A good size room as I was given an end room so loads of space. It's a shame I was only there for one night as it was a good space to relax in, but one night you sleep wake up and your gone. Nice art work on the walls and all the amenities you would expect at a hotel, WiFi, ironing board, kettle, mugs, tea coffee etc etc. The staff on reception were helpful and got me checked in quickly. I was there for a days conference so we also used a meeting room. The coffee machine played music as your coffee was made, a nice touch. There was a little faff getting the laptop connected to the screen but once connected all was good. Nice break out area. The bar staff were quick and efficient with plenty of staff working not just behind the bar but on the floor as they are still operating table service. I might have gone 5 stars except for my experience with breakfast the following morning. As part of our package we were able to use our meeting space for breakfast. I was under time pressure and was reassured breakfast would be with us shortly, I heard this for an hour and as I left they arrived with breakfast Other than that I liked the hotel, it's location is great and the staff were good. I will definitely use again. read more

Malmaison Hotel - Hotels Near Me - Birmingham, XWM

Excellent hotel right by two malls. There's also a Starbucks in the lobby. Lobby area is somewhat small though, although there are some seats. There's also stairs that lead up to the bar/restaurant. Room service is also available but I don't remember the hours. The rooms are spacious and very nice. Comfortable beds and nice amenities including a towel warmer, USB outlets right by the bed, and plenty of snacks and a mini bar. There's also a Spa here and meeting rooms. An indoor parking garage as well. I would definitely stay here again. read more

The amount of times I have been to the mal can't believe I Havant done a review!! I love this hotel and the restaurant ever time I have stayed here or had food it has been amazing. The staff have always been accommodating and friendly . Literally have nothing to fault it on. If you eat in the restaurant i recommend the chefs table. Which is a selection of cured meats fish and fresh pasta , salad and breads to start. Also the scallops with pea purée its making my mouth water just talking about them they are that good.!!!! The hotel itself has large spacious rooms one of the most comfortable beds I have ever stayed in ! They also give you a late checkout at 12 which I also love. read more

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A friend and I recently visited Malmaison for dinner and I really can't fault the quality of the food or service. I went for the chicken liver parfait for my starter which was light and tasty served with well toasted bread and salted figs. For main I went for a rib eye steak which was beautifully rare served with fried onion and fries. To go with the steak I also went for a bernaise sauce...... and a salsa verde.....I can never decide what sauce to go for so to save disappointment why not order both! We were offered the dessert menu but after that mountain of food decided that in order to make it out of the door it probably wasn't the best option. Really great meal! I am looking forward to visiting again soon. read more

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By far my favourite hotel in Birmingham!! Everything about the malmaison screams class and style. The location is pretty perfect to get to places in the centre. the rooms are beautifully decorated and comfortable and very big! The bed was so comfortable. We had breakfast in the restaurant on the saturday which was delicious, putting black pudding in front of me is always going to get you 5 stars! We had the continental breakfast on the sunday which was delivered to our room which we were very happy about as we were not ready to leave the bed! Overall a brilliant experience and I can not wait to stay again!! read more

Malmaison Hotel - Sunday cocktails for the win! - Hotels Near Me - Birmingham, XWM

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The Malmaison is wonderfully located, especially if you are coming into Birmingham from New Street, in the mailbox development. A short walk from most places in town it's a good spot to locate yourself for general tourist activities. It's also solid value for what you get, keep an eye out for offers you can sometimes get a room for a song here. The rooms are lovely and quiet with large windows letting in plenty of light, the views are ok, if you're higher up you'll benefit from being able to see over a lot of the other buildings in the surrounding area but you are in the city centre so there's plenty of great car parks to look over at. We stayed in a superior double room which was remarkably spacious with a nice big bed, two chaise lounges and a good size desk with comfy chair. Amenities in the rooms are good, consumables like coffee and shower gel are of particularly high quality and it's nice to see touches like usb chargers in the plug sockets. The rooms could do with a little love however, the dial for the shower in our room had a big section knocked out of it for example. I had a pretty good night's sleep however it was marred by the fact that the room was simply too hot for my liking and the (very loud, clunky) air conditioning wasn't up to the task of cooling it down enough, I do like a cold room to sleep in though. Mattress on the bed was really nice, just the right balance between firm and soft and the curtains are really heavy, letting in almost no light. The staff were friendly and efficient throughout, check in and out was extremely smooth, in fact you can just fill out a card and post it in the little postbox at the end of the reception desk to check out without waiting at all. It's worth noting that the mal also has a good cocktail bar, much better (and better value) than the average hotel and this whole floor (including the brasserie) has been renovated relatively recently so it's not at all tired like some of the other areas. Breakfast is in the brasserie, which also does a cracking Sunday lunch, and it's a good one. Good quality pastries etc in the continental buffet and then a selection of tasty hot breakfast staples to choose from, a lovely start to the day. read more

