James and his crew are awesome! I am in the home improvement business and use Window Wise on a…read moreregular business. Look no further. You found the right contractor in Window Wise. Marke Hooker Marke Hooker & Co.

The nice folks at Window Wise replaced 3 standard windows and a larger window for me just before…read morewinter. The service was excellent and price was fair.

We had some windows replaced 13 yr. ago (much needed!) and recently 1 upper window appeared to have…read morethe seal broken. It MAY have gotten hit, as there was a hole in the screen. Anyhow I called Window World and they ordered the replacement, shortly thereafter they replaced it -- didn't charge one red cent! I'd read the warranty and wasn't 100% sure -- but they stand by their warranty! Then we had another larger window which was starting to leak, and the home is 30 yr. old, so we had Window World come out and measure and did the custom order for the size. It came in and was installed perfectly! NO issues! The quality is great and the service is fantastic too!

I saw an ad for Window World and made an appointment for a quote on some doors, as I did with other…read morecompanies. The other companies I met with were not pushy at all and were completely professional, but their sales representative, Marty, lost the sale before I even received quotes from other companies. I came into the appointment fully prepared for aggressive sales pitches and upsell tactics because I just needed a simple door. However, I was completely unprepared for Marty's invasive and inappropriate behavior. He used "forgotten" items as an excuse to keep walking and looking through my house, stepping right back inside without ringing the bell or knocking. He completely overstepped his boundaries and made me very uncomfortable. He even made an excuse to use my restroom, which I don't believe he actually used, and I know he didn't wash his hands. It was just another way to try to invade my personal space. He even noticed a memorial item in my home and used it to ask highly invasive questions about my marital status and living situation. It felt entirely like he was profiling my home to see if he could inflate the quote. Then he pushed for me to sign a highly inflated price for the doors that day. I said I needed some time, and he said he'd call next week. Instead, I received 6 calls from him and another representative the next day, and 4 more the day after that, which got them both blocked on my phone. Even if they had been the cheapest quote, I still would have chosen another company that was more professional and courteous.

We just completed a bathroom remodel that included a level entry shower for which Steve provided a…read moreframeless enclosure. As reported by the other reviewer, Steve does really top quality work; the finished item is everything we hoped. In addition to the actual work, I want to stress how valuable the consulting and advice was that Steve gave us. First of all, he had no hesitation in coming to our house when the shower construction, which I did myself, was at the stage that the shower base had been installed and the next step was to install the cement backer board on the two walls. (Many companies won't come out until all the tiling is done and they can make final measurements.) We talked about the best location for the two attachment points of the fixed panel and the door, the best orientation of the shower set and the transition from floor tile to shower tile, this being level entry. This was a huge help to me. So, I think the quality of the finished shower owes almost as much to his excellent advice as to his craftsmanship. Finally, Steve seems to have stepped up his game with respect to communication. We had originally arranged for the install to occur on a Friday, but his glass fabricator had a delay, so he called on the Tuesday before and the install was moved to the following Monday. Everything went smoothly.

Steve and his employee did an amazing job installing a mirror on the wall in my living room. From…read moreday one, Steve was very responsive and professional, with excellent communication throughout the process. The quality of their work and service was outstanding. I highly recommend Church Hill Glass and Mirror 100%!

