I want to say that this company is the BEST of the best. From start to finish everyone was on time, they were polite and nothing was lost or broken during our move from the desert to Santa Barbara. read more

We were absolutely delighted by the kindness and gracious good service we received from the staff and crew at Merit Moving Systems, Inc. We hadn't done an interstate move in years, and they were just great support every step of the way. Alyson in the office and Honey in the field made sure we stayed on schedule. Best of all, the packing crew they sent were completely professional and supportive. They watched what they were packing and made certain that we had enough linens, kitchen stuff, and lamps for our less-than-whole-house move. Of course we packed too many of the wrong clothes, but that was our own doing! If you need to make a long distance move, call Merit, they're agents for Mayflower and we can't speak highly enough of them. When we're ready to finish the move, we'll be on the phone to Honey, first thing! read more

This is in response to Merit's message. As you will see in Merit's response to my original Yelp post, they are claiming it took 1 hour and 30 min to travel back to their office and it was my misunderstanding. Even with travel time to three different locations, the movers were there at 8:00 and done my 12:20 (see original post and pics) but I was charged 5 hours and 45 min. This was AFTER I called the office to question it. Originally I was charged for 6 hours, so you'll see I was given a "savings" of 15 min. Buyer beware, whatever they quote you is exactly what they'll charge you. read more

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Efficient, friendly and knowledgeable. Merit is easy to work with through its flexibility and effective communication. Merit also provided free boxes prior to the move date. I would use them again. read more

Great moving experience going from LA to NY. The move coordinator Alyson was incredibly kind, helpful and responsive and made the move such a breeze. Everything was laid out very clearly and was able to be tailored to my needs. Would definitely recommend this company, especially for long distance travel as they made the process smooth and easy. All items were handled with care and they were even able to deliver my items on an earlier date than what I first decided on. Great experience overall. read more

Merit was recommended by my company so I felt confident hiring them. I was very happy with the crew and the way my move was handled. They arrived earlier than promised and no one does that! They carefully moved my furniture and baby grand piano. No scratches, no dents, no damage. The head guy even pointed out existing damage on some pieces just to make sure I was aware. Mine was a local move so I was with them the whole time. Very happy with their service and the price was fair. I will definitely use them again in the future. read more

Just completed a move from La Quinta, CA to Rancho Santa Margarita, CA. The company is a Desert representative for United Van lines whom we have used in the past. From start to finish, they were professional and courteous. Would recommend them to anyone looking for a professional moving company. read more

I just completed my third move with Merit Movers. They are the most professional, on time movers you will find. Allison, the office manager, is always available to answer any questions you may have. I have referred them many times. I highly recommend them. Shep N. read more

My dad found this moving company while he was searching for local movers in the area. He was very satisfied with the reviews he had read and had a better feeling after he spoke to a lady by the name of Honey. She was super helpful and answered all of his questions and advised him he could call her anytime with questions he may have about any aspect of the move. My father called several times and each time she had an answer for him and my father said she is very sweet. The day of the move I had to work in the morning but when I got home the movers greeted me and asked me if I had any questions not to hesitate to ask. They advised me of how they were going to wrap my furniture as all the pieces of furniture I have are about 80% made of glass. They took extra time and really wrapped my furniture well and then very carefully took each piece down 16 steps. When they got to the truck they put padding in between the furniture to protect them from scratching if they came in contact with another piece or with the inside of the truck. They would check with me from time to time while they were packing up bedroom if there was anything in particular I wanted to pack myself and if so they would make me a box and bring me paper to use to pack and they they would say when I was done they would come and seal the box. They were really friendly, courteous and professional. It was my 1st time ever being involved in a major move and it was pretty stress free and I was made to be at peace as several things about the move and how things were done were clearly explained. My furniture arrived in great shape, nothing broken, scratched or torn. They really take Pride in what they do. I would definitely recommend them to anyone and assure them they would have nothing to worry about!! read more

