I love training at Big Sky! The environment is high-energy, motivating, and never intimidating…read more They have an incredible variety of equipment and great class options, plus the facility is always kept spotless. The team here truly cares about helping you hit your goals. 10/10!

### THINK TWICE BEFORE JOINING BIG SKY FARMINGTON…read more **Potential members--please read this before signing a membership agreement with Big Sky Farmington.** My daughter joined Big Sky Farmington **while she was still a minor and in high school**. A few months later, she needed to cancel because she is going away to college out of state. When she contacted the gym to cancel, instead of making the process straightforward, we were told there was a **one-year contract** and that she needed to jump through a series of hoops to prove that she was moving. That raises a very basic question: **How does Big Sky believe it can enforce a one-year contractual obligation against someone who was a minor when the membership agreement was entered into?** I'm not a lawyer, so I'm not going to make a definitive legal conclusion about the enforceability of the contract. But the fact that **the member was a minor when the agreement was entered into** is a significant issue that I believe deserves an answer--not simply a reference to the fine print. And the cancellation experience gets even more concerning. We provided documentation showing that she has been admitted to college out of state. Apparently, that isn't enough. Under Big Sky's stated "moving" cancellation policy, they are demanding things such as a new lease, utility bill, driver's license, pay stub, insurance document, bank statement, credit-card statement, etc. For students, they specifically demand **both a class schedule AND a tuition receipt**. They also say they require **25 days' written notice** and that payments will continue until they receive what they consider "sufficient proof" of the move. Meanwhile, Connecticut has just strengthened its consumer protections around cancellation of automatically renewing memberships. **As of July 1, 2026, Connecticut law requires covered businesses to provide an easy way to cancel, prohibits requiring consumers to cancel in person or by mail, and requires businesses to promptly process cancellation requests without obstructing or delaying them.** Businesses that fail to comply may be subject to investigation for unfair trade practices. ([CT.gov][1]) Connecticut's Department of Consumer Protection has also specifically warned consumers about health-club cancellation problems and says that when a member cancels, the health club must provide written confirmation of the cancellation and its effective date within 10 days. ([CT.gov][2]) So here is my question to Big Sky: **Why is a former high-school student, who was a minor when this membership was entered into and who is now leaving Connecticut for college, being subjected to this level of resistance simply to cancel a gym membership?** This isn't about trying to get something for free. It's about **basic fairness and transparency**. If you are considering joining Big Sky Farmington, my advice is simple: **READ EVERYTHING BEFORE YOU SIGN.** Ask specifically: * Is there a one-year commitment? * What happens if you leave the state for college? * Exactly what documentation will you need to cancel? * How do you submit a cancellation request? * When does billing actually stop? * What happens if the person signing the agreement is under 18? And if you're signing up a teenager, **pay particular attention to who is actually entering into the contract and what authority the gym believes it has to enforce that contract.** A gym membership shouldn't require a consumer to become an expert in contract law just to leave. **My experience has made me seriously question whether Big Sky Farmington is the right place for families, students, or anyone who values straightforward cancellation policies and customer service.** Potential members: **do your homework before handing over your payment information.** [1]: https://portal.ct.gov/ag/press-releases/2026-press-releases/at

An incredibly friendly and well equipped gym. I highly recommend you stop by. I specifically loved…read morethe depth of equipment, they have an amazing selection. It feels like an old school gym without the intimidation. First gym I worked out at that felt like a community, Berlin is better because of this place. Does it cost more than PF? Barely, and it's worth it. Some people here said that the equipment is old and broken all the time. The equipment is classic and works the muscles so well. Definitely not the case, plus they were always on top of repairs. Probably one of the best gyms in the state, I hope you enjoy it as much as I do

Powerhouse gym has been around for a long time. I first visited when i was 18 (I'm 55 now). This…read moregym has that awesome hardcore/energetic feeling while also welcome the general fitness members as well. They've been around this long because of the owners Jack Banks and Paul Carson. These guys are hands on and involved in the facility in every aspect (Malibu Fitness in Farmington as well). They are the nicest guys and actually listen to their members. If something breaks, it's fixed before the next day. They keep this place running smoothly and spotless! The clientele here is also one of the best groups of people I've ever met at a gym. I'm a lifer at Powerhouse. Tom Roark

It's a really good value if you use it. The staff is decent, the place is clean, and the equipment…read moreis complete and in good condition, much of it bought recently.

I just visited this location 3/26/25 6:30 pm to help a friend translate, she had to resolve some…read morebilling issues. The first representative assisting us was patient and respectful, but when he couldn't find the information, another staff member chubby guy stepped in and was rude and impatient. He lacked professionalism and customer service skills. His facial expression and demeanour made us feel extremely uncomfortable and unwelcomed.

So the Newbritain Planet Fitness ball again they haven't redone the Entire over like they were…read moresupposed to months ago all the Smith machines but one are all dragging they don't work. The benches are all ripped. Can the people in do something about it? I enjoy going to the gym. It's convenient. Thankyou

I have never been to this location, yet my checking account was being charged monthly for almost a…read moreyear. I called and called. I wrote and wrote. Promises were given time after time. Still, I never got a refund and now I just gave up. My time is too important. Ove 4 -5 hours lost. Becareful, check you banking account to make sure you are being draft correctly.

