I love training at Big Sky! The environment is high-energy, motivating, and never intimidating…read more They have an incredible variety of equipment and great class options, plus the facility is always kept spotless. The team here truly cares about helping you hit your goals. 10/10!

### THINK TWICE BEFORE JOINING BIG SKY FARMINGTON…read more **Potential members--please read this before signing a membership agreement with Big Sky Farmington.** My daughter joined Big Sky Farmington **while she was still a minor and in high school**. A few months later, she needed to cancel because she is going away to college out of state. When she contacted the gym to cancel, instead of making the process straightforward, we were told there was a **one-year contract** and that she needed to jump through a series of hoops to prove that she was moving. That raises a very basic question: **How does Big Sky believe it can enforce a one-year contractual obligation against someone who was a minor when the membership agreement was entered into?** I'm not a lawyer, so I'm not going to make a definitive legal conclusion about the enforceability of the contract. But the fact that **the member was a minor when the agreement was entered into** is a significant issue that I believe deserves an answer--not simply a reference to the fine print. And the cancellation experience gets even more concerning. We provided documentation showing that she has been admitted to college out of state. Apparently, that isn't enough. Under Big Sky's stated "moving" cancellation policy, they are demanding things such as a new lease, utility bill, driver's license, pay stub, insurance document, bank statement, credit-card statement, etc. For students, they specifically demand **both a class schedule AND a tuition receipt**. They also say they require **25 days' written notice** and that payments will continue until they receive what they consider "sufficient proof" of the move. Meanwhile, Connecticut has just strengthened its consumer protections around cancellation of automatically renewing memberships. **As of July 1, 2026, Connecticut law requires covered businesses to provide an easy way to cancel, prohibits requiring consumers to cancel in person or by mail, and requires businesses to promptly process cancellation requests without obstructing or delaying them.** Businesses that fail to comply may be subject to investigation for unfair trade practices. ([CT.gov][1]) Connecticut's Department of Consumer Protection has also specifically warned consumers about health-club cancellation problems and says that when a member cancels, the health club must provide written confirmation of the cancellation and its effective date within 10 days. ([CT.gov][2]) So here is my question to Big Sky: **Why is a former high-school student, who was a minor when this membership was entered into and who is now leaving Connecticut for college, being subjected to this level of resistance simply to cancel a gym membership?** This isn't about trying to get something for free. It's about **basic fairness and transparency**. If you are considering joining Big Sky Farmington, my advice is simple: **READ EVERYTHING BEFORE YOU SIGN.** Ask specifically: * Is there a one-year commitment? * What happens if you leave the state for college? * Exactly what documentation will you need to cancel? * How do you submit a cancellation request? * When does billing actually stop? * What happens if the person signing the agreement is under 18? And if you're signing up a teenager, **pay particular attention to who is actually entering into the contract and what authority the gym believes it has to enforce that contract.** A gym membership shouldn't require a consumer to become an expert in contract law just to leave. **My experience has made me seriously question whether Big Sky Farmington is the right place for families, students, or anyone who values straightforward cancellation policies and customer service.** Potential members: **do your homework before handing over your payment information.** [1]: https://portal.ct.gov/ag/press-releases/2026-press-releases/at

Going downhill or has hit rock bottom. Sauna not functioning for 2-3 months. I don't remember…read moreanymore. No paper towel anywhere today, 2/14/26. The Manager should be fired, or reported to the LA Fitness Franchise Main Office. The worst LA Fitness I've been to.

