial information and my personal information).

Dr. Rick Smith has a hard time understanding the plight of black people but spends a good portion…read moreof his time playing music inspired and influenced by back people, has a love for black trauma but not for black people. I had a person experience with him where i was the only one to show up during a mens group and just needed someone to vent to. During this conversation, i became sad about my place in life at the time and he asked if he could touch me and i said no but he did it anyway. That made me feel weird and then he went on to tell the entire class that i had came in distraught and suicidal with out any regard for how i might feel about it. There are others you can go to , he's not worth the trouble.

found a great therapist that I've been working with. This is the front end office he used until…read morerecently. I hadn't had many interactions with them, until the last few months when I contacted them multiple times because they stopped sending me reminder texts. For months, the day before reminders weren't arriving, and it actually caused me to miss appointments. I begged them to fix it. Nothing. Finally they escalate to tech support after like 5 months of this, and they find some weird thing wrong that still hadn't been fixed. Therapist says he's changing offices, and gave me options for moving forward. I wanted to stay with him, and he told me that I could expect some contact person changes and stuff in my email. Pretty straightforward. Then they (the old office) called me today, telling me that they're calling because of my appointment next week. They inform me that Landon is no longer with them (OK), and then.... tell me they will assign me a new therapist or I can pick one from their roster. Um WHAT. As if my therapist, who I have a longstanding conversation and rapport with now, is a spare tire to be changed out at need. I'm pretty stable at the moment, but that could really rock someone's boat if they weren't prepared for it and maybe not ready to hold their ground and advocate for themselves I will have no reason to field their calls again and I'm good with that.

The office took care of my paperwork work with care and efficiency. Jessica got my paperwork back…read moreto me in just a few days. Richard is very an understanding , relatable therapist . I am very pleased with this office. Thanks team

I wish I could leave 0 stars. I made an appointment, waited 2 weeks for it, and it was canceled as…read moreI walked into the office. They let me know the provider wasn't in the office that day and there was a mixup in their end. I was told I'd be rescheduled asap. It's been over a month and a half with no return phone calls, after I've left multiple messages. It's disappointing the unprofessionalism shown in a place that is supposed to support your mental health. Do not recommend.

Valerie Panowicz at ACT family counseling services in Rancho Cucamonga, CA, has been my therapist…read morefor the past year. She is knowledgeable and compassionate and treats my concerns with utmost professionalism and sensitivity. I highly recommend her services.

Anyone looking for a great therapist and counseling center, give this a try. The staff is so…read morehelpful,supportive and friendly. I can't speak for all the therapist, but the one I have is a gift for God. Valerie is the best! When we first started talking, my life was a mess. She brought be back from the brink of ending my life. Every avenue of my life was on the cliff's end. But she took time to go through each area, we talk through each stage and everything started to turn around. After 2 years we gone through rough times. Death of a loved one, depression, family disappointments communication issues, low self esteem and overall self worth. There isn't enough to say to express my feelings of how very important she is to my life and overall health and happiness. She is always there for me and her knowledge and the quality of care and resources she provides is life saving! Valerie you are a rare person with amazing ability to help me with my daily life struggles and I appreciate you more than you know.

What a gift alignment healing has been to me! From therapy to reiki they pretty much do it all. The…read moreprices are incredibly fair and they have new client deals! I've attended workshops that were incredibly informative and they've really helped me explore healthy and safe holistic ideas that I can use to help deal with my stress and anxiety on a daily basis. You can tell that the team here strives to help the world using holistic tactics with a highly educated background. And they're always so kind and welcoming! What more can you ask for? Do yourself a favor, check them out! From therapy, massage, meditation reiki to essential oils... try it all. I know I did, and I'm hooked help yourself feel better, you deserve it!

Had a scheduled 90 min. Massage which I was so looking forward to…read more Staff was extremely friendly, attentive and professional. Filled out paperwork for massage therapist and was pleasantly surprised he read and took great interest into my customized needs and areas of concern. I would highly recommend and made my next appt. on the way out.

