This is why reviews help... so that I could choose a hotel that did not disappoint.
I needed to book one night using United Airline points, but I don't ever trust the reviews on the booking site, whether it's through an airline, timeshare bank or other. TripAdvisor is usually where I look, as the reviews are most often objective, up-to-date and give me an idea of how people feel about a place.
After sifting through many of the reviews, I landed on the Mercur in Copehagen. I'm glad I did.
Upon getting to the hotel, I observed Kristoffer at the front desk, assisting guests before me. I could tell he took pride in his work and really cared about the guests, based on his demeanor, suggestions and help.
When I got to the desk to see if I could check in early, he apologized, letting me know that the room wasn't ready yet. I told him there was nothing to apologize for, as I was early and it was before the stated check-in time. He led me to the room to store my luggage.
Kristoffer and I then embarked on a bit of my 'tourist' walking tour, giving me suggestions based on my interests, and even telling me who to ask for at a particular bar/restaurant, who I later made contact with and was so very friendly. I had a great day and evening out with the help of Kristoffer.
I opted to add the breakfast into my room package and that was really good, so it was very convenient for my morning to get the day started on the day I would depart the beautiful city of Copenhagen. I was able to touch base with Kristoffer one more time that morning to thank him for all his suggestions and help.
Kristoffer let me know that the location of the main train station was only a block+ from the hotel, making it extremely easy for me to get to the airport for my flight home to California. I'm always a fan of using public transportation when I can. I could see that many others adopted this attitude as well based on how many where there with their suitcases.
If you are looking for a great place to stay, my suggestion is The Mercur. Close to the trains, and very close to the main walking promenade and Tivoli Gardens, among many other things. read more