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Mercy Eye Care

1.8 (13 reviews)
Closed • Closed

Services - Mercy Eye Care

Eye surgery

Mercy Eye Care Photos

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1 year ago

Helpful 0
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5 years ago

Helpful 8
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1 year ago

Helpful 2
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4 years ago

Helpful 3
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4 years ago

Helpful 9
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2 years ago

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5 years ago

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26
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8 years ago

Helpful 8
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8 years ago

Waiting almost 3 hours and they didn't give me prescription for my lenses they told me to come back if I want """

Helpful 9
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201

10 years ago

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13 years ago

Helpful 3
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10 years ago

The wait times are insane. Been here for three hours waiting for an 11am appointment that was scheduled 3 weeks ago. Unacceptable.

Helpful 7
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9 years ago

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MEC Eye Specialists - Patient Reception

MEC Eye Specialists

2.3(3 reviews)
0.0 mi

First started to see Dr Khanna and his staff because I needed an Retina specialists ASAP. I had…read moresevere case of Vitreous Hermorage in my right eye. I've had about 10 visits from 11-01-2018 until now 02-14-2019. On 1-08-2019 Vitrectomy surgery was performed to save my right eye. Dr Khanna performed a perfect surgery and saved my right eye. Two weeks later I was experiencing extreme eye pressure and was in a state of tears from the constant eye stabbing pain. I was able to get a hold of Dr Khanna on a Saturday. I talked to him on the phone and he was able to diagnose the issue. He called my pharmacy and prescribed me eye drops that helped. He saw me two days later on a Monday. He determined I needed to be seen by his colleague Dr Unzueta to get my eye pressure down. Dr Unzueta diagnosed me and determined I needed a Ahmed Valve surgery ASAP. With in 2 days Dr Unzueta performed the surgery perfectly. The pain is now gone and my eye which was in the high 50s in now normal range of 10-13. Together these two specialists along with their staffs saved my right eye. Barbara and Alex are both great staff members. The red hair girl is very nice also and fun to talk to. Both full staffs are great but I had to give special shout outs to them because they make me feel safe and welcome during this whole process. Dr Khanna Dr Unzueta. M.E.C Staff.

Did not notify anyone of the change and employee does not know anything about how handle customers…read more Called office on Wednesday no one returns calls . I paid for a service and someone should stand behind it or refund people . Instead of trying charge me again

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MEC Eye Specialists - Optical Lab

Optical Lab

MEC Eye Specialists - Reception

Reception

MEC Eye Specialists - Exam Room

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Exam Room

Rosemead Eye Center

Rosemead Eye Center

4.6(67 reviews)
5.3 mi

What an amazing ophthalmologist. Dr. Lai, has been taking care of me for the past three years, and…read moreI'm very very happy with his staff. Dr. Lai has the most advanced tools and equipment in his office with the highest technology. It's not just a cosmetic job here. It's the knowledge and experience throughout many many years with the highest education from this doctor. He has multiple achievements and awards. He will tell you straight in your face, which will be the truth with his experience. It's always best to hear. Good news and bad news. that's why I chose to be a patient of the (Rosemead) Eye Center. Thank you for being there when I need the top notch ophthalmologist...

Disappointing First Experience With Rosemead Eye Center…read more This was my first time calling Rosemead Eye Center because I was interested in becoming a new patient. I had heard good things about Dr. Lai through online searches, so I was hoping to confirm what insurance they accept and how to use my medical insurance for an eye exam. Unfortunately, the experience fell short right from the start. The person who answered the phone, Sam, was impatient, unfriendly, and noticeably rude when I asked basic questions. Instead of helping guide me through the process, as any medical office should, especially for new patients--she sounded irritated and dismissive. It honestly doesn't matter how good a doctor may be if the first point of contact treats people this way. A front desk representative sets the tone for the entire practice, and this interaction was a complete disservice to Dr. Lai and to potential patients like myself. I ended the call feeling unwelcome and unsure if I should even schedule an appointment. Customer service matters, especially in healthcare. Sadly, this was not a good first impression.

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Rosemead Eye Center
Rosemead Eye Center
Rosemead Eye Center - Educational, knowledge and experience with a top achievement...

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Educational, knowledge and experience with a top achievement...

Mercy Eye Care - opthamalogists - Updated May 2026

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