Going downhill or has hit rock bottom. Sauna not functioning for 2-3 months. I don't remember…read moreanymore. No paper towel anywhere today, 2/14/26. The Manager should be fired, or reported to the LA Fitness Franchise Main Office. The worst LA Fitness I've been to.

Sauna doesnt work Pool / jacuzzi out of service for 1 full…read moreyear. Toilets don't work. No paper towels... Terrible management either doesn't understand needs of client base or doesn't care.

Best gym I've ever been to! Great workouts, weights, boxing bags & self propelled treadmills…read more DJ's are often playing tunes during the whole workout. It's a great way to get into shape and or increase strength or increase longer runs. Highly recommend for a unique workout/training session.

Wow!!! What an awesome work out! Jarrell was sooo helpful and very much knew how to lead a class!!…read moreI love the reps and rounds he put together. I HATED THE BURN BUT I LOVE THE RESULTS

I've been going to non-traditional gyms for over 7 years now; boot camps, CrossFit, spin, you name…read moreit. And over the last year I have been beyond pleased with not only the challenge programs Rebel offers, the workouts themselves, the friends I've made, but most of all the coaches. They push you, help you and make it a fun place to be. The results I've seen, not only on myself but on other members speaks volumes. If you're someone who wants to challenge themselves - improve your strength and endurance in the process, well then Rebel is for you. It will be the best hour you spend on yourself, so come try it!

I have been a member at Rebel pretty much since inception and worked out with the owner at…read moreanother location prior. What's great about Rebel is that no matter how fit you are, there is always a way to challenge yourself. The gym also quickly pivoted to offering Zoom classes at the beginning of the pandemic and continues tp offer one live Zoom every day along with sending out a recording. All of the equipment gets cleaned after each class and members have their own "square" to stay distanced during class. Another great aspect of the gym is that you get to know people on a personal level which makes coming to class something to look forward to.

Had the opportunity to go for one zumba class for a soft opening and had a blast. The class had me…read morewishing I still lived in WH but definitely will make it when in the area. They offer personal training and other group classes. Love the addition of a personalized gym to the WH area. Everything you need without the overwhelming of too many machines. It has that new smell and new feels. I will definitely be back for another zumba sesh.

I went yesterday for a free class and I must say I loved every minute of it. This Quaint but…read moreaesthetically pleasing work out is more than meets the eye. The instructors are super personable and friendly. There is also ample workout equipment, great for a small group ex class. I really enjoyed the pound and Zumba sessions. It was extremely engaging and challenging. I'll be back for sure.

I've been going here for most of the last two years, and have been debating doing a review because…read moreI want to call it 3 stars, but because it's my gym I was feeling like I should bump it up to 4. But, that's not fair. There are cheaper gyms out there, that are half price or less just for a membership to walk in the door. And they have a more updated facility with more fans and better AC. Sooooo, I go here for the classes, because accountability helps me show up. But it's hot and dated and it's frustrating. It's especially frustrating because I've been to the Glastonbury location that looks newer and more up to date, AND I just learned they are getting a renovation!!!! Perhaps if this place didn't look so dated, more folks would want to join. But, location, location, location. There was a fabulous coach I started with almost two years ago that I loved and really knew his stuff and talked us through accountability with eating and which muscle groups we were working on in each class, and the correct form to do each exercise. He got me hooked. He is the reason I joined and now the location is just so convenient that I've stayed. But they need to make some changes to be as good as they can be and to get more folks in there. Especially now that there's a new stoplight right there to get in and out to and from the Berlin Turnpike rather than making a u-turn like I've been doing for years. I hope someone reads this listens, before I go elsewhere once my one year plan is up.

Hands down, the worst AF I've ever seen. Equipment is antiquated and neglected All cardio…read moreequipment is not functional

Firstly. They never have enough equipment like handles and bars. There is always something missing…read more Second be cautious of anything related to their payment company. ABC Fitness. Edge uses this company for billing. They are awful to deal with, and make it very difficult to cancel a membership. And they will do anything to milk extra fees out of you when you try. READ THE FINE PRINT. you are pretty much locked in. For The Edge Fitness Clubs, ABC Fitness is explicitly identified in Edge's current membership terms as its third-party payment processor. Edge's agreement says cancellations, recurring dues, electronic documents, and certain account communications can involve ABC Fitness Solutions, LLC. ABC has also publicly described The Edge as a customer using its ABC Ignite/Perkville technology. They are the same also for Big Sky Fitness, and it's even more explicit: Big Sky's own member handbook says "all membership changes are handled by Big Sky's billing company, ABC Fitness." So ABC handles membership-account administration/billing for Big Sky as well. So, in practical terms: * The Edge Fitness Clubs ABC Fitness handles payment processing/member-management technology. * Big Sky Fitness ABC Fitness is its billing company and handles membership changes. * ABC Fitness does not appear to own either chain. Buyer beware!!!!

Best gym for the best price on the planet. I'm speaking as someone who isn't under contract so I…read morecancancel any time. The amenities are great, the gym is accessible, and the vibes aren't weird, unlike other gyms I've been to. They have great amenities, such as movie theater, a women's only work out section, private spaces for personal training and a ton of equipment. Perfect gym for someone who wants to get in and get out. In addition, they also have a station where they make shakes and have nutritional products available.