If you're shopping around for shower glass in the Raleigh area you'll soon discover there are…read moremultiple companies that provide the service. If you only call one company, do yourself a favor and make sure its City Mirror and Glass. (not to be confused with City Glass and Mirror) Granted, City Mirror and Glass may not have the biggest showroom in the area but their service is top notch. I tend to be OCD when I'm considering making a purchase of considerable expense so I actually spent several weeks visiting all the top rated companies and showrooms in the greater Raleigh area interviewing employees and requesting quotes. Prior to my recent retirement I spent several decades working in every conceivable arena of home renovation market so I had the advantage of being familiar with county inspections, warranties, construction permits, state and county codes etc., I already knew what factors and options should be considered when buying shower glass, from the different types of glass, to the various water spot prevention systems being offered. I had each company come to my house, take measurements, explain what they could or could not provide and submit a formal estimate. Each company was given the same requirements as to what I wanted from the hardware finish to the desired height of the glass. I also maintained a detailed spreadsheet during my research so I could perform an apples to apples comparison between companies, their offering, prices and what they could or could not provide per my initial request. Fact, several of them bent the truth when explaining why their products or services were better than what other companies offered. Two of the companies interviewed said, due to the custom construction and layout of our shower "no shower glass company" could install glass the way I wanted." Four of them said they could provide "most" of what I wanted but the custom elements would be at an additional expense. Ramone at City Mirror and Glass was the only company that said they could provide all elements of my shower design without ever implying there was anything unusual about the layout Even more surprising, the price estimate I received from City Mirror and Glass was easily one of the better estimates I received and a bargain considering I got everything exactly the way I wanted. We have a custom designed Neo angle shower and were forewarned by "other vendors" to understand that Neo angle showers tend to leak around the door. As it turned out, I had nothing to worry about. Mike and Ce'sar (sp) like all the other employees as City Mirror and Glass were professionals. They took great care and time making infinite adjustments to all the panels and door clearances. We've now taken well over a dozen showers and are happy to report not a single drop of water has escaped our glass enclosure. Operating with honesty and integrity my wife and I were thoroughly impressed with the service provided by City Mirror and Glass. Highly recommend.

GREAT customer service, very thorough, and went above and beyond!…read more Ramon (owner) has a lot of expertise and I felt 100% comfortable with his design recommendations for my glass shower issues. I was building a new construction and our builder's glass shower contractors installed my shower door on the wrong side of the shower. This caused a huge issue because the shower door (opens outward) was right next to the master bedroom door (opens INTO the bathroom). I was stressed that the builder and his contractors didn't have immediate recommendations on how to fix the issue - they stated that since it was a frameless shower, the weight of the shower door had to be anchored to a wall and couldn't be supported on the other side of the shower on the 1/2 tile wall per original design. I spent hours on Pinterest and other sites trying to see how others would solve this issue. I found City Mirror & Glass on Yelp and spoke to Nora (front staff). She said to email pictures to Ramon and he would call me back. After he understood what the issue was, Ramon sent me a picture / example of a shower that he did that would solve the issue. Wow, all the stress immediately went away after talking with Ramon. Ramon even came on-site to do measurements in order to provide a detailed quote. He also let me know what other parts of the shower would need to be replaced, including exact number of tiles and the shower curb...which I hadn't considered! When I got the quote, it was very reasonable. Ramon also had a tile contact who I could hire separately, and offered to manage the timing for both if I hired both of them to do the work. In the end, our builder agreed to fix the shower issue with his original contractors, so I did not need to hire City Class & Mirror (this time). However, if I ever have any shower issues in the future, I would definitely hire Ramon. His expertise, honesty, and fair pricing was extremely appreciated.

We had a frameless shower surround installed by Dan's Glass…read more The crew did a good job after a minor mix up (showing up with the wrong hardware). Prices were considerably less than the competition. We would use them again.

I've used Dans Glass exclusively for my sellers whose homes window seals are broken. Mona and Dan…read morehave always been dependable to work with. Their prices are also reasonable. I've used the company a lot of times within the last 10 years. I highly recommend them.

We're very pleased with the work done on our custom glass shower enclosure installed by Maven…read moreGlass. Eric's method for customizing our enclosure was precise with the end result being an aesthetically pleasing and well fitting design that made our already beautiful bathroom feel even more complete. We highly recommend Maven Glass for any custom shower enclosure or installation needs. You will not be disappointed.

Maven Glass gave me a lightning-fast estimate, performed quality and efficient work the next day,…read moreand charged me a fair price. Highly recommend!

