This place is so cool and not cool at the same time…read more.. Here's the bad stuff... 1. Super construction going on and the parking lots are a mess, you don't know to go right or left and I got lost finding entrances even after 3 days.really dirty too. 2. The dirt doesn't stop there. Our first room we were given was so smokey I mean burning eyes smokey. There was a box fan sitting outside the room so I think they tried to air it out but it was like someone burned a cigar in there and just closed the door. 3. After going thru a room swap we were given another room. Fine but there was a dirty rag left in the bathroom counter with hairs all over it. Not a huge deal but still, come on right? 4. The late check out. Went to the front desk night before to make sure late check out was ok since we were at an event that morning. No problem they said you got until 4 with an additional fee. Great right? Nope since our room was a room that was attached to a suite they needed us out before that. Just come on again! 5. The service is just rude everywhere. I mean everyone you encounter! The Rim restaurant guy host in a suit..., I'm convinced was high as a kite. Don't believe me, go there and talk to him, holy! The security desk, rude and unhelpful. Anyone you call on the phone from the room, rude. I'm not expecting Disney customer service, but come on man! Someone teach these guys some customer service skills. So the good.... The resort is really cool. Bowling video games, nice casino, everything to spend a fun weekend. We may even come back just to do the pool and stuff to do there. To wrap it up... Lower your expectations. Your not going to get the cleanest room. Most certainly you will be treated rudely. It's a place that could be so epic but falls short due to just taking short cuts in the customer service, organization and just plain care about your whole experience factor. P.S. you will receive at least 5 text messages telling you about how great their spa is.

Playing Dragon Link the other day here and got a fire orb hold n spin bonus, it was $8?!?! Never…read moreknew a fire orb hold n spin bonus could be so low, must be a record. Then doing $1.25 bets on 5c denom got a fire orb hold n spin bonus and only got $17, Thats unusually low for that bet and possibly another record low, thats what you should be getting doing $0.25 or penny bets. They need to re program or re tune the machines or something. Rigged

Home For the Holidays at the Reno Ace's Ballpark is an incredible experience!…read more From the time you arrive, there are vendors outside the park and a hot chocolate station. The Christmas trees and decor are stunning! Christmas music is playing. Santa, Mrs. Claus, the Grinch. Archie and Tahoe are giving photo ops throughout and they are truly amazing! There are special Christmas drinks, the Tipsy Reindeer was my favorite! We tried the Mac and Cheese and it was very good. They also had a variety of other foods available at different locations in the park, including "Squirrel Bites" and a turkey leg, reminiscent of Disneyland, which we did not try. The view from the seating area is incredible, but once you are down on the field, and walking through the light display, it's magical! There is a sleigh for photos and the tallest lighted tree I've ever seen! And, every 45 minutes there is a light and music display with the tree that is incredible. This is a super family-friendly event, but it also caters to people of any age. We loved this event, and look forward to attending again next year!

My family and I were invited to my sister's work family night at the Aces. We were set up at the…read moreBill Pierce Courtesy Honda Bull Pen with catering. I loved our seats and having a table to be able to set our plates and drinks on. Most of our section was shaded from direct sunlight, so we were able to comfortably watch the game while enjoying a bite. The food was great and a huge shout out to the staff working hard to take care of us and the park. We enjoyed the game and my kids were happy they could roam freely within our section. Not the usual stadium seat and I was not complaining. It had been years since my family and I have been here, but we were happy to see the upgrades made around the park. It has come a long ways since it first opened. I realized today that we need to come more often now that my youngest can actually sit through a game. I'm glad to have the Aces stadium here and to see how our little town has grown. We had a blast! Go Aces!

great place to see a movie ! Friendly helpful people who work there . nice clean restrooms and…read moretheatre

This is a very nice movie theater. I came with friends to see Project Hail Mary and I'm glad I…read morespent the extra few dollars to see it in IMAX. There are quite a few options at concessions, and even though the line may be long, it moves fast because there are quite a number of people working the counter. Yeah, popcorn and a drink cost a few bucks. But, it was worth it. The theater seats are comfortable and each armless has a cupholder large enough for the mega sodas they serve. I was pleased with the viewing experience of the movie. The sound was quite good as well. I came back a few days later to see the movie again, it was that good! The second visit was just as good as the first.

