This business is fantastic!…read more I was having water backup in my basement through the floor drain. This was also during the rainy time which ended up creating a huge mess in my basement. Higgins Sewer & Drain Cleaning was the ONLY company that was will to come in an look at the issue and fix the problem. The big guys either didn't want to mess with the problem or immediately pointed the finger at the wastewater company and said that I'd probably have to dig up my sewer line since my property was older. The technician came out and cleaned out 4 large bunches of tree roots and the water immediately started draining. They came back a couple of days later to camera my sewer stack and sewer line and delivered great news that I had no other issues. I was also extremely pleased with the reasonable price they charged for their services. I will definitely use this business again when needed and for preventive measures.

Excellent service. Came and checked my drains. Alex was great. Put in a new main water shut off…read morevalve and outdoor faucet. Kind and efficient service!

We had a good experience with Pierpoint, and most importantly, they were the most trustworthy…read morefeeling company we could get to help. If you want to skip the details, I'll say I up front recommend them and you should reach out if you need them. Our water line broke as we're in the process of selling a house -- great timing, right?! Aside from the bad timing, the fact of the matter was we needed someone out as soon as possible, but we wanted it done right. I had a few companies that were referred to us, and honestly I got some bad vibes... super low bids, lack of confidence in their ability to get it fixed, etc. Austin from Pierpoint was sort of my last hope as we needed to commit to somebody, and I appreciated their calm demeanor, fair quote, and ability to get it done. Another plumber I had out was too busy to do it, but I mentioned Pierpoint and he said, "Oh yeah, they're a good one to go with." I was able to communicate with them on project updates as we had to stay at the in-laws for a week and a half. They got all the proper permits, made sure the new meter went in the right spot and had it inspected with the city... all in all, I was confident they would do it the right way and they did. They ran into some obstacles which drove the bid up higher, which stinks, but I understand because there's no way of knowing what they might find when they dig, i.e. gigantic old stones in the driveway. I do feel like the crew's overall cleanup could've been better as our basement walls were covered in caked-on mud, as is the floor, and the driveway and neighbors house needed some more attention. However, I round up on my rating because they were there in a big way when an additional water line broke late at night on a weekend, basically a portion of the old city water line. The city water would've gone directly into my house, i.e. flooded the hell out of it in no time. Austin and someone on his crew had a generator ready to bilge water out of the trench, keeping my basement dry while they waited for the city to fix their issue. If you've ever waited on the city of KCMO, even on the phone, you know what a task that is... and this was on a weekend at night! I really appreciate them being there for that and handling it. All in all, I felt seriously at peace after meeting with them compared to the five other groups I had out to bid on it, and they backed that up. Glad to be done with it!

never showed up when needed, spent about 35 minutes on site each time then left, very bad attitude…read moreand amateurish called our engineer an "f'in drunk"

I had a fantastic experience with this father and son team. They arrived right on time, quickly…read morediagnosed a leaking pipe under the sink, cleared years of muck from the plumbing in my 100+ year old house and installed a new garbage disposal. You can really tell they take pride in their family business. They were respectful of my home, cleaned up completely when finished, and got everything working perfectly! Highly recommend them to anyone needing reliable plumbing.

Our local family have all used Bob's Root'r for the last few years. They have cleared drains in the…read morekitchens and basements, installed a garbage disposal, replaced water lines for a new refrigerator, and more. They always arrive on time (or early), do what they say they will do, and clean up any mess. We are very satisfied with them!

After moving into our new home in July 2022 we noticed lower than expected water pressure. Jesse…read moreand his team quickly diagnosed a faulty water pressure regulator, replaced it and charged us a fair fee. We would hire Epic Plumbing again.

Never, under any circumstance, should you use Epic Plumbing. They booked a 2-day job that required…read moreshutting off the sewer to my house on a Friday and Monday, leaving me without sewage over an entire weekend with zero notice. I found out about that fact Friday morning when they came out to start the service. Why in the world they would book a 2-day job like that on a Friday/Monday is beyond me. And once the job was done a pipe starting leaking that did not leak prior to them coming out to do work on the sewer. They price gouge and clearly do not care about the customers, only their bottom line. In a city over saturated with plumbing companies, you would think customer service might be a bit higher on their priority list. Use someone else, anyone else, other than Epic Plumbing.