It's impossible to say enough good things about this company. From our first contact with the estimator Kevin Pruitt to the office staff manager Alyson Maddox, the packing. Crew the driver Fred, the crater Tyler to the unpackers it's been a wonderful experience. Having moved from souther California to the Charleston SC area we were concerned as it turned out all for naught. Everyone was super, keeping us informed and seamlessly managing the transition. Kudos to all!!! Especially to Alyson and Fred. Larry Ausburn Tom Judge read more

My mother, 92 used this moving company to move her out of a home she had been in for over 30 years, there was someone on the property the whole time while packing up...minus maybe 30 minutes. When her things arrived, (a week later) there was thousands of dollars in furniture and personal glass items missing, gone never to be seen again. They told me someone in my family must have taken items...NOT. They only talked to there workers, I talked to them but they never even tried to talk to my husband and one friend....that were there also. I personally unpacked all the boxes myself for my mother, there wasn't a sole that could have taken anything EXCEPT someone working for MERIT moving company!!!!! DO NOT USE THIS MOVING COMPANY UNLESS YOU DON'T WANT TO SEE SOME OF YOUR PERSONAL ITEMS. read more

I can't say enough good things about Merit Moving Systems in Thousand Palms, CA. They stored our family's heirloom furniture for 15+ years in a temperature & humidity controlled vault. Each piece was carefully packaged & maintained without damage or deterioration. When we asked to view the vault contents to determine if we could handle moving it to a new home ourselves, Customer Service Agent, Julie Bush was front & center. She arranged an appointment to have the pieces removed from storage for hands-on viewing. When our arrival was accelerated, she responded to e-mail messages during off-hours to ensure that the furniture was available the following morning. When we determined that the 3400 pounds was too much bulk for us to handle ourselves, she researched potential timing of shipments & found the resources to make the delivery to our home in southern Arizona 2-days later. Everything arrived on schedule, was unwrapped, placed in our home & all packaging materials carried away in less than an hour. Julie provided exceptional attention to detail: follow-up on complete address & directions, easy communication of paperwork to complete the contract electronically, clear instructions to the driver regarding timing & contact protocols and follow-up with us to ensure that all was in order upon completion. Julie is at the top of the list of a thorough and customer-focused group of people at Merit. They deserve you business. This is a follow-up to my original review, as I neglected to mention the driver on this job, "Junior". He was a one-man show, loading & unloading all 3400 pounds of furniture alone. He was conscientious in calling the day before to confirm proposed delivery time & following up the next morning to provide a 30-minute heads-up prior to his arrival. He took steps to prepare the floors in the house so no dirt was tracked in from outside & handled the furniture with care so no damage was done in the process of unloading & moving the items into place. As I mentioned in the previous review, EVERYTHING was completed in less than an hour. Great work, thanks Junior. read more

Merit Moving Systems - Delivery driver with cane-back couch, ready for placement. - Movers Near Me - Thousand Palms, California

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We used Merit Moving Systems for our move from Indio, CA to the Tampa, FL area - right in the middle of the whole COVID-19 lockdown process. Everything about working with Merit was terrific. Kevin did a great job with the initial estimate and order. The office staff - especially Allyson - was outstanding as we navigated through packing, loading, storage, reloading, and final delivery. The crew that packed and loaded was quick and efficient and the delivery crew in Florida was equally good. We received first class service for a fair price and couldn't be more pleased. We highly recommend Merit Moving Systems for your moving and storage needs! read more

We were extremely disappointed with this mover overall. They "lost" 2 Mtn bike rear wheels, assorted tools including my grandfathers old 5' metal encased wooden level. (All easily pawned) Furniture was damaged, scratched or broken. I think the problem is they just hire 2 local loaders instead of loaders who stay with the moving truck from start to finish. I believe it was the loaders in Palm Springs who made off with the goods. The driver (who was good, although forget about reading his inventory list) did not always stay with the moving van. Next time we will hire a moving company whose loaders stay with the truck and don't have their own pickups parked next to the van. It may cost a little more, but well worth it to avoid the "it was like this when we unloaded it". Forget about any customer service, once they have your $ they will either get real nasty with you or hang up! Update, Shelly S. from merit just sent via Yelp a phone # to call her about this review. I tried, there were 0 options to choose from other than ask for a quote or send a fax. I tried the # to review options again and was hung up on. SNAFU as usual with this company. Shelly, the move was in 2015 from Palm S. to Grass Valley, CA. Nope, sorry Shelly, it was Merit on Varner Rd. Thousand Palms. headquarters in Buena Park I did manage to call the sales rep, he gave me a # to call your headquarters to file a complaint, the lady was very rude and was unwilling to research it any further and then hung up, that's when I gave up till now. It has been festering since then!! read more