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Ahhhh... That wonderful word. Staycation. With it being my partner in crimes birthday in November, I was struggling to think what to do to make it special for him. Now, he has a lot of "stuff" (and we live in a one bed flat), so buying things wasn't going to cut it. As we have had a mental year (without a proper break), I thought it might be nice to take him somewhere for the night as a suprise. After a natter with some of the other Yelpers and some of my friends, Malmaison was suggested as a great place to do just that! You know what? They weren't wrong. Firstly, Malmaison is very easy to get to. Located in the centre of Birmingham (in the Mailbox complex) Malmaison boasts a hotel, a bar, a brasserie and a spa. It's just 5 minutes walk from New Street Station and is easy to find from anywhere in the City. It's currently a little unassuming from the outside (with the ongoing work at Mailbox), but the entrance is just next to the carpark area and once you spot the signage, it's a doddle to locate. The hotel hosts a whole range of offers throughout the year. From spa packages to romantic weekend breaks, there is many a deal here for many a budget. I opted for the "Sunday night stopover" which entailed eating in the restaurant (minimum spend £75) and then the room costs just £25 for the night (unless you upgrade to a posher option). The restaurant is lovely. To get to it, you have to go through the reception (on street level) and you can either catch the lift to the first floor or take the plush looking spiral staircase one flight. We were a little early, but this wasn't an issue. We were booked in, our coats were taken and we were whisked over to a table overlooking the street (perfect for people watching during your meal). We were given the option of the "al la carte" menu or the "all-you-can-eat" Sunday brunch or lunch. We went for the latter and didn't regret our decision! We ordered a couple of cocktails (peanut butter and makers mark cocktails, a fantastic combo) for £9 each and perused the menu. You order your mains and dessert with the waiter and the starters are then (mostly) self service. You can order an omelette or waffles (included in starters) which are cooked fresh from the menu as well. The selection of starters was amazing! Terrine, soup, cheese, salads, cooked meats, olives and seafood... it had it all! Our plates were so overstuffed you couldn't have fit anything else on there. The soup was a sweet potato on the day we went and was delicious! We also had waffles, which meant by the time our mains turned up we were already mostly full. The mains were equally nice. We both had the roast beef (served very pink, as per our order) and the meat was melt in the mouth. The roasties, veggies, yorkshire and gravy were also faultless meaning we cleaned our plates. With our meal we had opted for bottle of Mal Plonk (the house red), which was very serviceable at £17.50 a bottle. By the end of the mains, I couldn't even finish my wine... I was stuffed! But there was still the dessert to come, so after around a 30 min break (our waiter gave us as much time as we needed), we requested these be sent over. I opted for the the creme brulee (one of my favourites). Again, the burnt sugar crust was crispy and the custard inside was perfectly balanced with vanillary sweetness and mellow creaminess. Bliss. After we had finished our meal, we popped (read waddled) down to reception to check in and grab our room. As it was Dan's birthday he was given a complimentary glass of champagne during the meal, had his plate decorated for desserts and was given a cocktail voucher on check-in (which were all little extras and made the visit a little bit special). Our room was a standard double, but was fantastic. I have stayed in a lot of hotel rooms recently and this was definitely one of the better ones. Generously sized, good filter coffee in the room, a lovely large bathroom with 100ml complimentary shower gel and shampoo and a huge, comfortable bed (which was perfect for us to nap off the massive lunch). Unfortunately we didn't get a chance to venture into the spa (this closes at 6pm on Sundays), but we had a great time watching TV and chilling in the lovely surroundings. After a good nights sleep, we checked out at 7:30am to head home and get to work. The staff were a little confused when they asked if we had a car parked in the garage or needed a taxi and were greeted with the works "it's ok, we'll walk home", but c'est la vie! All in all, a great experience. It wasn't *quite* perfect as no where could we find details of when the spa was open, the facilities it offered to guests and our mains were bought over a bit quickly in the restaurant (we were told to ask for these when we were ready, but they were just bought over when they were done), but I would definitely go back for another little slice of relaxation in the City. Well recommended (especially the Sunday lunch which is a bargain at £19.95pp). read more