Being totally honest this arcade itself is pretty average, but I am bumping the stars up because of…read morethe customer service experience we had while hosting a small birthday party here. As far as the games go, they're all working but the place just feels tired a bit old and rundown. They don't offer a system where they're unlimited play cards include ticket games, but do not reward tickets so the selection of games available to the kids at the party was fairly limited as a result which bothered me, but of course didn't bother the kids who were just happy to continue swiping and playing. That said they do offer some games here that are not typically included in other arcades in town like the Minecraft game which spits out super cool cards and certainly captivated the kids for quite some time. The party room was large but parsley appointed in terms of decorations and really didn't offer much in terms of seeming or decor. There's truly a DIY situation and thankfully, we came with a couple of decorations to put up to make it feel more festive. One of the pizzas included in the party arrived squished in one corner and the supervisor was quick with the solution. Unfortunately, they couldn't remake the pizza which I'm not really sure why, but instead he offered additional cards that the kids could use to play the Midway games downstairs, which ended up being a huge hit. The birthday party deal is a great value to be honest. Works out to around 25 bucks a kid minimum of 10 and it includes pizza and unlimited soda plus a two hour arcade card and $15 to use on the midway or the games with redemption prizes. We ended up adding a $100 card to our party so that we could have the kids play some additional Midway games and that really did extend the fun quite a bit. Midway games are about to six dollars per play, so it does actually go a little ways. If you're staying at Circus Circus, the XP arcade is a fun stop over but if you're from the area, I personally wouldn't say this is the one to come to. That said if you wanna play the midway, you really can't do that anywhere else and it is super fun, especially rewarding when you win a prize. We'll certainly recommend this birthday party option to friends.

We went on Thursday, but unfortunately, we went too early because the midway doesn't open till 3…read morePM. We ended up playing of the arcade. The offer card specials and we opted for the $60 one to give us an additional $15 as a bonus. The game area was clean and well lit up. They have video games on the top floor and some more ticket games on the bottom floor. I feel like we lost some credits on the machines because we would swipe and it wouldn't work, but I noticed that my money was going down. There wasn't an attendant to help. We spent like an hour there using up the card. The kids racked up about 1,000 tickets on their card. They use a self serve prize machine to redeem your tickets, which is pretty cool. Overall, we had a great time.

Very pleased with our most recent concert and casino experience at Silver Legacy. When my son in a…read morewheelchair and I have a good experience with ticket purchase and access, couple that with a fortunate gambling experience, then we have a recipe for success. Older casino, but clean. Friendly, helpful staff

Nice hotel. Stayed here few times. This trip had a horrible view. Just the parking lot. Little view…read moreof the mountains. The sink had low pressure and the shower was full of pressure. Always my go to hotel in Reno Nevada

Dance show was precisely sick with a bunch of gay dudes and…read moresultry lesbians. Electronic dance pop hip hop music was live and they were performing ultra provacative. Totally worth watching and definitely visiting again eventually!

I made a reservation at El Dorado in Reno back in June 2025 for a three-night stay…read more(Tuesday-Thursday, checking out Friday) in April 2026. After nearly 10 months of planning, I expected the basics to be handled correctly. When we checked in, we were given a double room instead of the King room we reserved. I went back to the front desk and was told that because they were oversold for Thursday night, there was no way to move us into a King room at all during our stay. That explanation didn't make much sense--they confirmed they had King rooms available Tuesday and Wednesday, but because of the Thursday overbooking, they couldn't honor the reservation for any of the nights. So even though I booked months in advance and had already arrived, I was effectively bumped in favor of guests who hadn't even checked in yet. To make matters worse, only 2 out of 5 elevators were working the entire stay, which led to long waits (up to 20 minutes to get down in the morning) and added frustration. After the fact, I looked through other reviews and saw that this seems to be an ongoing issue, not a one-off situation. Between the reservation not being honored and the operational problems, it was a pretty disappointing experience overall. Skip this place.

Monster jam sucked in Reno 2019 they only had like six trucks and four broke down. Fbomb to them…read more I'll just take my son to Reno pick and pull next time.

I am ABSOLUTELY FURIOUS at the way Monster Jam and Ticketmaster have come together with the ticket…read moresales. In the past they would offer a coupon so we would pay $50.00 for my husband and I to take our grandson to this event. They have now increased the price and there are no discounted rates for kids. In addition, we are a party of 3 and were told it is mandatory to purchase these tickets in increments of 4. How does that work? I am forced to purchase 4 tickets for 3 people!!! If I were a single mom with a child I would be forced to purchase 4 tickets or if I was a family of 5 I would be forced to purchase 8 tickets??? I even called and was given the same information as I tried to purchase only the 3 needed. We have been taking our grandson to this event for 10 years and sadly this is the last. Since he was already told we would be going, I was forced to pay $142.00 for 4 tickets EVEN THOUGH I ONLY NEEDED THREE. In addition, they do not allow me to print for free. Be prepared, you will need to pay to have them mailed or go to the ticket office to get them. That's some great customer service I have to say... NOT! I feel that is completely unacceptable. Because of this increase there will be no souvenirs purchased because I refuse to support this event any further. I understand inflation BUT I can't except the increments of 4 BS! Monster Jam, your just not all that!