We recently moved from Palm Desert to North Bend Washington. I must say that everything went perfect. From the original estimate by Honey to the loading and unloading of our property we had no problems. Merit Moving Systems was efficient, reliable and just great to work with. We were extremely happy with the driver Cliff who was on top of everything and took great care of our furniture and home goods. We wouldn't hesitate to recommend Merit to anyone making a move. read more

I can't say enough about Merit Moving Systems. Our move was a bit complicated because we were moving furniture to two different locations. They were so organized, eager to make sure we were happy and they packed everything up so carefully. Alyson, in the office, made sure we knew arrival times, etc and made the whole process so easy. I highly recommend them! read more

Moving is one of the top stressors in life! Kari Stanley went above and beyond to make it bearable. I won't bother with all the stupid details but suffice to say this move was the move from hell. Kari was helpful beyond believe. All of the moving team Dennis, et al were so professional. Everything got moved in one piece, nothing broken, nothing lost. I can't recommend this company enough! read more

Had a great experience with Merit Moving where they handled the entire move over a 1,400 mile distance. This is a very professional outfit in all aspects. Alyson who coordinated our move was exceptional. She kept me informed each day on exact times of pickup/delivery and progress in between as we had to do some shuffling due to weather. Kevin was a great help in finding alternate ways they could help me achieve the move to my desire as many valuable and sentimental family heirlooms were being transported. Jose Sr. and Jeff were outstanding as they packed all the artwork and loaded, did entire drive, and unloaded. They both know what they're doing and were extremely professional and personable, every item made it without a scratch which is very rare these days. On top of above, all I dealt with are also just great people. Highly recommend as we've done too many moves over the decades. read more

Merit moving systems was awesome from the beginning! They are very precise, accurate, timely and care about their customers. Every person we dealt with at Merit moving systems was the best... We will definitely use them again and refer them. Thank you Merit for making our move SO easy! read more

Our move from Palm Desert to Corona was seamless thanks to the team at Merit Moving Systems. On moving day, they showed up on time and loaded up our items quickly and efficiently. Next, they carefully stored everything for four months while our new home was being built. Monthly storage payments were done by autopay. On delivery day, everything was unloaded into the new house with no issues at all. Everyone involved was super friendly and good at their job. Moving can be stressful and Merit makes it so easy. read more

This is the second time in a year that I have used Merit to assist me with a local move. I switched movers last year and chose Merit because of Alyson and her dedicated commitment to the best customer service. Alyson does a great job communicating pre-move and post move. Her co-workers are timely and professional. read more

Merit Moving made our move from California to Arizona extremely easy, from the initial visit to provide us with a quote to the very end when they delivered our furniture. Everyone was very kind and courteous. They were helpful in providing us with some packing supplies as we packed up everything ourselves. The movers were on time and loaded and unloaded very efficiently. I would not hesitate to recommend this company and would use them again but I am hoping this was our last move ! Thank you Merit Movers !!! read more

