Showed a picture of a model with the new type of style I wanted and the lady who cut my hair did a…read morereally good job. ( I think her name was Angie ) She was friendly and checked in to make sure I liked the length and style. The WiFi and technology could be improved to help customer/employee relations. At this location there's 8 one star reviews out of 13 and they're pretty rough. I had a good experience and am guessing there is others that do which would be nice to know about before entering.

Since the beginning the employee was awkward and was being short. We scheduled an appointment and…read moreeverything was good. We were late to our appointment 3 minutes and she immediately cancelled it and gave it to someone else. I asked if there was any grace period but she immediately acted sassy and said it was already too late, 3 minutes late.

These guys need more employees at this spot it's always understaffed. They constantly have a 1+…read morehour wait. Other than that the girls are great and always cut hair good just make sure you check in early

First off, my hairstylist Deanna did a fabulous job on my haircut! She took her time and clearly…read moretakes pride in her work. However, while I was waiting, I overheard two employees at the front desk speaking negatively about a former manager named Amanda. One of them, Sarah, was saying that Amanda now works for corporate in Colorado and implying that she was terrible at her job, suggesting that "anyone" can get those positions without talent. Hearing this as a customer left a very poor impression and made me question whether I wanted to continue supporting this establishment. I hope the owner or store manager becomes aware of this and addresses the situation appropriately.

I had Peter who provided a great experience. I'm here visiting from Washington and felt compelled…read moreto leave a review for this gentleman. Everything about the experience was smooth and relaxing. I needed a basic haircut and normally pay about $20-$25 for basic cut back home tip included. For all the little detail extras provided I had no issue with the $35 price tag and threw in a tip on top. I didn't have plans to go out today but after a quality fresh cut with some nice scent thrown in it's hard not to now. Thank you Peter I'll be back if I'm ever in town!

I walked into this barbershop hoping for a good first impression, but unfortunately, I didn't feel…read morewelcomed at all. The receptionist was polite and told us they were booked, but that we could leave our name on the list. No problem--totally understandable. But before we could even finish the conversation, someone came from the back and abruptly interrupted her. He spoke over her, cut her off, and very rudely announced that they were fully booked, as if we hadn't just been told that already. His tone and attitude were completely unprofessional--not just toward us, but toward the receptionist who was doing her job calmly and respectfully. Got it. You're booked. Great! But there's a way to communicate that without being dismissive or rude. Next time, be kind. Not everyone will overlook that kind of behavior, and it certainly won't be me coming back.

I absolutely love this salon! I haven't gone into a salon before and Amber was so so nice. I was…read moreable to bring my friend back with me and she even let us borrow a charger. I showed her some pictures and she made my hair look 100% better than I ever thought it could! The salon is extremely clean and welcoming while maintaining a professional environment. Amber was very helpful with telling me the names of the things I was looking for and gave me tons of tips and tricks. I will be coming back for all future hair needs!

The facial was great! I had the signature facial with dermaplaning and I really loved the products,…read morethe massage and the esthetician. Here's the reason for the 2 star review. The esthetician spa room was in the back of a hair salon where the stylist was hair and the door is very thin! I could hear everything the customers and stylist were yelling to talk over the water loud water! It was really loud and took away for any sort of relaxation from the facial! Also, I book only added the dermaplaning to the facial because of the add attached! I ever asked about this special when I booked and was told, "yes" I could use this special and get the dermal as a few adding. Nope! When I checked out I was giver a bill for $221 for a signature facial. My jaw dropped, the facial was nice but I was told $129. I asked about the special and was told that is for my next treatment. What?? That is not what I was told, nor does this special specify this. I added a picture of the special to show how that would not be how customers would interpret this special! I was very disappointed and Will not be going back or recommending to others!! Poor advertising and very poor customer service!!

Had an awesome haircut and experience with Kadie! She is very welcoming, engaged in great…read moreconversation, and cut my hair beyond my expectations. The open door concept with a beautiful day out adds to the atmosphere and I couldn't be more impressed! The monthly hair cut pass it totally worth it for anyone thinking about joining as well:)

As good as it gets in service, quality, vibe, location and more.....on time service....and so much…read moremore.....I have choices in where I can get my haircut here in San Tan Valley.....I made the choice to go to Keep it Cut....

Whitney is so wonderful! She immediately makes you feel welcome and will talk you through exactly…read morewhat she is doing. As someone who had never dyed my hair before she explained everything clearly and did such a fantastic job! I've never been happier with my hair! She even sent me photos and followed up once we were done.

