I really wanted to love The Edge Fitness Clubs in Meriden because on paper it checked a lot of…read moreboxes for me. I originally joined for the movie theater cardio room, the group classes, and the women's only area. Being able to watch a movie while working out makes it much easier to stay motivated, especially on days when I forget my headphones. I also liked the idea of having classes to stay consistent and a women's only space where I could work out without feeling uncomfortable. Unfortunately, those features no longer feel like real benefits. The class schedule is extremely inconvenient. No matter what shift I worked, the classes were either very early in the morning or late in the evening after dinner. Once I am home and have eaten, I am not going back out to the gym, especially knowing it will disrupt my sleep. The biggest issue for me was the women's only area. It no longer seems to be women only. I was on a treadmill when a man came over and started working out next to me while staring, which made me extremely uncomfortable. That was the final straw because that space was one of the main reasons I chose this gym in the first place. On top of that, many of the machines feel outdated, and the overall environment just no longer fits what I am looking for in a gym. Canceling was also frustrating. The only way to cancel is by email or physical mail, and responses take a long time. Even though I submitted my cancellation more than two weeks before my next billing cycle, I was told I would still be charged for another month anyway. At this point, I am relieved to be canceling. What originally made this gym appealing is no longer being delivered, and the cancellation process only added to the disappointment.

Change the policies mid-stream, charge more for classes for long-standing clients…read more nickel and dime organization

Although this IS my favorite PF location because of the cleanliness and upkeep of machines and…read moreequipment, I'm sorry to say that the management fell short on customer service. It has been 4 months since the billing debacle occurred, I have yet to receive my $40 refund on wrongfully billed late charges which was promised to me by both the manager and the "home office"! I complied with THEIR request to change my billing method immediately and expected that they would do the same with the refund but NOOOOO! Shameful. And just to clarify...those late charges were because my debit card supposedly expired. And yet they managed to charge said debit card anyway!!!! I've now decided that if this company needed my measly $40 to keep the toilet paper available, so be it. I still like the place and it's not worth my time to chase them around. Maybe that $40 will be paid forward to a charitable cause.

MANAGEMENT WAS HORRIBLE FROM THE START!! 4 bikes are broken , and 2 others need repair also.. This…read moreplace is garbage.. I was on my wife's black card.. Want my own membership because I'm working second shift.. I'll be going across the street. PF does NO maintainance.!!

This gym is brand new and I've been a member from day 1. Prices are fair and all the classes are…read moreincluded with the membership. Plenty of equipment and I haven't experienced a wait yet. Full 24 hour gym with card access. The gym has panic lanyards you can wear for safety as well as a central panic button. 3 private showers are also here tho I haven used them yet they look clean and nice. The staff is very friendly and helpful. The trainers here actually care and will give you advice in passing if needed.

Nice gym , equipments all new . Bathrooms are nice . Nice sound system . Not really many people…read morethere when I go it's nice , especially if you don't like crowded gyms .

DO NOT GIVE THIS GYM ANY MONEY. IF YOU ARE A MEMBER OF THIS GYM, DO NOT JOIN THEIR PERSONAL…read moreTRAINING PROGRAM. Club:24 signed me up for their personal training program, then after one session their trainers were unavailable for four weeks. When they finally had time to train me, I felt that I no longer needed assistance and decided to cancel the program. I was told I could cancel the personal training at any time, but when I tried to do so, they then claimed that there was a $250 charge to do so. I tried my best to remain a member of Club:24, but the incompetence of my trainer, and the management's inability to correct their own mistakes made it impossible for me to remain a member. ----------------------------------------------------------------- With Edge and Planet Fitness two miles up the street (at the same price) you might wonder why someone might choose Club:24 as your gym of choice. For me it was about convenience. For a while I enjoyed going there. I found the staff to be very friendly (even as much as knowing my name even though I was a new member), and they had all the equipment I needed for my workouts. Management, however, is a different story. When I joined the gym in June I thought I needed some help. I wanted to make sure that I had someone that would hold me to task and force me to get that extra rep (or two). With that in mind I opted to also join their personal training program. BIG MISTAKE! When I signed up, I was told that I can change my program or cancel at any time. I thought this was very beneficial since I thought I'd need a lot of help in the beginning and less as time went on. I signed up for more than I originally planned because of this. The first session (which shouldn't even count as a session) went horribly. The trainer didn't build my workout sheet (which tells me what I'm supposed to do for the week), and instead had me run on the treadmill, elliptical, and bike. He tells me "this is what I make everyone do, but don't worry it's free". It smelled like BS since there was no mention of this when we talked days before (and contradicted what he said). This was my first clue that my personal trainer was not terribly responsible. The second session went well. I had my workout sheet, and we did the first day together. I was concerned that he had to text his boss before we began working out (I've never heard of such a thing). He pushed me hard and I felt good when it was done. I spent the rest of the week completing the other workouts as defined by the trainer. The third session, the trainer rescheduled me for later in the week (also telling me that he had built my workout sheet, which was a lie). On the day that I was to meet the trainer, I received a phone call that he was no longer with Club:24. With only one session under my belt I was left without a trainer. Club:24 did nothing for almost an entire month. After four weeks I finally received a phone call from the new personal trainer who wanted to set up an appointment. I explained my situation and asked to cancel my arrangement (as I was told I could). I was told that I couldn't do that unless I paid a cancelation fee. This cancelation fee is not documented in the payment agreement, and was not verbally communicated during the signup process. NOTE: Nowhere on the Club:24 website or any documentation I have is there a way to reach Club:24 management outside of a mailing address. I sent a letter to the Club:24 office that was ignored. In the end I canceled my personal training agreement, and my gym membership. I feel like Club:24 is in the business to take your money, not to provide a positive gym experience. I joined Edge Fitness the next day after canceling my membership and I couldn't be happier.