I requested a quote for moving from Sonoma (No. California to Palm desert). I spoke with Kevin and he gave me a Not to Exceed quote, which was all good. That was all fine and Allison at the office kept in touch throughout the whole process. A shuttle, if needed, at $757 was mentioned and on the paperwork that I received. I did not think a shuttle was needed as we live in a cul de sac of 3 homes with a circular area for street parking. And the destination was to a storage area of which i gave them the name. it was never discussed that it a shuttle will be needed until the day of moving when the driver showed up and mentioned that a shuttle was going to be needed. What I didn't ask was the size of the truck and due to its size, a shuttle was going to be needed. I don't know of any residential area that can accommodate a 52' semi. I thought Merit was a local company with its own trucks and drivers. I also did not ask based on the great reviews on their website and on Yelp. No where on the reviews was there a mention about a shuttle being required for any of these moves. So it was a SHOCK when my credit card was charged an extra $1500 for a shuttle at both ends. That is the reason for the 3 star. i have never used a moving company and what started out to be a positive experience did not end up that way. What I thought was an acceptable "Not to Exceed charge" turned into $1500 extra. I would have pursued another company if I had known to ask the right questions. Just letting others know that you should ask the right questions to avoid any surprise charges. read more

It is my pleasure to rate this professional company five stars. From Kevin Pruitt who initially came, answered our questions and provided us a written estimate to both the loading and unloading of our things in another state, everyone was prompt, courteous and professional. A special shout out to Joe the driver that kept us updated in his long haul and arrived just as promised. We are so happy with their service from beginning to end, and highly, HIGHLY RECOMMEND MERIT to everyone. But to top it off, we believed they gave us a very reasonable quote, and today we received a notice of a substantial credit being issued to our credit card. How good, and honest, is that? Good job Merit. Thank you! read more

I contacted several moving companies in the Coachella Valley, and Merit was by far the best for customer service and price. The estimator, Kevin Pruitt, was excellent in answering my questions and giving me an honest estimate. The crew that packed up the house was professional but also friendly and agreeable. When I asked for favors regarding packing special items, they were fine with my requests. And the original estimate was the final price--no added "fees" at the last minute. You want movers who will go the extra mile for you, and Merit definitely belongs in this class. read more

Arrived on time, worked fast with ZERO damage, would highly recommend!!

We used Merrit Moving Systems for our 430 mile move from Southern California to Northern California. We were moving for a job promotion and the move was paid for by the company. Merrit staff was awesome from day one. Merrit helped with the paperwork for the covered move. This company is a full service move from packing, loading, driving and unloading. They finished the packing and wrapped everything with car. They even take about the furniture! We were able to adjust the dates up a day when we were able to close early. Delivery was on time and communicated the progress along the way. Very happy and all our stuff arrived without incident. read more

We confirmed all arrangements for our SoCal to NorCal move in less than 10 days. Everyone from the initial estimate to the actual move was great. The process was smooth and easy for us and the process comfortable. On move-out and move-in days, JR and his team were very accommodating and timely! (And we unfortunately had three flights of stairs to trek up in our new location with no elevator. Thank you guys!) read more

Merit Moving Systems Thousand Palms reminds me of how businesses were run years ago--with integrity and professionalism. Alyson Maddox is one of the best managers I'd dealt with in the last 20 years. We used Merit for packing, storage, and moving of our household belongings. There was never an issue with anything during our eight-month association with the company. Our house was being built and the closing date changed three times. Alyson accommodated our request to change the delivery date even when they were exceptionally busy. And Jose and his crew were the best. They even worked to deliver extra BBQ equipment, which extended their day. I would use this company again, and I have no reservation recommending Merit to friends, family, or strangers. Great experience. read more

I had used United Van lines who contrats with Merit 5yrs ago to move from Ohio to Pslm Spring. 5yrs later I was moving to Rancho Mirage a relatively short distance. Apples to apples I paid for packing & unpacking. Of course, I had other quotes as well. The day their sales man (Patrick) I think that was his name came out he made fun of my adult sons Speach impediment. I had i known that I would have never used them. Moving dat came i thought me son being there would be enough. But know they disconnected my washing machine and flooded the laundry room causing me to find someone to fix at 5pm. On top of they forgot my 8 foot painting. It took my son & I until 3:30am to clear out the trash they left behind. On move in day I discovered my washing machine, bed, night stand, lamps, and treadmill all damaged. That day they tried to tell me I did not pay for unpacking. I showed them the receipt. They unpacked about about 1/2 the box and said they would be back to get the boxes. When i call Junior said that would be an up charge. Now as time goes by I find many things missing and they only paid out 800 for everything which barely paid for the washer. Final price was well over 6000 which is not much more than I paid from OH to CA. Let me say their salesman was rude and condosending on the phone everything I called for assistance. Run away from these guys. They trashed my late wife's memory, and made an emotional moment so much more difficult. Jon read more