Alas, the polar-geddon arrived, and I thought I was surely sunk, with frozen pipes here, and a…read morehusband in a land far, far away (okay 2 hours, but might as well been Hoth...wait, maybe THIS was Hoth?? BRRRR! Anyway....) I quickly turned to Yelp, and after seeing a few 5 star reviews, including 2 by people I know (that's why Yelp works, y'all!) and trust, I gave him a call late yesterday afternoon. He was awesome and also tried to help me resolve the issue on my own. I gave it a try, and before I could cry this morning at my complete and utter fail, he called bright and early to see if I needed him to come over! :) ROCK ON! He was here right on time, took his boots off (no booties, just socks!) to keep our floors clean, super friendly and had my stubborn frozen pipes thawed and the problem identified and solved in under an hour! As if that wasn't awesome enough....COME ON DOWN! The PRICE was RIGHT! (yeah, that's right, it's Bob Barker time). Bob Fickel is just plain awesome, and his assistant Blake was pretty nice too. Bob's my favorite plumber, even over James Denton (don't ask, or else I'll tell you). (Not to mention, it turns out that I know his niece in a galaxy far far away (western Kansas) but I didn't realize that until he was on his way out. Small town for the WIN!!) Yeah, I did just reference Star Wars and a game show in the same review. You're welcome. PS: This is the perfect review for my 300th review on Yelpdom!! PPS: The one-star review? Take it with one grain of salt.

Bob is my hero. Seriously, he reminds me of my dad. He's probably the most honest, reasonable…read moreplumber/handyman/service provider I've ever worked with. I'm assuming part of the reason he can offer such affordable rates is because he's a little old school - no website, he doesn't "do email" or take credit cards. But you can call him on a Sunday, and if he's available, he'll come right out. No after hours or emergency fees like most companies charge. My house in Roeland Park has renters, so before I found Bob - thanks to Yelp!! - it was a challenge fixing any plumbing issues from Denver. Other plumbing companies charged me $125 just to "look at the problem". It was ridiculous. Bob will only do the work that's necessary and even throws in great advice or tools to help you maintain your house. (I have tree roots that get in the pipes, so Bob just gave my renters some liquid to pour down the drain every quarter and kill the tree roots). I can't say enough good things about Bob. His business can't handle major plumbing issues, but if he can't fix the problem, he will refer you to someone who will fix the problem - for 1/2 the price (or less) of every other KC company I've contacted. He is fantastic!! If you need a plumber, save yourself some time and money, and call Bob.

Richard is an awesome plumber. We have used him over the years and he's prompt, calls in to assess,…read moreand delivers a quality product at reasonable price! Hard to find honest plumbers these days. Richard is a keeper.

Richard fixed an issue we had really quickly. He was thorough with his explanation and wanted to…read moreshare his knowledge. He even fixed another issue we had with a different toilet for free. Highly recommend

I want to give a shout-out to All-N-One Plumbing! We recently discovered that part of our main…read moresewer line had collapsed. I went through the effort of getting several bids from different companies, and All-N-One Plumbing won the job. The guys that completed the project were super friendly and were. Wry diligent in keeping me informed throughout the process. They showed up around 9:30 this morning and worked hard all day to make sure the job was done right, all while keeping smiles on their faces. I highly recommend these guys!

I was very happy with All-n-One plumbing. The office provided a time window and Cory called to let…read moreme know he was on the way. Very prompt, friendly and respectful. He was very competent and professional. I am very happy with the service and the rates were fairly reasonable. I will keep using them and happy to recommend them.

Technician had nothing to offer for a solution. Not trust worthy or truthful in comments and…read moreassessment of the issue. Then wouldn't return my calls when I left messages about questions I had.

My realtor recommended I used Ken for an inspection of my sewer drain. He reported that it was…read moreclean and everything looked good. Not even a month later I started having issues and come to find out my pipes were cracked and needed to be replaced. I wouldn't have purchased this home had I known I would be stuck with over $8k of sewer repairs. I reached out to the company they were extremely rude and didn't take any accountability. I hope no one ever has to go through this horrible financial burden I'm now facing. I wish I could go back in time and use a trustworthy company to do my sewer inspection.