I usually like Doubletree and I was not disappointed at this one. I arrived very late and was…read moregreeted by pleasant and helpful staff and my fresh-baked cookie! As I have read in other reviews, the hotel looks not to have been renovated in a while but that was not a show-stopper for me. It was older but my room was cozy and clean and my housekeeper took excellent care. It was so wonderful to get in from a long day of working to find towel animals with candy pieces and a heart! The food in the restaurant was good and the kitchen and bar staff were equally great. I had an all-around good experience here. So long as I am treated well and my surroundings are well kept, I am satisfied. I will stay here again on my next business trip!

This is an okay hotel. A few positives and negatives but overall an okay stay for the price we…read morepaid. The staff were friendly and in the main pretty helpful. Their was a long check-in queue when we arrived and the manager came over to apologise and say that one of the bar staff was going to come round and get us drinks to apologise. A nice gesture until we were told it was a choice of lemonade or coke! All areas of the hotel were clean and our room & ensuite were a good size. We were on the third floor which for some reason was very, very hot! The air con in the room worked well, but the corridor and communal areas were toasty. The hotel has a Living Well gym and pool attached. We never used the gym so I can't comment but did use the pool. We had a 10 minute wait when we arrived at the gym reception as they had ran out of clean towels, not ideal with a wriggly baby to entertain. The pool is a nice size but seemed to have a lot of sand at the bottom. Urgh. There is also a jacuzzi (which was out of order), a steam room and a sauna. The food at the hotel was good. There is a large retail park across the road from the hotel with a Nandos, Cinema, Tesco etc, and originally we were going to head out to eat dinner. But after the long wait to check in it was way past my son's dinner time and he was cranky so we ate in the bar (as the hotel restaurant didn't open till 7pm). Children eat free with a paying adult and the choice of food was great. Fresh veggies and hummus dip to start and pasta with a tomato sauce which was rammed with veggies go a big tick from me for being healthy and a big tick from my son for being delicious! Our food was tasty, a generous sized chicken burger. And breakfast the next morning had a great selection from the usual cooked selection, breads, pastries, fresh fruit, meats, cheeses, mmmmmm. One real annoyance was the lack of any baby change facilities in the communal areas of the hotel, made for some interesting nappy changes! This could be rectified by the hotel so easily.

This is a wonderful place to stay, or have a meal, in the heart of Birmingham. The Sunday set lunch…read moreprovides both delicious food and a relaxed ambiance for meeting with family and friends.

Breakfast Review: I…read morehad a breakfast meeting this morning and couldn't believe my luck when my colleague suggested Hotel du Vin - a venue that I hadn't considered for breakfast before? Breakfast was great, service was excellent and very prompt. Coffee was good too. At £16.95, its the most expensive I have eaten in Birmingham - but this does come with access to the pastries and cereals too - so its still expensive though, compared to others locally. Breakfast consists of eggs, (I had 2 perfectly poached ones), 2 bacon, a flat mushroom, half a tomato, black pudding, (not great - a bit crumbly) and a tiny sausage. Its a shame about the sausage - it should have been bigger or another should have been added to the breakfast. Would I go back? Possibly. There is some great competition in Birmingham

Stayed here one night as a stop over for a flight back to the USA. Check in was long for some…read morereason even though there were three receptionists. Hallways look dated and feel like a ships galley. Old doors and rails. We had a corner suite which was a nice size with a lake view. The room looked nice and bright on entry. Room was warm A/C was not good. We found a small fan in a closet and used that to cool down. Drawers didn't close well and there was a hair inside one. I think there is a leak from the bathroom into the bedroom on the left side of the bed. The carpet is soaking wet . There are chipped and dirty pieces of furniture. The couch is not comfortable, the cushions don't fit well. Shower has several areas of mold and dirt Bed was comfortable overall and plenty of towels available. We dined in the restaurant inside the hotel. It was great, the service and food were excellent. Nice view of the lake. We left hotel at 3.30am. There were three people on reception, not one acknowledged us and said goodbye!

