Amazing customer service! I'm in the middle of a remodel and working with our contractors & kitchen…read moredesigner appliances were all ordered from another region supplier in January 2022. 5 months later I'm told that my oven won't arrive now until Feb 2023 and not much they can do about it. My cabinets were custom built around the appliances ordered, but not having an oven/microwave for over a year? Was simply unacceptable & I original seller didn't seem to have any solutions. I callled Nasons to see what they might have stock or able to get stock sooner but other brands had different measurements and I was stressed about it fitting. Within 2-3 hours Nason found my oven in Cincinnati- drove over the weekend to pick it up & installed it 3 days later. Above and beyond service- thank you so much! Exceeded all my expectations-

The best store in the area to buy appliances. Selections, fantastic customer service &…read moreknowledgeable staff!! My rep, Ryan listened to my needs & stayed within my budget. You won't be disappointed.

I loved all my appliance and they were affordable!! Can with a warranty and I financed. 100 days…read moresame as cash. I really needed that. Thank yall so much

My experience was horrible first the refrigerator we purchased was broken the day we received it…read more They quickly replaced the fridge. Then the diswasher broke 6 months later and the warranty company denied the claim. The repair man the warranty company sent said was from the start. The store then contacted the warranty company , and quickly ​ called me back to help me replace the broken dishwasher.

Purchased a refrigerator, paid in full on agreed upon price, including full delivery fee of install…read moreand removal of previous unit. The delivery process went great - The gentleman from the apparent outside contracted delivery service were kind and careful. After installation it was found that Maruszczak Appliance did not include/forgot the refrigerators filter, which comes standard with purchase. As a result the delivered refrigerator screen is showing red error messages along with no running water/ice As the filter is needed for said function. Purchase was made on a Thursday, delivered on Saturday morning. Gentleman who installed said they would reach out and have a representative deliver the filter same day. After doing my own due diligence after not hearing any follow up, I called in and spoke With a Maruszczak representative, who offered no apology. Simply stated that I myself could make the drive to pick Up the filter today or would have to wait until Monday for someone to be able to drop one off. Perhaps I expected too much, but when you pay in full for an appliance along with a delivery and install fee, don't you expect to receive said appliance in its full working condition? I simply asked if I took the time to make the trip up today, could a spare filter then be included -"Nope." We love the fridge, but The reality is we will be looking at red error messages and no water/ice feature for the duration of the weekend because The company we purchased through failed to assure it was installed or present prior to its delivery preparation.

The staff was extremely rude and confrontational. The appliances are sky-high expensive. You can…read moreget the same stuff online or a big box store for a fraction of the cost. Neither me, my extended family or close friends will ever shop there again. I do not recommend this place whatsoever.

We moved into this home in Demotte less than 2 years ago, and had to replace the appliances when we…read moremoved in because the people left nothing. I bought them all from another company in Highland, but when the washer broke a few weeks back, they were useless in terms of helping, since it was out of warranty. We decided to shop local so went to Fase-Kaluf. Maria helped us when we first looked by showing us machines in our price range. When we were pains and said we were going home to check out the consumer reports on the different models, she was not salty about it. And when we came back in 2 days to buy a machine, she was helpful again, both in helping us make the purchase and in scheduling delivery. It was delivered in 2 days, and has been delighting my husband ever since. (It's an LG this time, and sings a little song when it starts and stops. Cute, right?) I will gladly choose this company next time we have an issue with an appliance, and wish I had done so when we needed those big-ticket items (fridge, washer and dryer) when we first moved in. Won't be going back to that other store in NWI ever again. Fase-Kaluf is our new go-to. Friendly staff. Good products. A+

From the owner: Welcome to Fase-Kaluf Appliances! Our local, family-run appliance store offers a comprehensive…read moreselection of top-quality home appliances, from refrigerators and washers to ovens and dishwashers. Our dedicated team not only provides expert advice on the best appliances to suit your needs but also delivers exceptional repair and servicing to keep them running smoothly. Visit our Demotte or Rensselaer location to experience unparalleled service and find the perfect appliance for your home!

I called all listed Maytag repair Ctr on September 14 and all immediately goes to voicemail. Leave…read morea message no response 2days later. Called other companies respond was within 1 hr

excellent! they have a nice selection, they deliver when…read morethey are supposed to, and i really like the fact that they dont have piped in music to listen to on the phone.i got a refrigerator, washer and dryer from them, never had a problem, in fact, when the element in my oven burned out, they replaced it at no charge. they are very nice to deal with.

Because of their finance company ITS A RIPOFF . I had to…read morepay more for the item I got than what is cost me in the beginning and all I wanted to do is pay it off and just because it was just past 90 days from the purchase date they charged me $400 more than I paid for the item . They are a RIPOFF The Finance Company is called American First Finance And they are HORRIBLE .

We went looking for a refrigerator and found several at decent prices with some damage. The manager…read moresold me the Frige and let me know they were using a third party delivery service. I was told that it would cost $100 paid at the time of delivery. Then I was told I would only have to pay $10 for them to remove my old one. I wish it was that simple. When the guys arrived at my house I was told it was $120 because I own a split level house. Then I was told they never remove anything and the store manager knows that. I hope the store learn to stop lying to people, it will cost them more in the end. I WONT BE BACK AND I WILL POST ON SOCIAL MEDIA

I have been waiting over a month for them to fix my dryer.We have a GE we had it. Only a year and a…read more1/2 It broke , it doesn't dry clothes. He Came out today. after four weeks and he said it's fixed. It's doing the same damn thing. It's not fixed it's blowing cold air. Now I have to wait another two weeks. I do not recommend anybody to buy any G E appliances or any appliances. Or go to Best Buy in mirrorvill indiana Indiana. The worst place ever to take advantage of people that are on a fixed income.It costs us more for him to come out twice and get the part than what the dryer is worth.And I even called corporate , and they ain't doing shit. Heads upPeople do not go to best buy.

My husband enjoys Best Buy so we drop by at least once a month. Employees are friendly and they…read morehave an entire appliance section. Most recently I picked up a nice coffee bean grinder as I refused to purchase it from Amazon. If you find a lower price elsewhere then they will price match for you.

Great selection of quality items and easy returns. Employees will walk you to items that you need…read more The value here is in the quality of the merchandise. I usually find what I need here with one stop.

Definitely not my favorite location. I was looking to get a LG dehumidifier and Walmart had it…read morecheaper but customer service refused to price match because they don't know if Walmart has it in their brick and mortar location. This was unfortunate because two employees had to fish the dusty unit from the very top shelf via ladder and it took them quite a while to source the ladder. A lot of time was wasted and because customer service refused to price match -- I ended up making the purchase elsewhere for cheaper.

Absolutely beautiful store. I'm a luxury interior designer based in Chicago and Los Angeles,…read moresourcing for clients. I was in your store today asking questions about product and trade program. The associate was extremely passive and completely disinterested in offering a satisfactory customer service experience. No greetings at the door, she turned her back to me, responded in one word exchanges. It's truly a shame because I was going to develop a relationship with your store to source product from a small local business in the future, but I will no longer be shopping here.

I had no idea this place existed! I just happened to be walking around downtown CP and saw some…read moreChristmas decorations outside. All of the decorations for sale were decently priced and if I wasn't careful, I'd probably end up going overboard!