I can't speak to the rooms on the lower price range, but what I got, was absolutely amazing…read more I was here on Cinco de Mayo, but because it was a Tuesday, the rates were very reasonable. I have "status", so I was offered an upgrade to a spa suite, for a very reasonable price. The price range, of course depends on what day of the week it is, as well if there are any events going on, but even at full price, that spa suite is well worth the splurge. I was checked in by Claudia, and she was very friendly and helpful. My room was in the tower that is connected to the main casino. I was on the fifth floor. The view during the daytime wasn't much, but at night time and sunrise, it was very pretty. I walked into the room, and I couldn't believe it! I had actually gotten a two room suite it was a beautiful suite. The living room had 2 very comfortable couches. One of them had a hide-a- bed in it, or you could just sleep across the couch. it had a mini bar that had a Keurig on it, there were two TVs, with a good picture and lots of channels, as well as the movies for rent, one in the living room and one in the bedroom, and there were also two bathrooms. The bathroom attached to the living room does not have a tub or shower. There was also a huge closet. There was a fridge, but no microwave. The bed was a bit firm for my personal taste, but I still got an OK nights sleep. I do realize that everybody's taste is different. I had to laugh when I saw the Jacuzzi tub. It was heart shaped. That tells me that this "spa suite" doubles as the honeymoon/romantic getaway suite. The Jacuzzi tub was amazing! It filled up quick, and it was so absolutely relaxing. My body was just melting away. I sat in that thing for almost a half hour, and when I got out, I went to sleep very quick. My only regret, is that I didn't have a special someone to share it with. (for those of you who have met me, I apologize for putting that image into your brain. Please, I beg of you, let it go... LET IT GO...... :) Circus Circus is a nice property, like the El Dorado and Silver Legacy, it is a Caesars property. The casino is nice, they have a midway with lots of fun games for the kids, and also live circus acts. There is plenty to do. You can walk between all three properties without ever going outside, and there is plenty of gaming, bars with different themes, and lots of restaurants throughout all three properties ...The food court is just OK. I didn't care for the habit burger place, but I thought that the pizza place was amazing. (see separate reviews.) Just a great stay. Thanks!

After our stay, my overall opinion on the casino really didn't change…read more As far as actually navigating the casino, it didn't improve from my initial experience. The elevators are still tucked away and very hidden and every single pair of escalators we found had one side broken so you had to just wander around until you found an elevator or a working escalator. There were also random 1 way escalators scattered about which was off The actual elevators in the main lobby were a nightmare. No matter if there were a lot of people or nobody, they would take forever to come down (and I believe one was broken). There was a time in particular there were 20-30 people all waiting around for the elevator. I asked an employee where the stairs were (since I was on the second floor). It took two employees to even figure out if there were stairs, and then I had to wait around for security (who never came) in order to go up them. The room, while decently clean and modern, was missing hand soap, and the AC rattled extremely loud when the compressor would turn on. I finally figured out I could jam a pillow in between the bed and AC to keep it quiet. Throughout the stay, the front desk people were very unhelpful, either not knowing anything, or just saying "yeah I can't help, go ask the bell hop". The only saving grace was the midway, which while expensive, was a nice little break for people like us with little kids.

Great venue. Weather cooperated. Our 203 section had actual seats, which was nice in between bands…read more Entry was fast and bartenders and staff were friendly. Looking around the venue no seat was a bad seat. Plenty of bars available and a couple spots for memorabilia. Parking was easy as paid covered garage parking was available which we took advantage of. ($20)

Seating and venue issues. Sat in section 107 (floor) and with everyone standing couldn't see a…read morething. No one would sit down the entire time. Stage should be higher. Stage Black curtain was only up halfway and cutoff images. Too many people in a small venue where liquor lines and portable bathrooms intersected.

I love the Reno Phil! Such amazing talent and such awesome…read moreperformances! I may have seen one or two live shows, pre-pandemic, but since the Pandemic, I've mostly purchased livestream tickets. I love watching the shows in the comfort of my living room. I know the artists prefer live guests in the audience, but for me, not living in Reno, the convenience of being able to buy a livestream ticket is awesome. And I feel less guilty, since this afternoon's live show was almost sold out. So the livestream tickets sales are icing on the cake. And they provide the opportunity, for people living in rural Nevada, to see these amazing performances without having to travel. I wish the livestream ticket option would spread. But for now, I'm happy to support and watch the Reno Phil.

When you think of arts and culture in Reno, think McKinley Arts and Culture Center and the Reno…read morePhilharmonic Association office in the same building. This Ferris designed building was built between 1909 and 1912 along with three others. All were schools. This is the only one remaining. It is decorated with many Reno Art pictures and posters. The people there are all very helpful. The ambiance is colorful and welcoming.