We were here for two nights. They appeared to have lots of parking spaces. We walked up from our…read moretrain ride, and I was so thankful that the front desk person didn't say anything about how sweaty I was, haha. We checked in, got upstairs, but the room was rather warm. Now, I didn't want to be that American tourist who complained about the AC, but the vent had no air moving at all. So we gave it a few minutes, but nothing changed. We went downstairs, and they explained that with the heat wave, it has a hard time keeping up, but that it should at least be blowing some air. So the front desk person had no trouble at all just moving us down the hall to a new room where the AC was blowing, and it was noticeably better. Our bed was two twin beds (as we booked somewhat late), and they were comfy to sleep in. The room came with a desk, which was nice to use while I prepped some work items. The room's bathroom was a regular small hotel bathroom, but I did run out of conditioner one morning shower and just had to deal with it as I was on a schedule. The hotel staff brought some later when my husband requested it. The breakfast experience is fun! They had lots of very helpful staff members willing to bring you napkins or help you find an item. They had lots of items for a hotel breakfast - a hot dish bar, a bar for porridge, a bar of pastries, a bar for yogurt bowl making, and a bar of other cold items. They also had lots of drink choices. I enjoyed my breakfast here. I was relieved that the breakfast was good, as there were 0 other breakfast options within walking distance. (kinda odd). Be warned, however, that the nearby dinner options are very slim. The 'best' choices were at Resort World, and that's not saying much. I didn't love eating there, and I didn't want to pay the Hilton's dinner prices. Keep that in mind!

The hotel Delta Marriott in Birmingham was so nice and clean! It was a lovely experience ! The bed…read moreis amazing , the bathroom immaculate and so clean! I truly appreciate a clean well kept room! Sleep requires peace and this property provided that! The food in the hotel restaraunt was ok.. I tried one of their new menu offerings (curry wings) I deffy didn't enjoy it. The CEASAR salad was so good! The cheese fries were not that great ..

I recently visited here for a hen do, and was very very excited as the Marriott is synonymous with…read moreluxury. The reception area looked great and there were refreshing welcome drinks we could help ourselves to while we waited, I had parked in their car park and was given a token so that there would be no charge for the use of that facility. The staff were very polite and friendly so I had high hopes for the rest of the day. However when we went downstairs to the heath suite, I was left somewhat disappointed. The changing room area was quite small with only a few lockers, as there were other guests using the spa we didn't even get a locker each to ourselves, so 5 of us just had to squeeze our things into 3 lockers! I had ironed my dress for the evening event beforehand however that got creased as there were so many bags in the locker that it was not able to hang properly. It stated on the wall as you walked in that there was a sauna, steam room, Jacuzzi and pool, however there was no sauna. The facilities that were there were great, but I had been hoping to paint my nails and dry them off in the sauna, so I was disappointed. The sun loungers had all been taken up by other guests so we had to leave our towels on the chairs by the tables. There was quite a mess of coffee cups, tissues and things on the table when we arrived, and it was still there when we left 4 hours later. I had booked a pedicure as my treatment, my friends had booked massages and facials. The pedicure was good, but normally they file the dead skin off your feet as well as doing your nails and you get a little bit of a foot massage which they didn't do here. From what my friends told me, the massage was good but it depended on which therapist you had, as each did slightly different things. The lady who had the facial was happy with that as they use decleor products. There are only 2 showers and 2 closed changing rooms, so it was quite a long wait before I could get ready. The showers were also filthy! There were empty bottles, hair and scum on the floor of both showers and we had noticed that when we arrived, but assumed it would be cleaned by the time we showered...it wasn't! All in all I would say it was a disappointment for all of us, as we had expected far better!

I love the location by Brindley Place; v close to nice bars and restaurants but just far enough so…read moreyou are not disturbed by the crowd. Booking was very easy, i was even able to choose which exact room in the building i wanted! When i arrived at the hotel, the young lady at the desk asked me if i wanted to have another room as there was a stag do staying on the same floor as me. I thought that was very thoughtful. The room i had was clean, well presented with all the amenities announced when i booked. The bed was really comfy and there was some nice chosen information about the area. I will definitively come back as i had a very pleasant stay for the same price of some not so good hotels.