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Only a one night stay but everything was top. The design, cleanliness, service, ambience, comfort level and the spa! Have to admit I was surprised to find this place out here... Bed room was toooo comfy, super nice beds. I love the design too, the art work the furnishing. Perfect! Spa - a very classy place. Very nice treatments and staff. A very broad range of services...almost anything you can think of they can deliver...and well. Restaurant - the food was ok, only two meals so cannot tell. But the staff service was absolute top level. Made me feel so at home. read more

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Lovely cocktails but not cheap! -We're talking £8-12 each. I went along with a friend as we had a Living Social voucher for two courses for £15. Normally the main course are approx. £18/20 each! We both enjoyed out main and desserts, but I would say the menu is geared up more towards the steaks and burgers. The menu isn't large, so you will love everything listed or like nothing!. The restaurant itself is dimly lit and has very dark furnishings. It has an calm, warm relaxing atmosphere. The service was ok-they couldn't seem to get the timings right with the drinks and the food and in fact no one was around when we were waiting to be seated. Nevertheless when they did show they were very friendly. I would go back again-if I had another voucher, or someone else was paying!;) read more

My style of hotel (well usually but I am partial to country houses too!). What is mean is cool, funky, modern design focused. Situated in the Mailbox in Birmingham. Bar on the upper floors with small restaurant off it. Some nice stylish stores situated in the same building such as Armani and Boss. Expensive prices but it is a 4 star hotel. Cocktails and food are nice. Bedrooms way more spacious than the sister hotel in Manchester. Not sure how central it is for walking as I taxied it everywhere. Friendly staff. read more

Malmaison Hotel - Hotels Near Me - Birmingham, XWM

I went to the launch of Malmaison new 'work + play' space (meeting room and events space) and wow did they throw a party! We were greeted with a red carpet, photographers ('paps' lol) and a glass of champagne. The space was much lighter and more spacious than previously. The staff were very attentive... But the real showstopper was the food. They put on what I have to say must be the best buffet I have ever seen. Whole suckling pigs, lobster, meats, cheeses, fish, cold cuts... And every mouthful was delicious. It was of very high quality. read more

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This review is only for the breakfast. The evening menu is a five star to me. But after saying that a 15 pound breakfast is simply outrageous !!!!! I still can't catch my breath. The service wasn't great but it was early. Think I'm still fuming after paying that much. I will go for dinner again as its amazing. But as for breakfast I'd rather starve. read more

I'm updating my review to give the Mal 5 stars. I've stayed here a few times now and every time has been brilliant. I absolutely love staying here, it's a cut above every other hotel I've stayed in in Birmingham (and I have stayed in many!!) The rooms are spacious, the beds are so comfy I never want to get out! The staff are always helpful should you need anything - we needed a phone charger, rang reception and one was sent to our room within minutes! As I mentioned in my previous review, the full sized soaps, shampoos and shower gels are a lovely touch and they smell amazing! Mal Maison is definitely my favourite hotel. I'll be back soon! read more

Malmaison Hotel - Hotels Near Me - Birmingham, XWM

I was lucky to be invited to the launch of the new Work+Play meeting space at Malmaison Birmingham. The last time I attended an event there I noticed that it was looking a little tired so I was pleased to see that all of the meeting rooms have been now comprehensively refurbished. The space was set up as more of a party venue last night, we arrived to find there was a DJ, prosecco, cocktails, alcoholic ice pops as well as a selection of lovely canapes on offer. We were extremely impressed when we were ushered in to one of the spacious meeting rooms to find an amazing buffet selection of food on offer, from cured meats to fresh fish and seafood to roast meats. All of the staff we encountered over the course of the evening were courteous and helpful. All in all, we were very impressed, the Work+Play area is definitely worth considering if you are organising a meeting or event in Birmingham. read more