Kevin and Alyson were great. They really helped us coordinate a cross country move. From the initial contact through the end of the move they were always there to help. read more

Great service! They showed up on time, with masks, and were very professional. They made sure to handle the furniture and boxes with care, loading and unloading. They were quick and efficient. Highly recommended them. read more

Merit moving was so helpful and professional! Their prices are reasonable and they made our experience positive. We will definitely use Merit moving again! read more

As someone who has moved a lot, I've never had the service I did with Merit. The team showed up in masks and packed up the house insanely efficiently. Their representative Alyson was in contact constantly with me about the whereabouts of my furniture. I was a last minute move as well across the country, and the level of service was better than other companies I've used that had months to prepare. Highly highly recommended! read more

5 STARS and EXCELLENT doesn't even cover it. Moved cross country and had estimates from other companies that were lower, but would have been adjusted according to weight after loading. Merit came out, provided a FIRM written estimate and communication before, during and after was excellent. Skip, the driver for United came out right on time in 120 degree weather with two local assistants and had us packed up in about 2-3 hours. Skip was driving the entire way (with no transfers), and contacted us several times during the trip. Our move arrived one day early, and Skip had two outstanding local assistants that were very polite, courteous and respectful. Our new location had a heavy rainstorm, so the movers set up floor runners and staged the product in our garage and then took into the appropriate rooms. Once again, the unpacking only took several hours. The rain stopped as Skip left, and our load came in under the estimate, so we will be receiving a small refund. I don't plan on moving again, but if I do, Merit will be the first company that I contact and would hope Skip would be the driver. read more

I can only say ... this company did an amazing job and was flexible and as responsive as anyone could hope for. I wasn't sure of my final physical location until the day before the truck arrived. Within the week before I asked for assistance to find a possible storage solution and Sandy managed everything and then the day before the arrival of the truck I called and gave them my new address. Sandy again handled everything to touch base with the driver and I was moved into my new residence by the next morning. It just doesn't get any better. I considered other companies but no-one responded with an onsite visit and a firm price with 100% coverage. I didn't lose one item in the move to either loss or breakage. If I move again, oh Lord please not for a long time, I will go straight to United. They are terrific. read more

Merit Moving Systems was engaged by my mother-in-law for a local (Thousand Palms, CA) move. Concerned in that Yelp had no reviews for the company (as of June 2014), I advised her the decision was hers but to be cautious. I must say the move went splendidly. The crew (David and John) arrived on-time and were supplemented by two others. They were quite fast, courteous, took instruction well, and the move was accomplished both quicker than estimated and without any damage. AND the costs were less than the original estimate! Truly a job well done -- thanks! UPDATE: As an update to my original (07/02/14) review, this past weekend Merit Moving Systems also moved my mother-in-law's best friend, Again, David and John showed up on time (on a very hot and humid day), did an excellent job, and charged less than the estimate. Another job well done! read more

Spoke to Bill Young the General Manager today for about 15 seconds before he slammed the phone on me. Extremely rude. I would never do business with this company again. read more

Merit Moving Systems did a terrific job on my long distance move. Thru no fault of the movers, my stuff had to be put in storage because my apartment was not ready. I have moved a lot of times, but have never had this happen! Merit took care of this smoothly. They found me a great company on the other end of my move, got me a fair price for the storage and delivery, and were VERY supportive and pleasant (even though I know I made extra work for them). At the beginning of the move, Eric, the driver and his associate were on time, careful and professional w/ my belongings. They wrapped up my stuff in blankets and shrink-wrap, and everything arrived in perfect shape. I was so impressed and pleased with everyone at Merit, from beginning to end. And the price was right on point with other estimates. Kevin Pruitt, the Account Manger, was there for me every step of the way. I HIGHLY recommend!! read more