The folks at Atlantic Countertops have completed 5 separate projects for us in the past year. A…read morekitchen with new farmhouse sink on a very long run and 2 custom quartz bathroom vanities, moving the old porcelain kitchen sink onto a new quartz countertop in the laundry room, and a new stone facade to a 1950's brick fireplace. As someone that cooks A LOT! I am demanding in the kitchen. I knew the sort of materials I wanted to look at for longevity and durability but I also knew that my kitchen required some unique cuts because the run was very long on one side. With a little creativity from the team doing the measuring (also the install team), we were able to figure out how to hide both the cut in the counter behind a farmhouse sink and cut on the tall backsplash in a shadow under an upper cabinet. EVERY other company in town told me that they would only do a full cut back to front and up the splash showing the full seam in the counter. So I was really happy to have the team figure out an alternative that barely shows just because they thought about placement while they were measuring. They are well-trained! The bathrooms had some unique cuts because the vanities in the mid-century bathrooms sat further out in one case and more narrow in the other. In both situations, they found a small sink in their inventory that fit the spaces really well. The staff did everything from help me pick out the right color quartz to setting it in place along with the sink and cleaning up behind themselves. They were on-time for all of my appointments, neat and very courteous. The bill was exactly as I expected with no surprises. I was able to get nicer pieces than I expected for the tops and the sinks with the staff's help. I would never have been able to do so much without their assistance and knowledge of the products in each manufacturers' line. After working on all of the counters and saving so much I decided to update the front of the 60 year old brick fireplace. The staff helped me select a natural stone remnant and installed that perfectly as well. I think that ended up being our favorite small upgrade in the house. We've used the fireplace more this year since we updated than in the past 10 years combined. It is just that beautiful now! One more bathroom to update after some plumbing is corrected and they will be back for that work as well. I can't say enough about the service and selection. They carry all of the main manufacturers for engineered products and tons of natural stone. They can cut any edge you would like. They take the time to tell you about the seams if you have a long run and figure out ways to avoid them if possible. You can bring your designer with you or just go in by yourself. You can take home samples to check in your own home to make sure you like the selection before ordering. I found the prices to be excellent, and the guidance on which products to look at for a particular style was helpful in keeping me on track. It took a couple of days to get the quote, but we were seriously getting quotes and were not just shopping around. Most places only quote you a per square foot price based on the measurements you give them. All jobs can be a bit more tricky depending on how the tops go into a space. I already knew that having done a bit of construction over the years so the couple of day turn around was fine and expected from a serious bidder on a job. It takes time to work out how the cuts will fit in a sheet and how many sheets will be needed based on your requirements. Be patient, it's worth it.

Dirty, deceitful, and disrespectful liars. My father, grandmother, and I sat with one of their…read moresales people and he promised that they would also install the new faucet along with installing the countertops and new sink. I clearly remember my Father asking this sales person three separate times during this conversation about the sink if they were actually going to install it and they said yes. This was a big reason we decided to spend money with them. Once the installers arrived they refused to do the promised work because they didn't have plumbing insurance. We called and spoke to three different people at their company to either get the cost of the plumber covered because the salesman lied or to have it done. We were put through to the owner of the company who was extremely rude. Instead of providing great customer service, the rude and arrogant owner instead threatened to put a lien on the house if my father did not pay even though they did not do what was promised. Horrible people and liars from their owner down to their sales team. Avoid at all cost.

Deck Screening/staining and repainting project - Abandoned after 12 months…read more He claimed to be a "master carpenter", and showed some pictures of completed jobs, but here, he did not deliver on-time, quality work, In fact, the job NEVER was completed, with him abandoning it after 12 months, leaving significantly more expense required, than the 20% remaining due on the project. Due to his ill-thought, un-documented design, poor implementation, and haphazard execution, there was significantly more cost still remaining to finish the job, correct his mistakes, and clean up from the messes he made. He tried unsuccessfully to hand off the remaining work to anyone who would take it for the remaining 20% still due. But there was so much rework, no one wanted it because it was going to require much more cost/expense to finish. During the course of 12 months, he had excuse after excuse for being late, missing work days/weeks at a time .. Claims that he sent texts to tell me of planned late arrival, but could never show the logs that they were, he had Covid 3 times in the course of 6 months, and was allergic to Covid boosters (taking days off in advance of, and after each booster), saying he expected to have these allergic reactions . He had vehicle issues, interruptions from other jobs, emergency callouts by police in the middle of the night to replace broken store windows. By then it was winter 2021. When he finally resumed work in the spring 2022, he then said he fell off a roof, injuring his wrist, and would no longer be able to finish the job. In actuality, he never worked more than 2 days in week, and almost never worked more than 2 consecutive weeks, ultimately leading to the results listed above. His excuses which, taken individually, might seem plausible on their own, told a different story when considered together. He was in way over his head, and didn't have the competency, labor, and organizational and carpentry skills to execute the committed tasks. Whereas he may be able to replace windows, serious carpentry was way outside his wheelhouse, because it required organization, skill and reliability to deliver a job on-time, skills he doesn't possess.

Took money in advance and never showed up, it's been one year. I will not recommend this business…read moreto anyone.