Sauna doesnt work Pool / jacuzzi out of service for 1 full…read moreyear. Toilets don't work. No paper towels... Terrible management either doesn't understand needs of client base or doesn't care.

the btone studio is right outside my work- so a few colleagues finally convinced me to sign up for…read morethe 2 week unlimited package. IM SO HAPPY I DID So far I've taken classes from Mickey, Zoey, Sherry, Julia, and Hailey. I have LOVED (and hated...lol) every class I've taken... but the soreness has been totally worth it. Each instructor has their own style, and is somehow able to balance individual corrections/adjustments while maintaining a fun and encouraging group energy. 10/10 recommend for ALL skill levels

Very approachable and do-able pilates classes. The staff are excellent, especially at making…read moreaccommodations for individuals. I have an injury to my right elbow and thought that I wouldn't be able to do these workouts - but the staff consistently helps me so I can fully participate. One warning though - once you start going a few times, you may just want to keep going - it feels that good.

Visited here a few times as a guest of a member. This is a great gym for people who compete. When…read moreyou visit, you will mostly see & hear the bodybuilders. If you go downstairs, they have pictures of the legends & some of their locals who train at Club Fitness. There are "regular" work out people as well but, the professionals obviously stand out. The selection of equipment is abundant & everyone is friendly so don't be scared to ask if they're done with a machine. This gym also has a female only room, & other rooms that cater to a specific workout, such as abs, legs, etc. They also have a punching bag which is rare to find. The main floor is where you can find the cardio machines. These aren't the latest & greatest, but they get the job done. Make sure you have some headphones to keep you motivated. I haven't tried an aerobics session yet. I usually attend in the evenings. I can say the cycle class is popular. What bothers me about this gym is the amount of paper towel dispensers & how you obtain the sanitizer. The paper towels are hard to find & are scarce. The sanitizer, you need to grab a bottle from the front desk & basically keep it with you. On busy days, they aren't always visually available & you may have to ask someone to bower theirs. Also, people don't always return them to the desk, so you may have to search around the floor. Also, I suggest wiping down the machine or weights before using them. Some people jump between them, going back & forth & they don't wipe them down until they're completely done. So if you're not aware, you may use something in between their workout. Gotta be careful with covid. The mask situation is still in effect here. Wear it while walking around. The staff are very friendly if you're friendly to them. I haven't had any issues & the member I go with is constantly joking around with all the staff. They don't press you to become a member either, which is nice. Guests pay $10 & free on Fridays. The restrooms are always clean. I haven't used the showers, so can't comment too much, but they look clean. If I lived in the area or a Club Fitness near me, I'd join.

**spinning class review**…read more I came here Richard's spin class, and it was epic. I've taken a ton of spinning classes in CT and NYC, and Richard's was my favorite. His song selection and choreography (if that's the right word?) was totally on point. Even though I was exhausted after one song, I was so excited to find out what the next song and challenge would be. And somehow I managed to keep up the pace and enthusiasm throughout the hour long class, mainly because he had the energy and excitement to keep the full class going. The room itself was amazingly well ventilated despite not having any windows. The bikes were really comfortable and had a great seat. The bikes include clips as well as the ability to use sneakers. Walking through the gym before and after the class, I could tell quickly that Club Fitness focuses on weight training above cardio. There's plenty of cardio machines, but the way the gym was set-up lends itself more to a weight lifting crowd. While the equipment is packed, it does not feel too crowded. Gym includes a smoothie bar in the back as well as tanning rooms. If I wasn't already locked into a gym, I'd think about switching just for Richard's spinning classes.

Pleasantly surprised by the recent expansion and renovations. Clients are multi-cultural and…read moremulti-generational. Easy to get in and out after a focused workout. Virtually every club member is "zoned" out with earphones. New Club Manager is attentive and professional. Fairly classy workout space for West Hartford, Ct.

I give them only two stars because they lack consideration for their customers, During prime time…read morein the evening, they send in their cleaning crew who will make your exersize experience miserable with their loud vaccuming They will vacuum for TWO HOURS in the machine area circling the machines over and over as you try to exersize in peace.

This is a great clean intimate facility. They have all of the modern equipment that you need to…read morehave a successful work out. They have several treadmills, barbells, weightlifting equipment and much more. They even offer personal training and almost 24 hour access to the gym. The only small thing is that the water fountain does not put out enough water to properly fill your bottle. And I don't drink Dasani which was offered from a vending machine. So bring your own water bottles in my opinion. Worth coming to get a nice workout with a large crowd.