I visited the bar area here for a Christmas meal in December. It was a Tuesday afternoon so the place was quiet which meant service was quick and food arrived promptly. The food was good but not excellent. Perhaps a touch expensive but it was indeed tasty. The staff were really fantastic in their service and the decor is very pleasing on the eye. The bar area is great for a chilled out pre drink and I'm told it's 'THE place' to be for a lively Saturday night drink. I hope to find out soon. Situated in the newly refurbished mailbox, this location is fantastic for the lively bars at the back of the mailbox and is a short walk to new street station. read more

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Having dined here previously for lunch with a friend, I found the food delicious and the service brillant then. On this occasion I was here for a friends birthday celebrations, who had hired out one of the meeting rooms which was decked out with party balloons, table decorations and cabaret tables for a three course meal. We had pre ordered our food some weeks ago and yet again the food didn't disappoint. Chicken liver to start, mushroom risotto with a Parmesan crisp which was creamy and delicious and one of my favourite desserts Creme Brûlée to finish. One nice touch was there was an iPod docking station in the "party room", which meant the party organiser could bring their own tunes. There was also a bar set up directly outside the room. After dinner we then moved to the main bar, which was buzzing at 11pm. A more sophisticated crowd seem to gather here for drinks and food in the main restaurant. The cocktail list is extensive and the bar staff attentive. There is a nice atmosphere in the bar, with some background music playing but not too loudly so you can still have a conversation! All in all this is a great place to meet for drinks, dine and stay. read more

I've never stopped here but I've been inside the shiny rooms and they would make a good place to stay for a weekend away. The reason I'm reviewing Malmaison is for the bar. A good hotel needs a good bar, and to everyone who dotes on the cocktails at The Victoria or Island Bar I say you need to try a real cocktail. Here they have the range of good spirits to make an amazing cocktail, as well as a good bar space, time and trianing to deliver you a good drink, whether you like your Martinis extra dirty or not. Yes its pricey but you're getting a good drink and the bar has a great feel to it. I visited Malmaison whilst with friends from New York who own a bar and know what it takes to make a dirty Martini. They were fairly pleased with the result and the barman took the banter in his stride. You do feel like you need to be a bit dressier to drink here but no-one batted an eyelid at our slapdash, casual appearance. read more

I went to Malmaison as I was given a voucher for the "Star Deal" and very good feed back for 2 courses and 1/2 bottle of wine for £19.95 per person. The service was excellent. The Waitresses were very friendly and impressionable, suggesting good places I should take my friend to visit. They made us feel very welcome. I had a friend visit me from the USA, so felt I had to make an impression and show the great sights and eating spots Birmingham had to offer. This was definitely a good choice! I had the Lamb Steak for mains and ice cream with honeycomb pieces for desert. Both of which, perfectly presented and very tasty. I would recommend a visit to anyone, albeit can be pricey dependant on your tastes. Worth it though in my opinion. read more

Dined here a month ago... only got around to posting, exceptional ambience, food was superb and the staff extremely attentive. Would definitely recommend. read more

I've never stayed at the hotel but I have eaten at the restaurant and had a drink at the bar. I ate Sunday lunch at the restaurant. This was amazing! For £20 you get to choose starters and soup from the Chef's Table, a brunch or Sunday lunch main and a pudding. The Chef's Table was full of cured meats, cheeses, salads and more. For my main meal I had the chicken dinner, which was the best roast I have ever had. It was served with a delicious cranberry sauce. My pudding was a gooey, indulgent chocolate pudding. I was stuffed but glad I made room for dessert. The Mal's Sunday Lunch is a must do. My second visit was part of Birmingham Cocktail Weekend. Between my first and second visit they had glammed up the bar and it now looked less like a hotel bar and more like a bar...bar. I liked the bright lights and brick walls. It was heaving in there and seemed to be plenty of passing trade as well as hotel guests. We got to have a specially made watermelon cocktail for £4 as part of the cocktail weekend. It was a little sweet for my tastes but contained good quality ingredients. I had a cocktail when I came for the lunch the previous time so I can confirm that the cocktail menu is top notch. I've found service very friendly and relaxed but efficient, particularly at the restaurant. I'd be interested to see if they have updated the restaurant decoration as well as the bar, as it was looking a little tired last summer. read more