It took me years to find a hair stylist that would listen to what I wanted and do exactly what I…read moreasked. Whitney is not only experienced, but she is so fun to be around and does amazing work. We have done all sorts of crazy things to my hair and she nails it every time. She's taken me from my dark dark brown to a bright blonde in one session, she's given me pink hair, you name it she can do it all for an affordable price! I've been seeing her for 3 years and am so happy with her!

I went to this location about a month ago and she cut my hair , and she did a great job now I go…read morethere today and I get a crappy fast job, but I'll never go back there again!!!! TERRIBLE HAIRCUT!!!

Avoid Brittany if possible. I am a regular at various Great Clips locations, so have a slip that…read moreprints out with notes for the stylist to help her meet the desires of the client. She read the note, saw the desired finished length that I always request. In addition, I told her the desired finished length before she started, which was 1-3/4 inches, as I wear it spiked on top. She did not know the difference between 1-3/4" and 3/4" and cut it to 3/4" length. In addition, she left it longer behind my ears. It looked absolutly awful, cut so short that it was not stylable. I didn't realize until it was too late how short it was. I will never set foot in that salon again. I have since gone to another salon to try to fix it so it will at least grow out into a nice shape.

I came in for a trim and a touch up on my long layers and Terri did just that! She was so amazing…read moreand kind! I love my hair and it feels amazing! I will return, my hair looks better than ever!

I've gone here a couple times the first two times great service loved the hair stylist they did my…read morehair for a photo shoot I was doing it was amazing and I've gotten my bangs done here same stylist amazing she no longer works here sadly about 6 months ago I went to get my hair done and felt I was not listened to and like the stylist was pushing an agenda for her instagram page really pushing I get a bob or pixie cut not what I wanted and evened up cutting my hair shorter than I asked , thinking it was a one time fluk misunderstanding I went back again for a hair cut different stylist when I was booking online and it asked for date and time I put Friday it said one opening 4:15pm I selected that went on when I showed up no one was there so I called left a message that I was here no one was here waited 30 mins got a cb Saturday saying I could come in at 4:15 give a call back I noticed a charge and left a voicemail a woman called me back said she didn't even listen to the voicemail what was wrong I explained she said that I booked on Saturday I have no email about my appointment or text so I can't go back in look possible I was mistaken but was very obviously from the voice message I left and everything I was not aware if it was booked on Saturday the website was very miss leading I put in for Friday on the date and time slot option because Friday was my day off I work Saturdays it said one appointment available 4:15 page I selected it possible maybe no appointments for Friday show it showed me the availability of the next day idk and all the lady could say was "on the website if you don't show you get charged 50% you booked Saturday had no empathy didn't really care just repeated the same phrase over n over again. I own a business could never imagine treating my customers like this things happen I charge a deposit as well but if there's an obvious miss understanding or possible mistake I just idk I find it very off putting

Senior citizens get special pricing. Store location close to my house with ample parking.read more

My wife needed a shampoo and trim, and she was no longer satisfied with her previous hairdresser…read more She just wanted something quick, but she needed to have her hair shampooed as well. She made a couple calls and decided to try great clips since there was one right next-door to her nail salon. After calling them, she found out that they wanted her to check in online. This is not something that she would typically do so I handled the check in. With a 15 minute wait time we went to the car and drove there. It was only 10 minutes away so we arrived at the perfect time. Her assigned hairdresser came to the counter and greeted her And asked her what she was looking for. My wife told her that she wanted a shampoo and trim, and that she needed to use a special shampoo that was prescribed by your doctor. The hairdresser said that would be no problem as long as she had it with her which she did. So they walked back and got started with the shampoo, which only took about five minutes and they moved to another chair to do the cut. Within about 15 minutes, my wife was done and it looked great. She was quite satisfied, and the price was much less than she had previously been paying to her other hairdresser. All in all it was a good experience and we would recommend this location. A quick shout out to Joanne, my wife's new hairdresser at great clips.

I was in search of a new barber, especially a place that welcomes kids . My son who is almost 4 and…read moreI went to AJ's . As soon as we came in to this shop already felt welcoming ! They had a whole box full of toys and they gave the best treatment and service to My son and I ! Amazing people and costumer service I found my new go to Barber .

The did shaves for all the guys in my daughter's wedding, the morning of the wedding. They did a…read moregreat job, and it gave they guys something to do while the girls were getting ready.