I called and confirmed with the receptionist multiple times to ensure they take my insurance. After…read morearriving I was taken care of and then failed to be told that that my insurance was not taken there even after confirming it was. I requested a refund for a 250$ consult. Their employee Failed to notify me on my insurance and do not want to refund me. I have called Multiple times and emailed and they are not responding. A mistake on their end and they can't hold themselves accountable

My mom's PCP referred her to this place because she has cataracts and initially they saw her and…read moredid the test, they told us she needs surgery and they will call us to schedule something but they never did. I had to call 4-5 times to see what was going on. So, 35 days goes by and they tell me they are not in network so the can't do the surgery. Sounds like administrative neglect to me. They don't care if my mom who is old and blind goes one month without knowing when would they be able to give her sight back. Horrible place, I do not recommend.

Great experience, extremely clean, wonderful customer service and stylish eye frame selections.read more

My issue isn't with the optometrist, she's wonderful. She was knowledgable and helpful. My issue is…read morewith Cathy whom I assume is a receptionist. She has a serious attitude problem. Called me to make an appointment, and when I told her I didn't know my schedule and I'd call back, she with an attitude said "you don't know your schedule". She was very dismissive and unfriendly. I hate that the reason I won't be returning is due to rude customer service because Dr Johnson is awesome.

I worked for an Ophthalmologist for 52 yrs. Retired 2 yrs now. I was Lost because I needed…read moreCataract surgery. Since I was coming from one of the best yet He was retired I did not know what to do. I heard of Dr. Vu . Now I have found someone like my previous Boss, my friend n retired Dr. I now refer everyone there. Trust me, here is a DR n staff that are very caring n know what they are doing.. My vision is perfect after having both eye done for Cataracts.

As an updated review - Dr. Chung very nice and patient with my mom. We saw him during my mom's…read moreappointment. I thought she will be seeing Dr. Linda Vu, but so far everyone seems great! He answered all of our questions and concerns. Sarah, who we had a consultation with to purchase glasses with, is honest and not pushy. Selection of frames is small compared to other places though. Parking lot is available and it is free. However it gets full quickly at times. There is parking available on the street too.

They are good doctor the only issue is they are not well organized or they schedule too many…read moreappointments in one day they get all missed up I had cataract surgery on both eyes dr. Paul Urrea is excellent he use to see my son who has special needs when he was a baby anther thing they take too long to respond a message

By far one of the worse customer service establishments I've ever came across! The women in the…read morefront has an awful attitude like she doesn't want to be there. I've been trying to make an emergency appointment for the past 2 years, referrals have been sent like crazy and these people do not bother to call or anything. I've personally call their phone and no one ever answers I lost count on how many times I left a message and yet to get any kind of feedback. My retina specialist said this dr is the best cataract surgeon who can help with my left eye but I can never get through so I might have to go elsewhere! To get ahold of this man you have to go in person they NEVER answer the phone

My right eye started with a cataract problem, I was looking and trying to find a doctor with…read moreexperience and with a comfortable price since I do not have health insurance coverage, I even contemplated going outside of California for the cataract surgery, I was very afraid that things did not turn out well because of past bad experiences with other doctors, when I met Dr. Calvin T. Eng and Vivian it was a relief. They treated me with respect and professionalism, at that moment my fears disappeared. The eye cataract surgery was a success due to Dr Eng's experience in the field.I'm glad I choose him to take care of my eyes issues. I am going to recommend Dr. Calvin Eng to my family and friends because they turned my eye problems into a unique experience and the least painful possible. I will also like to say that the nurses at the hospital were the surgery was done were amazingly friendly and with a lot of experience as well. Thank you very much Dr. Calvin T.Eng and Vivian for such a great experience, you are the best. May God bless you always

Great doc. He is currently monitoring my sons eyes right now and wants to make sure that the…read morecondition he might have does not affect him or hopefully just doesn't have it

First time at Montebello Optometry Eye Clinic and it was exceptional from the moment I walked in…read more The office itself is beautiful and very clean, the front desk staff were very nice and welcoming. It was a bit of a wait, but it just speaks to the time and patience Dr. Zamora takes with her patients. And then Judy! After I filled in my intake information, she explained the purpose of every machine used throughout the eye exam. I even got to see some pictures taken of the back of my eye (first time ever seeing that after over 25 years of wearing glasses!). After the exam she took my existing eyeglasses to pull the existing prescription. She courteously tightened and cleaned them too!! Dr.Zamora then proceeds to complete the exam and explains every step of the way as she assesses my eyes. She's very personable so I felt comfortable sharing recent eye history and issues I've been experiencing with vision and wearing contact lenses. She's very knowledgeable too! Overall wonderful experience and am now looking forward to having my annual eye exams completed with Dr.Zamora and her team!