I started going here about a month ago for personal training sessions. Very clean facility, the PT…read moreroom is awesome, I do one on one boxing with my trainer, Adel. I've been boxing with Adel on and off for 4 years now, and he's great. I've dropped over 40 pounds working with him, and he'll literally help you work your butt off. Everyone who works there is super friendly and helpful, and the bathrooms are very clean. It's smaller too, which is a must with me when picking out a gym.

First of all the gym is too small. There aren't enough machines to accommodate the number of people…read morethat use this gym. So, they only have 3benches, 1machine for each body part and quite a few ellipticals & treadmills. Now, there are too many people there and none of them know gym etiquette. They hog the machines in groups switching from person to person. They tie up 2machines at a time and spend more time taking pictures of themselves and staring in the mirror. There is no one to enforce gym rules. I won't go back.

Brand new PF and it has that new gym smell. Been here a few times already since the grand opening…read moreand the staff is super attentive and friendly. My favorite thing is as a new gym theres a lot of newer / updated equipment that old planet fitness don't have yet. 5/5

Best gym I've ever been to! Great workouts, weights, boxing bags & self propelled treadmills…read more DJ's are often playing tunes during the whole workout. It's a great way to get into shape and or increase strength or increase longer runs. Highly recommend for a unique workout/training session.

Wow!!! What an awesome work out! Jarrell was sooo helpful and very much knew how to lead a class!!…read moreI love the reps and rounds he put together. I HATED THE BURN BUT I LOVE THE RESULTS

Firstly. They never have enough equipment like handles and bars. There is always something missing…read more Second be cautious of anything related to their payment company. ABC Fitness. Edge uses this company for billing. They are awful to deal with, and make it very difficult to cancel a membership. And they will do anything to milk extra fees out of you when you try. READ THE FINE PRINT. you are pretty much locked in. For The Edge Fitness Clubs, ABC Fitness is explicitly identified in Edge's current membership terms as its third-party payment processor. Edge's agreement says cancellations, recurring dues, electronic documents, and certain account communications can involve ABC Fitness Solutions, LLC. ABC has also publicly described The Edge as a customer using its ABC Ignite/Perkville technology. They are the same also for Big Sky Fitness, and it's even more explicit: Big Sky's own member handbook says "all membership changes are handled by Big Sky's billing company, ABC Fitness." So ABC handles membership-account administration/billing for Big Sky as well. So, in practical terms: * The Edge Fitness Clubs ABC Fitness handles payment processing/member-management technology. * Big Sky Fitness ABC Fitness is its billing company and handles membership changes. * ABC Fitness does not appear to own either chain. Buyer beware!!!!

Best gym for the best price on the planet. I'm speaking as someone who isn't under contract so I…read morecancancel any time. The amenities are great, the gym is accessible, and the vibes aren't weird, unlike other gyms I've been to. They have great amenities, such as movie theater, a women's only work out section, private spaces for personal training and a ton of equipment. Perfect gym for someone who wants to get in and get out. In addition, they also have a station where they make shakes and have nutritional products available.

My kids attended cadence academy on and off for 4 years. The staff was professional, friendly and…read morecaring, and courteous of our needs. If I had another child I would definitely send them here!

Our son graduated from Cadence in June after 3+ years of attendance and they really went above and…read morebeyond to make this major milestone extra special (we even got pictures of them in caps and gowns which was so precious)! We are so grateful for our time at Cadence and if we had the chance to choose them again, we would. We've been lucky to have some incredible teachers (Miss Elida, Miss Stephanie and Miss Narinee) for both of our children (our daughter still attends) and really appreciated Kindergarten Club for our son, too! We feel confident that his transition to Kindergarten will be as smooth as possible thanks to the excellent start and education that Cadence provided. THANK YOU!