I was SO EXCITED when, as bridesmaid to a friend, I was asked to stay over at Malmaison the night before the wedding. Did I want to stay in luxurious gigantic kingsize beds and pamper myself in the spa beforehand? Yes! Yes I did, and it was splendid! The room we chose was MASSIVE - and it wasn't even a posh bridal suite! It had two gigantic 'kingsize' beds (though when I laid on it side to side I couldn't make my feet stretch over the edge!) in one room, with a small screen divider in case we didn't want to natter through the night. Which we did for a bit, until all the nerves made the bride fall asleep. The spa was also lovely. I'm one of these people who rarely indulges in 'girly' things like massages or spa treatments, so I feel equally unprepared for what to expect from such things. I went in on the simpler end of the massage spectrum, and opted for an Indian Head Massage which was amazingly relaxing and left me tingly.. though I did have a greasy scalp afterwards which is presumably to be expected? It didn't matter anyway, as I was going to spruce myself up the following day for the wedding. I really loved staying at this hotel. It was relaxing and luxurious and right in the town centre - perfect for the wedding which was at Birmingham Cathedral. read more

Only had a couple of drinks early evening, on a Monday But even the there was certainly a Buzz, interesting decor. read more

Malmaison Birmingham is the best-known boutique hotel in the city, its opulent style and rich colours always a crowd-pleaser. Set amidst the bustle of The Mailbox complex, 189 rooms offer sanctuary to discerning guests, the epitome being the Penny Black suite. All deep purples, black and rich reds, the suite has a small screening room, separate lounge area and even a treatment room for in-suite massages! Five signature Mal meeting rooms take a maximum of 45 people in theatre style and a private dining room for 16 people allows groups to enjoy the fabulous brasserie food. If you dont like dark colour schemes then this is not the hotel for you. It can occasionally feel claustrophobic, but in generl I find it cozy and intimate. read more

Malmaison Hotel - Penny Black suite - bedroom - Hotels Near Me - Birmingham, XWM

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Stayed here at very short notice on a Friday evening and got an amazing 'friend of a friend of the manager' deal, can't say how much for, but an astoundingly low price. Also had the best non-suite room in the whole place, on the top floor. Fantastic room, immaculate, classical music playing on arrival. Lovely toiletries. The bar is contempory and stylish. Waitress service when it's not packed out. Lovely cocktails and not over-priced (but not cheap either!). Breakfast was included and had a great continental selection. I had salmon and scrambled eggs, which were tasty, but a friend had boiled eggs and soldiers, which were underdone and not as good. Service was a little slow. Good for celebrity spotting! Kelly Osbourne (in the room next door) and Trinny and Suzanna at breakfast One of the nicest hotels I've stayed in, would definitely recommend the Malmaison brand. And I haven't been swayed by the excellent deal too much, promise! Although going back and paying full price next time might sting :) read more

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Malmaisons interior is very unusual but in a good way being its very modern & luxurious. Each room is very unique and very spacious. The service overall is very good however the occassional member of staff can lack slightly. The bar also is the prices you expect from an upmarket hotel however the food and drinks are of a high standard. The mailbox is only a short walk away and I would happilly return here - When I can ;) read more

Our boys booked a table for a Farther's day treat. The staff were really friendly & immaculately presented. Starter was buffet style of the highest standard & quality!!! As were our main meals. We would have awarded 5 stars but unfortunately we had to wait quite a long time & enquire a second time for our drinks & water. We were presented with a Father's Day gift. Which is a nice touch!! We would definitely go again!! read more

In Birmingham's 'Mailbox' this Malmaison hotel is one of the nicest places to stay in the City. It's also one of the cheapest for a night away at the weekend. The whole place is really well fitted out, all of the rooms I've stayed in have been plenty big enough, with a nice bathroom too. The beds are comfortable, the lifts come quickly, there's parking right under the hotel. The only negatives are that the staff can be a little bit too cool and the spa is ALWAYS fully booked at the weekends. read more