What a lovely affordable hotel! This is my second time…read morestaying here while in Birmingham for business and I was happy to walk into my room which is well suited for the business traveler. There is a mini fridge to store my snacks, drinks and leftovers. They have a multitude of plugs in the room which means I don't have to crawl under a desk or move the dresser to access a plug. I love that there are plugs next to the bed for both standard power cords and for USB chargers for my iPhone and iPad. There is a nice desk that has a view that I can work from, and a comfortable bed that I can crawl into and watch tv in. The location is quiet, but I can walk to a few shops if needed. They have room service, But I can only attest to the fish and chips which were really good. The hotel is a quick 5-10 minute taxi ride to the city center or the New Street train station which makes it convenient. The staff is extremely friendly and helpful and I really appreciate their customer service to help me always feel welcome and comfortable. If you're in Birmingham for work or for pleasure, I highly recommend this Hilton Garden Inn. For the cost, this hotel is excellent in terms of service, the quality of the rooms and the location.

This is a relatively new addition in a former office block on St Philip's Square (front rooms get a…read moreview of the Cathedral). Location wise, it's around five minutes from New St or Snow Hill stations and very central. It's as close as you get to a leafy spot in central Birmingham. The reception is stripped down, with self check-in and an assistant to help. Breakfast and dinner are provided in the adjacent Beefeater (named "Bar & Block"). The rooms are pretty standard, but quite well soundproofed, and I didn't suffer from external noise or that from other rooms. Free wifi was perfectly adequate for email and messaging. The beds are very comfortable, though neither the 'soft' or standard 'hard' pillows quite do it for me. The problem for sleeping, however, was the noise of the heating/cooling unit fan - an irritating whine which meant I had to turn it off to go to sleep and then awoke at 4am too warm. There was also a peculiar, intermittent watery noise, which I presume was someone flushing or washing elsewhere in the building, though it may have been the air-conditioning. Breakfast was ok, a fairly standard buffet, though Europeans would bemoan the lack of cheese and cold meats. I returned from getting a second cup of coffee to find the waitress clearing away the toast I had just buttered, although she apologised and offered to get me another. So, ok for the price (£118 including breakfast on a weeknight) but not outstanding value given the imperfect sleep.

Premier Inn is considered to be a budget chain hotel. However, having stayed at several of their…read morehotels in the last year, I have to say that I'm most impressed. The website is clear, comprehensive and it's easy to compare several nearby hotels to choose the most suitable one. My family and I stayed at this Premier Inn in Birmingham city centre earlier this year to attend the All England Badminton finals at the National Indoor Arena. The hotel is perfectly located in the city centre, close to all the shops and restaurants but only 20 minute walk along a pedestrianised route from the NIA. There is some metered parking outside the hotel but for longer term parking, it's best to use one of the many public car parks nearby. We used the Brunel Street car park which is a 5 minute walk away and cost around £8 for 24 hours on a Sunday. Check in is a funny affair with self service machines to enter your details but with very eager staff hovering to help. This hotel is very well staffed with helpful people and I'm not really sure why they don't just use a traditional check in system. The rooms were big and like other Premier Inns I've stayed at, quite modern and updated. There was a problem with the shower door in one of the rooms but we were given a new room immediately. The beds were comfortable. There was a nice looking on-site restaurant but we chose to eat out. This hotel satisfied both the CTG (Chinese Thrift Gene) and the CQG (Chinese Quality Gene)!

Stayed here for a work trip. Room was large and had a great hair dryer…read more Food was great it's an extra £5 if you want room service or you can order at the bar area and bring up the food to your room. Staff was super friendly Cab service at the front was a bit unreliable Overall I had a great stay

Great service! The manager, Malik, couldn't have been nicer or more helpful. Clean, quiet, great…read morebreakfast. Will be back!

Disappointing. HVAC was out of order in my room. Calls to the front desk went in answered…read more Finally talked to them and then silence for an hour. Called again. Turns out that there are no technicians on duty on Sundays so they moved me to another room and gave me a drink ticket. The AC in that second room was not any better. Clearly the entire system is down. I guess if I had gone to the bar and had that drink... I cannot recommend staying here. Sad old worn out hotel.

I love Crowne Plaza Hotels. Service is always very friendly and accommodating and this location…read morewas no exception. Close proximity to the convention center, helpful with reservations, transportation. I really like the lavender spray they have at the bedside. Unique and something I'll start doing at home! The rooms are nice sized and comfortable.