I have been a member of Club 24 for about 10 years and have been to all the various locations…read more(Mostly Wallingford and Meriden). I started going to the Meriden location when it first opened and it was a great gym, spacious and super clean. It seemed like they had a great thing going. I stopped going there a while back because I had a second membership in Hartford next to my job. Well the hartford location became expensive so I again came back to the Meriden location about 2 years ago. At first it was above par but no where near as nice as Edge or the other gyms in the area. The equipment started getting old and they stopped fixing them, nothing was ever cleaned and bathroom were disgusting. Management changed a couple times and now it is really really bad at the time of writing this review. You walk into the bathroom and it literally smells like a hamster cage, the hand soap is watered down, and the urinal is always out of service. The water fountain has block mold around the drain and algae in the water spout. The treadmills all need to be serviced and are actually dangerous to try and run on, they are missing several dumbbells, there is no longer any curling barbells as they are all broken, all the barbells have loose ends and need to be tightened, the benches are all torn and unstable and need to be services, and they don't even have a damn v-bar for tricep presses. This place is a mess and there are rumors of it being bought out soon (I sure hope it is). I still workout here because it right down the street from me and I cannot stand the crowds at Edge anymore. I just make sure I do not step foot inside the bathroom and I do not touch the water fountain.

I love this gym! The energetic Latin vibes make me want to come back. It reminds me of the hottest…read moreclubs in Waterbury. Good vibes.

Best gym in Chesire yes the price is alttile high bet you are paying for what you are getting and…read moretrust me the staff make you feel Awesome and the people hear are great I would go here anytime over planet fitness and edge they treat you like family here

Becoming a member of the YMCA has made me fall back in love with fitness. I never realized how much…read morea gym can impact your motivation until I decided to give the Y a try. From the first day I went in for a trial Sally Darrow went above and beyond to answer any questions and make sure I was being served at the best capabilities. Before the Y I would make up so many excuses why I didn't have to go to the gym. The Y has such a great environment and so many things that contribute to making it a great gym of choice. I am so thankful a friend recommended this gym to me and so thankful Sally was very generous with assisting me. I am happy I fell back in love with fitness again and I owe it all to the Y. Amanda Crisafi

Oddly enough I had written a positive review of this facility 4 months ago and it dissapeared off…read moreof their review board. Wonder why. This place was sold to theYMCA. Everything will remain the same except the price will go down. Still no wifi, hence the missing star.

I have been a member of this amazing gym for two years now and truly love coming here to workout…read more The atmosphere is great and very welcoming to everyone who walks through the doors. The CrossFit and FIT coaches are very passionate about what they do and how they teach their classes. They are very supportive to their clients to make sure that they perform their best. The members are also very motivating to each other as well. This is great gym to get your fitness journey started today.

This truly is my home away from home. Love everything about this place. The coaches, community,…read moreprogramming, location, the facility. . . can sincerely say that I've found the box for me! I even drive past 3+ boxes (all within 20 minutes of home) just so I can go to this one. Well worth it. I highly recommend trying them out!

This is a great gym to get some one on one training. The staff is great , knowledgeable,…read more professional and will go out of their way to work with your needs! Highly recommend.

Do you know what it feels like to be mocked by someone who's supposed to represent "health" and…read more"inclusivity"? I do. A trainer from this gym used me as a punchline for likes to body shame me and publicly humiliate me. It's disgusting, it's disrespectful, and it's the exact opposite of what a fitness professional should stand for.

I did community service hours here to fulfill my high school graduation requirements, I had such a…read moregreat experience helping them out! Both staff ladies in the front were very understanding of my struggles with social anxiety and made community service as easy as possible for me to complete. The place is also very clean, well organized and there is a lot of fun things to do in it. They have a lot of special events as well. Very good place and such nice people working there. Thanks so much Beat the Street!

I would recommend this place for any parent out there looking to get their kid or kids involved in…read moreactivities after school. This is a great community center that offers kids a place to go learn, explore areas of talent that they probably didn't know they had. Spread the word, be a sponsor for programs like this because honestly when I grew up in NYC it's places like this that helps shape kids in becoming leaders and set them on the right path. They offer dance, boxing, fitness training, homework help, computers, and much much more.. go check them out, and get involved.