I have visited the Mal on a few occasions for food and drink. The staff always go above and beyond on every visit. The food and cocktail quality is very high. The prices are higher than other establishments in the surrounding area but you get what you pay for. Always a happy customer :) read more

Malmaison Hotel - Hotels Near Me - Birmingham, XWM

Treated my friend to afternoon tea for her birthday, I was not disappointed. Loved the mini burger and the wraps as makes a change to having sandwiches. We couldn't manage the scones so they boxed them up for us and they also treated my friend to a free glass of champagne as it was her birthday. It would have been 5 stars but I don't like the fact a service charge is added automatically as I like to decide for myself if I tip or not depending on service and then knowing it's going to the staff. read more

Malmaison Hotel - Enjoyed a lovely lunch celebrating a friends birthday. - Hotels Near Me - Birmingham, XWM

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I have stayed in Mal a couple of times and found it very nice and welcoming, very comfortbale and quite luxurious. It is not ludicrously expensive, but not cheap either so is perhaps a place for a special occasions. Although I have never eaten at the Mal restaurant, I have heard good things about it and i have actualy had a drink in the bar there, which was very nice, although pricey i found. For a nice night out at The Mailbox, perhaps for a special occasion, the Malmaison is perfect as it is close and very smart. Plus if you do want to venture into town, it's a 10 minute walk of a cheap taxi ride. read more

The spa is lovely and peaceful, not too expensive for the location, Booking was easy and they were very fast to respond to emails. Very relaxing, car park is a bit expensive but not as bad as some places in town! read more

I stayed here about 2 years ago with work for our Christmas party and it was really lovely. Rooms were large and decorated modern but comfortable. Bathrooms were also really nice. The bar area and where you have breakfast was at the same standard. Rooms are about £150.00 but nice for a treat if you are going for the weekend. Beware that there is a charge to use the car park and it is not free if you are staying there. Its £18 for the night. read more

I stayed at the Malmaison in Birmingham last year and must admit it was once of the nicest hotels I have stayed in to date. The hotel is based in the centre of Birmingham and ideal for romantic weekend away or even just for a good shopping trip as it is in the right district for all the great stores such as Nichols. Unfortunately for me this is quite an expensive hotel so I will only stay here if it is a special occasion. The facilities were flawlessly clean and the staff very keen to help. I was very impressed with this hotel and would love to stay here again read more

Have had work Xmas meals here for the past few years and always liked it. The food was lovely although portions a little on the small side. The drinks are very expensive particularly spirits with a mixer so beware! read more

Yet another gorgeous Malmaison with its painfully fashionable and chic stylish decor. They tend to use dark moody tones, and all the bathrooms and bedrooms use only modern shapes ( a square sink!) of course complete with an LCD screen on the wall, and your own personal DVD Player. What sets this one apart from the other Malmaison's is the gorgeous spa, open until 10pm its exactly what you need after a long meeting. Highly recommended. read more

The Malmaison bar is the achingly cool place to go for a drink in Birmingham. Located at the front of the Mailbox development, you'll be lucky to get in here if you're not a resident.... so atleast dress up to look the part. If you do make it past the bouncers you'll be greeted by a stylish red and black interior, plenty of LCD screens (often flashing up images of achingly beautiful, half naked models). The empasis here is on fine wines, cocktails and champagne and as you'd expect the prices can be eye watering. Depending on your tastes, this place is either your ideal of heaven or hell. Personally, I love it. read more

Really nice upmarket bar with a good selection of cocktails.

The food is of exquisite quality. It is a nice environment, on the pricey side but I believe you get what you pay for. I strongly recommend the classic MalBurger ;) Enjoy read more

Took my girlfriend here for her b'day as a treat. It was very disappointing, both of our meals were terrible and neither were cheap. My burger was dry and tasteless and my girlfriends steak looked like roadkill. We weren't asked how our meals were, and when we did complain later we were told it was too late to complain as they couldn't see what we'd left and were made to feel like we were making it up to get the bill reduced. Won't be going back. read more

It looks such a lovely place...