Been coming for years, they offer more services than before and it's always pleasant, Tabitha was…read morereally nice. They always have the contacts that I need for my astigmatism that others don't, I can always count on them for my eye essentials.

Had an overall great experience at Dennis Lin Optometry. The service, communication, and overall…read morevalue were all excellent. Dr. Dennis took his time and never made the appointment feel rushed. He went through all of my exam findings and recommendations in detail. Unlike my prior eye doctors, who never really showed me the actual pictures of my eyes, he actually brought them up and walked me through what he was looking at. Their communication setup is also super convenient--they use text messaging for updates and questions, and they are very responsive. Karen, the manager, was incredibly attentive throughout the entire glasses selection process. She clearly explained my insurance coverage and lens options so there were no surprises, and she took the time to properly adjust my frames before I left. Wholeheartedly recommend Dr. Dennis and his team to friends and family.

For what feels like forever and now he is seeing my toddler daughter. Today was their first…read moreappointment with each other and she did great and he was so gentle, kind, and warm with her. Highly recommend him!

My optometrist referred me to Dr. Jiang for a laser procedure needed ASAP to repair my retinal…read moretear. I received a thorough baseline assessment and fortunately was able to receive the treatment that same day. Dr. Jiang made sure I knew what to expect during and after the procedure and was careful to make me as comfortable as possible. Audrey proficiently gave me my pre-assessment tests and was very sweet. The office staff was also great. A very positive experience!

Fairly stress free treatment…read more My optometrist referred me to see Dr Jiang due to a horseshoe tear on my retina. After examination, Dr Jiang confirmed the presence of the tear and recommended laser treatment to prevent potential detachment in the future. He informed me treatment can be done right away and asked me to sign the consent form. A couple numbing drops later and he began to laser the torn spot. After about 5 minutes, the treatment was done and it was practically painless. The only sensation I felt was slight pressure on the eyeball from time to time. Overall, this was a lot less stressful than I imagined. Highly recommend Dr Jiang!

My dad had his cataract surgeries with advance technology lenses done by Dr. Lai, and we had a very…read morepositive experience. Dr. Lai was professional, knowledgeable, and took the time to explain everything clearly. The procedure was performed at his office-based surgery center. The surgery itself was quick, easy, and painless, and my dad did not need anesthesia. Overall, we were very pleased with the care he received and would definitely recommend Dr. Lai.

Dr. Lai gave my 90-year-old grandfather a special price because of how expensive cataract surgery…read morewould've been for us. Given that my grandfather had a severe astigmatism on both eyes, it would have cost us an arm and a leg for those special lenses. For him, he saw my grandfather and wanted nothing else than to actually help him. In addition to his genuine generosity, the process through out all of this was very smooth. As someone who is a full-time student, working, and looking after my grandparents I really appreciated how simple things were. Even when I tried to thank Dr. Lai, he explained that he was just happy to see my grandfather doing much better. Sincerely, from the bottom of my heart, he really made a huge difference for my family and I.

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

I've been seeing Dr. Chang for about 7 years now, great doctor always a good experience…read more My contact lens prescription expired 3 months ago (apparently they only are good for one year) and I just wanted to reorder another box until my next annual appointment in a few months. I looked up that sometimes they can do a courtesy extension of the prescription if your vision has been stable and have no issues. I asked for such an extension but was told multiple times I would have to get another contact lens exam for $160 (out of pocket) in addition to the cost of the lenses. I think that as a long time patient they should be able to accommodate such an easy request, since I would be getting my annual exam soon again anyway. It's not easy to schedule an unnecessary exam especially with a busy schedule, just to get a box of contacts. Bottom line loyalty doesn't seem to count here and maybe it's time to switch optometrists.