I don't know where to start. I've been coming here for years, at least 8-10 years. This place is my…read moresecond home. I know over the years and through the pandemic things have changed. Thee OG staff I do miss. There's two Drs and 1 remaining assistant that I cannot recommend enough. Firstly, D.O Daniel W Lane literally saved my life. I've been his patient for many years prior to him working here at this location. I've had a lot going on in my life over the last decade and he's been with me every step of the way. He's so passionate about what he does and helping people. He genuinely and wholeheartedly cares about people in general but especially us (his patients). He's so dedicated and committed to helping me in my mental health journey as well as my entire health. He's very intelligent, knowledgeable not only in his field (psychiatry) but medicine, and general medical practice. He's well seasoned. Thorough. Understanding. He's amazing at listening. He makes it a priority to really know you, how you think, your life. He never makes decisions without consent or my opinion. It's really a team effort type of treatment. He always wants to make sure i feel comfortable and safe. There's very few people in this world that I trust and he's 1 of them. When I'm feeling really depressed, spiraling, if something major happens or need to give any updates or just need support he's always there. I can go on and on about how awesome he is, how he's beyond an amazing Dr, how he sets an example of how Drs should really be and how we as patients should be treated, how he holds himself accountable and sets high standards for himself. Dr. Lane can never ever be replaced. He is a rare type. I'm so blessed to be a patient of his. He himself is a blessing. I appreciate him and hope he knows how thankful I truly am. Now, Verenice Dr. Lanes right hand "man" woman. Not only are they the Best combo working together, they complement each other but they share the same qualities and values. She really cares about my ( our us patients) wellbeing but she really loves helping others. I've relied on her countless times more like all the time. I can call her, leave her a message, an email and she always responds, she always shows up no matter what. She follows through. I'm beyond confident in her. The amount of support, the emergency sessions she's booked for me, the phone calls where I've cried on the phone, the endless amount of kindness and compassion and empathy she's shown. She also gives so much of herself. I'm so lucky to have her in my corner. I appreciate her as well. I honestly can't give her and Dr. Lane enough credit. Not only do I recommend on her, on any website, but to everyone in need of help. If you are lucky enough to be treated by Dr. Lane you will never ever want another Dr and will always compare every specialist and staff to him and Verenice. And for the Grand finale Amy Herter :) has been my therapist, my go to, my sounding board, my unconditional daily support system. I see her multiple times per week for years. Dr. Lane actually referred me to her for CBT and I'm so thankful for that because I couldn't have made it through, I couldn't have progressed thus far, I couldn't be a better person without her. She's non-biased and genteelly tells it how it is when needed. She kindly encourages me in my daily life taking in consideration all my health problems, my chaotic family and life problems. She celebrates all my small and big wins and talks me through life's challenges and disappointments. She has and continues to just sit with me even in silence so I can breakdown, ramble just so that I don't feel alone and feel safe to be so vulnerable with her. I never feel judged by her. I trust her so much. I'm comfortable with her. No matter what time or day I know I can always call her or text if I need her support. She offers so much. She's so friendly, she's funny, totally down to earth, she's brilliant. She's experienced in so many categories and life itself. She's very loyal. Very honest. Amy embodies all the amazing qualities as one would want in a friend by really setting thee perfect example. She helps me to realize how important I am in life and how deserving I am. When I can't find my purpose Amy reminds me of all that I have. I couldn't survive without her. For anyone looking for or needs or wants to try therapy HANDS DOWN you need Amy.

I have been seeing Dr. Robert Gordon for about 7 years or so. He is very knowledgeable about…read moreanxiety and depression issues. He is also very understanding about people in general. This office also has several psychologists on board and a large staff. My medicine needs are always taken care of whether it be a 3 month pharmacy or local. I recommend Dr. Gordon.

Great Physical Therapy highly recommended it. The Physical Therapist are Great and the staff are…read morevery nice.

Excellent pt therapists everyone of them are great…read more Caring, Encouraging and so nice. Really has helped me w shoulder recovery from surgery.

I have been a patient for a few years now and feel even like a friend to my therapist Daniel…read moreSchimmel. He helped guide me out of the internal emotional and mental trauma I still had stuck inside. I've had therapist before who helped some but didn't quite know how to truly help and guide me through what I had endured. He is an amazing human being who has helped me through my trauma and let me see through his eyes what a wonderful and resilient human being I am. I am grateful for him. Thank you Act Family Counseling for having such compassionate, understanding, helpful therapist. You help people help themselves and I appreciate him and your office. Having endured trauma from childhood to adulthood is not an easy task to overcome. It takes time, patience, and someone who cares. Daniel doesn't judge, he listens, and he makes recommendations that feel like they are coming from the heart and from a place of goodness. We need more Daniel's in this world. Sincerely, A survivor who's getting better. Thank you. Be safe, be kind, and be grateful for the good things in life. Jennifer R.

I call him "Dan the Man." Daniel Schimmel has made a truly positive impact on my life. When I first…read moremet Daniel, I was in one of the lowest points of my life emotionally and mentally. He has not only listened to me but has also provided me with tools that I can use in my everyday life. He has encouraged and motivated me to face challenges that once felt impossible. Because of his compassion and encouragement, I've been able to begin my healing and growth journey. I am learning to see myself again, to reconnect with who I am, and to finally breathe. (And that's a HUGE deal.) I am so grateful for his guidance, support, and for always going above and beyond to truly help people who feel broken and helpless.